Wow, what great service from Ashley sorting out my husband’s Desh subscription. I have read several poor reviews on this website but for me, and this is totally honest, Ashley was amazing. I honestly... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Nice platform. Living in a place where getting magazine and newspaper in my mother tongue was impossible, this platform provided everything I needed. Its customer service is very supportive and patie... Voir plus
I reached out to Magzter as I was having an issue logging in to my account. Customer service responded pretty quickly and was able to resolve the issue after several tries. I appreciated the time and... Voir plus
Finally got the message through to Magzter Gold customer) I only wanted to access my daily paper and the T.V times been good for a number of months now of not sending me recommendations. (accept i... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Magzter is a cross-platform, self-service, global digital magazine newsstand with over 8,000 magazines from 3,400+ publishers.
Coordonnées de contact
Rockefeller Plaza 1, 10020, New York, Etats-Unis
- www.magzter.com
3,9
Bien
324 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 20 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Réponse de Magzter
Dear Kishor,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied with our Magzter App.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
Great Customer Support
I had an issue with viewing Magzter on my Ipad. Their Customer Support Team was over the top and responded immediately. They are very friendly and customer orientated. Thanks you again !
2 janvier 2023
Avis spontané
Réponse de Magzter
Dear James,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied with our Magzter App.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
Magzter offers great value
Magzter offers great value! I have used different subscriptions over the years and found their format easy to read and to save. The Help n Support staff is also very prompt and professional. In a time of bookstores closing down it is well worth the money and convenience to subscribe and enjoy.
28 décembre 2022
Avis spontané
Réponse de Magzter
Dear Mark,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied with our Magzter App.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
Good app and good support service
Huge catalog of magazines. Support service solves any problem quickly and efficiently.
28 décembre 2022
Avis spontané
Réponse de Magzter
Dear Alberto,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied with our Magzter App.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
Nancy from customer service did it!
Nancy from customer service was extremely proactive and resolved my issue in a matter of minutes. She is the reason I will continue to be a Magzter customer.
Great job Nancy!
You deserve a promotion!!!
28 décembre 2022
Avis spontané
Réponse de Magzter
Dear Fayyaz,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied with our Magzter App.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
Exact solution to the query and timely resolution.
I had raised a query which was addressed within 48 hrs in all respects.
I am satisfied with the response of the executive.
Thanks.
28 décembre 2022
Avis spontané
Réponse de Magzter
Dear Ahire,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied with our Magzter App.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
I could not have had more help !
I could not have had more help !! I was having issues joining the free family membership and they immediately emailed me and after trying several things , my problem was resolved . I have not had better service from any company in years !!!!
27 décembre 2022
Avis spontané
Réponse de Magzter
Dear Helen,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied with our Magzter App.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
My was replied to quickly and the issue solved promptly
My was replied to quickly and the issue was fixed within 24 hours. Extremely happy with the service
26 décembre 2022
Avis spontané
Réponse de Magzter
Dear Kira,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied with our Magzter App.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
excellent collection and seamless access
26 décembre 2022
Avis spontané
Réponse de Magzter
Dear Pradeep,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied with our Magzter App.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
i love magzter
i love magzter. its a kind of great experience day to day newspaper and magazines
22 décembre 2022
Avis spontané
Réponse de Magzter
Dear Appajiraman,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied with our Magzter App.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
Great customer service!
Very quick response to my email with my issue - while looking into the issue my subscription was extended and then the problem resolved - all within a day or two. I appreciate the professionalism from everyone!
18 décembre 2022
Avis spontané
Réponse de Magzter
Dear Pamela,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied with our Magzter App.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
quick response & problem solved
19 décembre 2022
Avis spontané
Réponse de Magzter
Dear Prabha,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied with our Magzter App.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
Speedy response
Speedy response - friendly and helpful people - went out of their way to resolve a problem I had.
13 décembre 2022
Avis spontané
Réponse de Magzter
Dear Graham,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied with our Magzter App.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
Magzter is magic
Magzter is magic, their support team rocks, thank you!!
14 décembre 2022
Avis spontané
Réponse de Magzter
Dear Guruprasad T S,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied with our Magzter App.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
Fantastic customer support experience.
What a fantastic customer support experience! 5 star all the way.
I wanted to extend my current Magzter Gold subscription and reached out to Magzter support.
Within hours I had a response including a "click to pay" link and a lower price than I had expected!
I paid this invoice and forwarded the receipt back to Magzter support and within hours my subscription had been extended by 12 months.
I'm an extremely happy subscriber!
13 décembre 2022
Avis spontané
Réponse de Magzter
Dear Paul,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied with our Magzter App.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
Every time there was a problem
Every time there was a problem, it was resolved immediately by the concerned team/ executives. Thank you.
10 décembre 2022
Avis spontané
Réponse de Magzter
Dear G Bhattacharjee,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied with our Magzter App.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
Prompt response and address my issue…
Prompt response and address my issue effectively.
4 décembre 2022
Avis spontané
Réponse de Magzter
Dear Jade,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied with our Magzter App & service.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
Very efficient and user-friendly
3 décembre 2022
Avis spontané
Réponse de Magzter
Dear Cherry,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied with our Magzter App.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
Magzter money back guarantee is a scam, you will never get a refund
Magzter Money Back Guarantee is fake. They never give you anything back, and often they charge you more, just read all the bad experiences here.
I had to chargeback, like everyone else who wants to get the money back. Now in 30 days or so, I will get my money back, and Magzter will be fined 100 or more for not processing the refund. Simple and effective.
Case 604772: please honour your money back guaranteed, providing the refund proof. So I can remove this comment. Thanks in advance.
If you do not honour your promise, I am charging back and this comment will stay here for future buyers: if Magzter does not refund me, they will not refund you either. Do not waste your money!
Update: you have done nothing, why should I change the rating?
30 novembre 2022
Avis spontané
Réponse de Magzter
Dear JJ,
Greetings from Magzter support! Please accept our apologies for any inconvenience caused in this regard.
I see that you have already contacted our support team regarding this issue and we have now responded to your email.
Please check your email inbox for the reply from our support team (help@magzter.com). If you are happy with the resolution provided by our support team, please consider changing your rating for our business.
Regards,
Team Magzter
Amanda Cruz deserves a raise
Amanda Cruz was extremely helpful in resolving an issue I had with a payment and was completely understanding . Thank you Amanda for your customer services.
30 novembre 2022
Avis spontané
Réponse de Magzter
Dear Fernando Garcia,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied with our Magzter App.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
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