Wow, what great service from Ashley sorting out my husband’s Desh subscription. I have read several poor reviews on this website but for me, and this is totally honest, Ashley was amazing. I honestly... Voir plus
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Lisez les avis des autres
Nice platform. Living in a place where getting magazine and newspaper in my mother tongue was impossible, this platform provided everything I needed. Its customer service is very supportive and patie... Voir plus
I reached out to Magzter as I was having an issue logging in to my account. Customer service responded pretty quickly and was able to resolve the issue after several tries. I appreciated the time and... Voir plus
Finally got the message through to Magzter Gold customer) I only wanted to access my daily paper and the T.V times been good for a number of months now of not sending me recommendations. (accept i... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Magzter is a cross-platform, self-service, global digital magazine newsstand with over 8,000 magazines from 3,400+ publishers.
Coordonnées de contact
Rockefeller Plaza 1, 10020, New York, Etats-Unis
- www.magzter.com
3,9
Bien
324 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 20 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Thanks..you hv got me addicted to…
Thanks..you hv got me addicted to magzter.
Despite having existing online valid subscription for HT and Mint got hooked to magzter gold for having more user friendly app/display and readability convenience besides sharing facility
During last 3 years gold membership had gifted access to two close friends who loved magzter and were looking forward to extended facility.
Shall appreciate if The Hindu and The Economic Times newspapers are added to the gold package
Best Wishes to Team Magzter
1 mars 2023
Avis spontané
Réponse de Magzter
Dear Sunil Raswant,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied with our Magzter App.
We will consider your request as your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
Magzter is one stop solution for…
Magzter is one stop solution for business magazines. Addition of news paper and short stories has made it ideal for daily usage.
27 mars 2022
Avis spontané
Réponse de Magzter
Dear Niraj Modi,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied with our Magzter App.
We will consider your request as your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
Magzter opens gateway to information &…
Magzter opens gateway to information & news from World's Best sources to me & our children. Pls see if you can add Times Of India & Hindu Group of Publication to your reading list
20 février 2023
Avis spontané
Réponse de Magzter
Dear Amol Chalke,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied with our Magzter App.
We will consider your request as your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
Customer Support team has done excellent job.
Customer Support team has done wonderful job. They suggested the remedy for my iPad configuration. They collected data from my iPad (screen shots) and analysed it. Then suggested the solution. (which is beyond expectation). Most of the customer support teams will simply say there is problem with iPad. Every customer is not computer savvy. They helped me.
14 février 2023
Avis spontané
Réponse de Magzter
Dear Gs Rao,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied with our Magzter App.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
Great service
5 février 2023
Avis spontané
Réponse de Magzter
Dear Alex,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied with our Magzter App.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
Fantastic Service & Experience
Fantastic Service. Excellent experience. Highly recommended for people who are into reading news and magazines from anywhere in the world.
5 février 2023
Avis spontané
Réponse de Magzter
Dear Arihant Jain,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied with our Magzter App.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
Prompt & Excellent Service
15 décembre 2022
Avis spontané
Réponse de Magzter
Dear Patiraj,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied with our Magzter App.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
Support with issues
Very helpful and responsive in the unlikely event you experience issues with the app.
1 février 2023
Avis spontané
Réponse de Magzter
Dear William Baker,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied with our Magzter App.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
Quick and diligent support
Support team were very helpful in renewing the subscription quickly
31 janvier 2023
Avis spontané
Réponse de Magzter
Dear Vino,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied with our Magzter App.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
Great Customer Service 🙏
29 janvier 2023
Avis spontané
Réponse de Magzter
Dear Emir Riza Furuhende,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied with our Magzter App.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
Response speed
Digital newspapers are really clear and easy to read on a 15" laptop or even a 10.7" Tablet. And I don't have to drive to the local shop; though I do need to print out the crosswords! The response to an email when I could not download the Western Morning News was solved in less than an hour. Thank you. Thomas Worth
27 janvier 2023
Avis spontané
Réponse de Magzter
Dear Thomas,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied with our Magzter App.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
This application is too good
This application is too good. I can read n number of magazines at a reasonable cost. I had a small problem with my payments, and it was resolved by the team within no time. I would recommend anyone who loves reading
22 janvier 2023
Avis spontané
Réponse de Magzter
Dear Latha,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied with our Magzter App.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
Magzter is an amazing magazine platform…
Magzter is an amazing magazine platform with great customer service.
I have been renewing my subscription for the 5th year in a row. Love the access to thousands of magazines all year long.
20 janvier 2023
Avis spontané
Réponse de Magzter
Dear Meily,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied with our Magzter App.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
Quick and helpful responses
10 janvier 2023
Avis spontané
Réponse de Magzter
Dear Keith,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied with our Magzter App.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
Réponse de Magzter
Dear Tito,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied with our Magzter App.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
Quick personal assistance
The assistance was quick and clear and resolved my query. It was also great to receive an email from a person and not a machine generated response.
8 janvier 2023
Avis spontané
Réponse de Magzter
Dear Francois,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied with our Magzter App.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
You came back to me with the correct…
You came back to me with the correct answers and it was quick. Very impressed with your services.
2 janvier 2023
Avis spontané
Réponse de Magzter
Dear Reina,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied with our Magzter App.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
I recently purchased a single…
Edit to this post :
Since I posted my complaint here about Magzter they have now issued me with a refund. They also asked me to change my rating which I won’t as my rating is based on my experience.
I recently purchased a single publication from Magzter that was to contain a bonus supplement. It was the reason why I wanted the magazine in the first place. I couldn’t find the supplement with my download so I contacted customer support, they were quick to reply. Turns out the supplement is not available for download. This was not stated prior to purchase in the description. I asked for a refund and was sent a link (which have me a 404 error). Basically they will not refund me the cost of my purchase which in my opinion is wrong as they failed to supply me with the complete order I was sold.
So disappointed with their service. I will not be using them again. They didn’t provide a complete magazine, which I paid for.
4 janvier 2023
Avis spontané
Réponse de Magzter
Dear Rachael,
Greetings from Magzter support! Please accept our apologies for any inconvenience caused to your reading experience.
I see that you have already contacted our support team regarding this issue and we have now responded to your email.
Please check your email inbox for the reply from our support team (help@magzter.com). If you are happy with the resolution provided by our support team, please consider changing your rating for our business.
Regards,
Team Magzter
Excellent fast service
2 janvier 2023
Avis spontané
Réponse de Magzter
Dear Richard,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied with our Magzter App.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
Great collection of Newspapers and Magazines
The website offers great collection of newspaper and magazine and reading online is very much comfortable. on top of quality content the subscription is real value for money.
Highly recommended.
2 janvier 2023
Avis spontané
Réponse de Magzter
Dear Rampal,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied with our Magzter App.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
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