Luxury Confidence Avis 

Réponse de Luxury Confidence

11 oct. 2024

Hi!

We truly appreciate you taking the time to share your feedback. Please know that we are committed to resolving any concerns and ensuring a positive experience for all of our valued customers. We are dedicated to honoring our 90-day full money back guarantee offer and we ensure refunds are processed in a timely manner. However, I am unable to locate your order details in our system based on this review. I've requested your information through Trustpilot so I can check and provide the best assistance for you.

Réponse de Luxury Confidence

11 oct. 2024

Hi Linda,

Thank you for your wonderful feedback! We're thrilled to hear you're seeing visible results with your pores and breakouts. It's fantastic to hear that your skin feels great after treatments and that you're noticing a reduction in oiliness. This is exactly what our product aims to achieve.

Your satisfaction means a lot to us and we are so glad to be part of your skincare journey. Keep the skin glowing!

Réponse de Luxury Confidence

11 oct. 2024

Hi Ashley,

Thank you so much for your incredible review! We’re thrilled to hear that our product has made such a positive impact on your skincare routine. It’s fantastic that you’ve seen such amazing results, from clearer skin to restored confidence. We love that it’s helped you tackle those stubborn blackheads and large pores!

Your kind words about our customer service truly mean a lot to us; it is our goal to ensure we provide the best support possible. It’s wonderful to know that you’re satisfied with both the product and our service!

Enjoy your radiant, confident skin, and we appreciate you for being part of the Luxury Confidence family!

Réponse de Luxury Confidence

8 oct. 2024

Hi Sofia,

Thank you for sharing your experience! We’re thrilled to hear how much the product has improved your skin—this is exactly what we aim for! 😊 Your results are a fantastic testament to its effectiveness. We’re excited to be part of your skincare journey and can’t wait to see your continued progress. Let’s keep that beautiful glow shining!

Réponse de Luxury Confidence

8 oct. 2024

Hi Tara,


Thank you for sharing your amazing experience! We're thrilled to hear that our product has helped you achieve such incredible results. It’s amazing how getting into a good routine can make all the difference. We love that you’re feeling the smooth, refreshed, and soft skin after using it—it’s always great to say goodbye to those pesky bumps and uneven texture! We’re so happy to be a part of your skincare journey. 😊

Keep enjoying your refreshed, glowing skin, and don’t hesitate to reach out if you ever need anything.

Réponse de Luxury Confidence

8 oct. 2024

Hi Patti,

We truly appreciate your time for sharing your feedback. We're thrilled to hear that our tool has made such a positive impact on your skin, especially in tackling those stubborn cystic acne spots. It's great to know that it helps keep your skin blemish-free and that you’ve found a routine that works for you!

We're thrilled to hear how our product has been a game-changer for your skin! Combining it with a consistent routine really does work wonders, and your results speak for themselves. Keep rocking that beautiful healthy skin!

Réponse de Luxury Confidence

7 oct. 2024

Hi Klimentina,

Thank you so much for sharing your awesome experience! We're thrilled to hear how much you’re loving the device and the clean, smooth, and fresh feel it’s giving your skin! 🥰 It’s always exciting for us to know such amazing results. We’re delighted to be part of your skincare journey and are here to support you every step of the way. Keep that glow going, and let’s enjoy your stunning results together! ✨

Réponse de Luxury Confidence

7 oct. 2024

Hi!

We truly appreciate you taking the time for sharing your feedback. We're thrilled to hear how much you're loving the product and noticing smoother, clearer skin. 😊 It’s always so satisfying when those tricky areas like the nose and chin get the attention they need! These kinds of results are exactly what we strive for and truly inspire us to keep delivering the best. Here’s to even more glowing moments ahead—let’s keep that skin radiant and flawless! ✨

Réponse de Luxury Confidence

4 oct. 2024

Hi!

Thank you for your wonderful feedback! We’re thrilled to hear that you love the product and are seeing fantastic results! 😊 It's great to know you've found your groove with the device. Following our easy recommended steps will ensure a successful skincare journey! We're so glad to be part of your adventure and are always here to provide support and guidance. Here’s to even more glowing moments ahead—let’s keep the journey going! ✨

Réponse de Luxury Confidence

4 oct. 2024

Hi Fariha,

Thank you for sharing your experience! We're so glad to hear that you find the process of seeing and getting rid of pore congestion so satisfying—it's truly a game-changer! 🌟 We're excited to be part of your skincare journey and are dedicated to providing you with support and guidance every step of the way. We’re buzzing over your experience! Let’s keep that radiant glow alive! ✨

Réponse de Luxury Confidence

4 oct. 2024

Hi Breanna,

We appreciate you taking the time to share your wonderful feeback! We're thrilled to hear that you appreciate the quality and effectiveness of our product—it truly reflects our commitment to safety and excellence, backed by medical experts guidance. It's so great to hear you’re seeing improvements in breakouts and blackheads. We're delighted to be part of your skincare journey, and we're always here for support and guidance. Keep glowing, and let’s celebrate those beautiful results together! ✨

Réponse de Luxury Confidence

4 oct. 2024

Hi there!

