Was having issues with my previous care provider. Called to see what was different and how they could help. The whole process was handled personally by a chap called mark, with the conditions I have t... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I have been with Mamedica for 3 years. I would not consider going anywhere else at all. The Product, brands and staff are absolutely First Class. The Flower is the best quality and fla... Voir plus
L'entreprise a répondu
I had a really positive experience with Mamedica. Vinnojan was especially helpful throughout the process—he took the time to answer all of my questions clearly and made sure I felt informed and comf... Voir plus
L'entreprise a répondu
Thank you too all the team especially Kay and Adam for unbelievable continued support. You guys should run the nhs . I’m truly blessed to have such support in difficult times. Philip Connor
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Mamedica is a private clinic with a linked pharmacy offering the biggest range of cannabis-based prescriptions for patients. To become a patient, check your eligibility here: https://www.mamedica.co.uk/check-your-eligibility/
Coordonnées de contact
4,7
Excellent
2 k avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent service as usual from…
Excellent service as usual from mamedica. Every single time I interact with the customer service team, I have every problem solved and they always go above and beyond to help me get my order right and out on time.
24 avril 2026
Avis spontané
Ref sonny
Ref: Sonny, thanks for the help today, amazing. Confirmed that delivery was expected as planned, I had to move the date back a few days to mach my shift to be in for the Postie. Always had direct, solution based support from the pharmacy team. Well done guys
24 avril 2026
Avis spontané
Great team at Mamedica especially…
Great team at Mamedica especially Nicola she always makes sure everything is running smoothly for me. Can’t recommend them enough.
24 avril 2026
Avis spontané
Thank you too all the team especially…
Thank you too all the team especially Kay and Adam for unbelievable continued support.
You guys should run the nhs .
I’m truly blessed to have such support in difficult times.
Philip Connor
23 avril 2026
Avis spontané
Réponse : MAMEDICA
Thank you so much for your kind words. It truly means a lot to the whole team.
We are especially pleased to hear your feedback about Kay and Adam.
We are glad we’ve been able to support you during a difficult time, and thank you again for taking the time to share your experience with us.
I have really good customer service…
I have really good customer service from Nicola W... she is always very helpful, and doing her best to fulfill my requests,
23 avril 2026
Avis spontané
Réponse : MAMEDICA
Thank you for your kind feedback, we really appreciate you taking the time to share your experience.
It’s great to hear that Nicola has been so helpful and consistently doing her best to support your requests.
Thank you again for your support.
First impressions, excellent…
I recently attended my initial consultation with Mamedica and was very satisfied with the overall experience. Prior to the appointment, I felt understandably nervous, as I was unsure what to expect and had some concerns about being judged. However, these concerns were quickly alleviated.
The doctor was punctual, professional, and immediately created a welcoming and reassuring environment. I felt at ease from the outset, which allowed me to discuss my medical history openly and confidently. During the consultation, the doctor clearly outlined potential treatment options, provided a well-considered professional recommendation, and explained the next steps in a thorough and structured manner.
The consultation was conducted with a high level of respect, understanding, and a clear focus on patient care. I left the appointment feeling positive about my experience, confident in my decision to choose the clinic, and with a clear understanding of what to expect moving forward.
Overall, this was an excellent first experience. I am grateful for the professionalism and reassurance provided, and I would highly recommend Mamedica to anyone who may feel uncertain or apprehensive about beginning their journey. I remain optimistic about my ongoing care, particularly if this high standard of patient support continues.
22 avril 2026
Avis spontané
Réponse : MAMEDICA
Thank you for taking the time to share such a detailed and thoughtful review, we really appreciate it.
We are so pleased to hear that your initial concerns and nerves were quickly put at ease, and that you felt comfortable and supported throughout your consultation. It’s great to know the doctor was able to provide a professional, reassuring, and structured experience, allowing you to discuss your medical history openly and leave with a clear understanding of your treatment options and next steps.
Providing respectful, patient-centred care is extremely important to us, so it is very encouraging to hear that this was reflected in your experience.
Thank you again for your kind recommendation, we are grateful for your trust in us and look forward to continuing to support you throughout your treatment journey.
I had a really positive experience with…
I had a really positive experience with Mamedica. Vinnojan was especially helpful throughout the process—he took the time to answer all of my questions clearly and made sure I felt informed and comfortable every step of the way. He also ensured my prescription was sent out on time, which I really appreciated.