Thank you for sharing your amazing results! We’re thrilled to hear that the blackheads on your nose are gone and your pores have shrunk in such a short time! 🌟 Your progress is truly inspiring! Keep using and let’s keep the momentum going! Keep shining and enjoy your glowing skin! ✨

Réponse de Luxury Confidence

4 oct. 2024

Hi Chuki,

We appreciate you taking the time to share your experience! We’re so glad to hear you’re happy with your results and progress! 😊 It’s always a joy to see such positive transformations. Here’s to celebrating those wins! Keep glowing! ✨

Réponse de Luxury Confidence

4 oct. 2024

Hi Aliyah,

Thank you so much for sharing your excitement! We're so glad to hear the product worked wonders for those hidden blackheads and made you super happy! 🙌 It’s always great when a product exceeds expectations. Thanks for sharing! We're thrilled to be a part of your skincare journey. Let's keep the glow up!

Réponse de Luxury Confidence

4 oct. 2024

Hi!

We appreciate you sharing such an awesome review! We're so glad to hear the product exceeded your expectations and gave you those immediate results for your pores. 🙌 We always suggest starting at the lowest setting—it's a great way to ease into it. 😊 We love to hear that it’s giving you that "better than a facial" feeling right at home! So glad you shared your results! Here's to keeping that glow going strong!

Réponse de Luxury Confidence

1 oct. 2024

Hey Nancy,

Thanks a lot for sharing your feedback with us. We really appreciate it! We take all concerns seriously and want to assure you that we’re committed to giving all our customers a great experience.

After checking on your orders, we can confirm that both are on the way, and the estimated delivery date is today, October 1st. The order confirmation and shipping confirmation emails with tracking info were sent to your email: *********@gmail.com. Just in case, we've re-sent those emails, so please check your inbox. You might also want to check your spam or junk folder, as they could have ended up there.

We always aim to keep our customers in the loop every step of the way, from processing your order to shipping, so you can feel confident about your purchase with us. Our customer service team will continue to keep you updated, and we’re here to help with any other questions or concerns you may have.

Réponse de Luxury Confidence

24 sept. 2024

Dear James,

Thank you for reaching out and sharing your concerns. I truly understand your frustration and want to apologize for the inconvenience you’ve experienced. We take customer satisfaction very seriously, and it’s never our intention to cause stress or leave you feeling unsupported.

While it seems there has been a mix-up with the shipment, I assure you we are here to help resolve this issue promptly. Our CS department is looking into the your order's tracking details and work with the shipping carrier to get more clarity on the situation. In the meantime, rest assured, we are committed to finding a resolution that leaves you satisfied.

We will keep you updated on every step, and we are confident we can turn this around for you. Thank you for your patience and understanding.

Réponse de Luxury Confidence

Actualisé le 24 sept. 2024

Hi Linsey,

Thank you for sharing your feedback. We understand your concerns, and we’re here to help. It seems the results you experienced could be due to improper skin preparation or using the wrong nozzle for your skin type. Proper use is essential for achieving the best outcome, and we'd love to offer you personalized guidance to ensure you’re getting the full benefits of the device.

Our customer service team has already reached out to guide you through the proper steps and offer personalized advice to ensure you achieve the best possible results. Rest assured, if you don’t see any improvement, our money-back guarantee got you covered. We’re confident that with the right usage, you’ll experience the full benefits of the device.

Réponse de Luxury Confidence

23 sept. 2024

Hi Megan,

Thank you so much for reaching out and sharing your feedback. We truly understand your concern and want to assure you that we are fully committed to providing your refund.

Our customer support team has already sent over all the details and instructions to guide you through the refund process. Please rest assured that once the steps are followed, we will promptly issue your full refund without any delays.

We greatly value your satisfaction and are here to assist you every step of the way. If you have any questions or need further assistance, please don’t hesitate to reach out. We’re dedicated to making sure everything goes smoothly for you!

Réponse de Luxury Confidence

20 sept. 2024

Hi Teresa,

We are truly sorry to hear about the difficulties you've encountered, and we completely understand how frustrating this must be for you. Your satisfaction means a great deal to us, and we're committed to doing everything we can to resolve the issue.

Upon reviewing our records, it appears that our customer support team has reached out multiple times to better understand and address the problem, as we strive to offer the most effective assistance possible. We apologize if this process has been inconvenient for you.

That being said, we fully respect your decision to proceed with a return. We will ensure that detailed return instructions are sent to your email promptly, so you can complete the process smoothly and without further delay.

We want you to know that we value all feedback and are dedicated to supporting our customers every step of the way. Thank you for sharing your thoughts, as it helps us continue to improve and provide a better experience for everyone.