Great customer service like this makes a big difference, and it’s reassuring to know there’s someone reliable and responsive when you need support. Highly recommend!
22 avril 2026
Avis spontané
Réponse : MAMEDICA
Thank you for taking the time to share your experience, we really appreciate it.
We are so pleased to hear that you had such a positive experience and that Vinnojan was able to support you throughout the process. It is great to know he took the time to answer your questions clearly, made you feel comfortable, and ensured your prescription was handled promptly.
We agree that reliable and responsive support makes a real difference, so your feedback is truly valued.
Thank you again for your recommendation and support.
A very well organised onboarding and…
A very well organised onboarding and the staff are a pleasure to deal with!
22 avril 2026
Avis spontané
Réponse : MAMEDICA
Thank you for your kind feedback, we really appreciate you taking the time to share your experience.
We are pleased to hear that you found the onboarding process well organised and that our team has been a pleasure to deal with. Your comments mean a lot to us.
Thank you again for your support.
I have only just registered with…
I have only just registered with Mamedica and felt I had to write to compliment the company for their customer service.
I dealt with Jody who was very attentive and professional throughout the initial consultation. Very reassuring!
22 avril 2026
Avis spontané
Réponse : MAMEDICA
Thank you for taking the time to share your feedback, we really appreciate it.
We are delighted to hear that your initial experience with Mamedica has been positive, and that Jody provided attentive, professional, and reassuring support during your consultation. It’s great to know she helped make the process feel comfortable for you.
Thank you again for your support, and we look forward to continuing to assist you.
Instagram scammers
Sent £50 off for consultation. Alleged ‘Doctor’ didn’t answer after 5 minutes. They kept my money and did not offer another consultation. This company is an instagram scam.
I reported them to Meta.
Currently at my weed man’s house smoking high grade. Medical cannabis can go and do one. They will never put proper weed dealers out of business. SCAM ARTISTS.
20 février 2026
Avis spontané
Réponse : MAMEDICA
Thank you for getting in touch.
We have carefully checked our system but, unfortunately, we have been unable to locate your details based on the information provided so far.
To allow us to investigate this further and assist you properly, could you please provide the information requested.
Once we have this information, we will be able to look into this promptly and update you accordingly.
Thank you for your understanding, and we look forward to resolving this for you.
Special thanks to vinny whos always…
Special thanks to vinny whos always very polite and gets things done efficiently. No issues with mamedica at all. Thank you
21 avril 2026
Avis spontané
Réponse : MAMEDICA
Thank you for your kind feedback, we really appreciate you taking the time to share your experience with us.
We are especially pleased to hear your comments about Vinny. It is always encouraging to hear when our team’s efforts are making a positive difference.
Thank you again for your support, and we are glad to hear you’ve had a smooth experience with Mamedica.
Top job by mamedica
Vinny and nicola at mamedica are always friendly and helpful...they are a great company to be with always efficient and very polite and no long waits to speak to somebody. Top work
21 avril 2026
Avis spontané
Réponse : MAMEDICA
Thank you so much for your kind words, we really appreciate you taking the time to share your experience.
It’s great to hear that Vinny and Nicola have been friendly and helpful, and that you have found the service efficient and easy to access.
Thank you again for your support and for being part of Mamedica.
So very helpful
I was called, today, by Vinney who initially called to remind me that my new prescription cycle was available. I am currently away from home, looking after my elderly mother in law, who had an accident and couldn't care for herself for for the first 2 months, following an operation. So Vinney suggested a temporary change of address, so that I could my order delivered without any breaks in my medication. He took care of everything, explained everything as he was going through his process and was very sympathetic towards my mother in law - just a very decent lad, with an amazing attitude and knows how to treat a customer! Very well done, Vinney - superb support!!
21 avril 2026
Avis spontané
Réponse : MAMEDICA
Thank you for taking the time to share such thoughtful feedback, we really appreciate it.
We are so pleased to hear about your positive experience with Vinny. It’s great that he was able to support you during what sounds like a challenging time, and that he took the initiative to arrange a temporary address change to ensure there was no interruption to your medication. Providing clear communication, empathy, and practical solutions is exactly the standard we aim for.
Was having issues with my previous care…
Was having issues with my previous care provider. Called to see what was different and how they could help. The whole process was handled personally by a chap called mark, with the conditions I have this made me alot more comfortable. The whole transfer process from initial enquiry to consultation took only 72h. Would 100% recommend these guys
20 avril 2026
Avis spontané
Réponse : MAMEDICA
Thank you for taking the time to share your experience with us.
We are really pleased to hear that the process felt smooth and supportive for you, and that the personalised approach helped you feel more comfortable, especially given your circumstances. It’s great to know the transfer process was completed efficiently and met your expectations.
We will be sure to pass your kind feedback on to Mark and the wider team.
Thank you again for your recommendation, it is truly appreciated.
Over 3 years, Best Buds and Best service..
I have been with Mamedica for 3 years. I would not consider going anywhere else at all. The Product, brands and staff are absolutely First Class.
The Flower is the best quality and flavours, with so many top strains to choose from and new strains every month. Better than most of the strains I've had in Amsterdam, except delivered to my front door!
The Pharmacy can answer questions about particular strains and genetics, and Vinnojan at the Pharmacy is an absolute diamond of knowledge, and able to sort out any alterations, requests, address changes etc.
All staff are helpful but that's my guy haha.
After 35 years of Cannabis I'm so very satisfied with how things are with Mamedica.
You will need patience to initially get signed up, but you will never look back.
20 avril 2026
Avis spontané
Réponse : MAMEDICA
Thank you for taking the time to leave such a detailed review and for being with us for the past 3 years.
We are really pleased to hear that you’ve had such a positive experience with the quality of the products and the variety of strains available, and that this has continued to meet your expectations over time.
It’s also great to know you have found the pharmacy team helpful and knowledgeable when supporting with your queries and requests.
We really appreciate your patience during the onboarding process and your continued support since joining us. Feedback like yours means a lot to the team.
Great staff
Great staff, very helpful and understanding. So far, I have had a great experience with this company.
17 avril 2026
Avis spontané
Réponse : MAMEDICA
We are really pleased to hear that you’ve had a great experience so far and that you have found our team helpful and understanding.
Good review
Marc explained it all perfectly helped me set it up smoothly
overall excellent service
17 avril 2026
Avis spontané
Réponse : MAMEDICA
Thank you for your feedback. We are really pleased to hear that Marc was able to explain everything clearly and help you get set up smoothly.
It is great to know you had an excellent overall experience.
Mamedica always go the extra mile…
Mamedica always go the extra mile ,the team always go out the way to help thank you for getting all my medication ready for me in time for my holiday you all went above and beyond 🙏
16 avril 2026
Avis spontané
Réponse : MAMEDICA
Thank you so much for your kind words.
We are delighted to hear that you had a positive experience with the team, and that your medication was prepared in time for your holiday. It is great to know that our efforts made a difference for you.
Your feedback truly means a lot to us.
I have had a great experience with all…
I have had a great experience with all the staff . Very helpful and informative especially Jodie who talked me through every step of the way . I highly recommend Mamedica if your taking the steps to help with any conditions you may have . 5 stars to the Mamedica team .
Karl
16 avril 2026
Avis spontané
Réponse : MAMEDICA
Thank you so much for your wonderful feedback.
We are delighted to hear that you’ve had a great experience with the team and found everyone helpful and informative. It is especially lovely to hear your kind words about Jodie, she will be so pleased to know she made a positive difference by supporting you throughout your journey.
We truly appreciate your recommendation and your kind comments. It means a lot to the whole team.
GREAT SERVICE AWFUL DELIVERY
The product and the consultants were good, if expensive. The delivery process has been horrendous, to the point where I don’t feel confident ordering again because each time I’ve spent two days chasing Royal Mail to find out where the parcel is - it’s a nightmare and the admin team have just said there’s nothing they can do. So I would recommend trying another provider unfortunately as if the meds can’t be delivered properly there’s really no point using the service.
16 avril 2026
Avis spontané
Réponse : MAMEDICA
Thank you for taking the time to share your feedback, and we are very sorry to hear about your experience with the delivery process. We fully understand how frustrating and stressful it must have been to repeatedly chase updates, particularly when you are relying on timely access to your medication.
We are pleased to hear your positive comments regarding the product and the consultants, although we are sorry that the overall experience has not met your expectations.
In order for us to properly investigate your concerns and locate the relevant order, we kindly ask that you provide us the information requested, and/or order or prescription reference number, as we are unable to identify your record from the information provided.
Once we have these details, we will be able to review your case in full and see what went wrong with the delivery process and whether any improvements or resolutions can be offered.
We appreciate your feedback and are sorry again for the inconvenience caused.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.