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Curaleaf Clinic Avis 2 495

TrustScore 4.5 sur 5

4,3

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Great speaking to someone with knowledge and compassion. I've a few chronic degenerative illnesses talking to a GP about more than one or related illnesses is impossible.(What one thing do you want... Voir plus

Noté 5 sur 5 étoiles

I am a new patient to this clinic and had an issue with uploading my id. So I had to contact patient support who couldn't have been any more helpful and friendly if they tried they made everything e... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

I had a great appointment with a psychiatrist on there but they clearly don’t communicate internally. I requested to not pursue treatment because I wanted to try other avenues. Months later they are... Voir plus

Noté 5 sur 5 étoiles

Great service with easy to understand process. Drs and pharmacists make you feel and ease and are extremely professional at all times. The products are tailored to your personal needs and can be adjus... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Clinique spécialisée
  2. Clinique
  3. Médecin spécialiste de la gestion de la douleur

Écrit par l'entreprise

Curaleaf Clinic - an award winning medical cannabis clinic - helps patients feel confident and empowered in managing their condition. Curaleaf Clinic was the UK’s first clinic to be registered with the Care Quality Commission and are rated "outstanding" for leadership.

Our Promise on Initial Appointments

If it is decided that medical cannabis is not appropriate for you, we will refund your initial consultation fee regardless of your payment plan.

If it is decided that medical cannabis is not appropriate for you, we will refund your initial consultation fee regardless of your payment plan.
We review every application carefully before offering a consultation, so we only book appointments for people who appear likely to be suitable for medical cannabis treatment. If it is decided that medical cannabis is not appropriate for you, we will refund your initial consultation fee regardless of your payment plan. This is provided accurate information and all required medical records are available to the doctor at your first appointment. We believe in keeping the process fair and transparent.

Coordonnées de contact

Is medical cannabis right for me?

Register with Curaleaf to check your eligibility for a consultation.

4,3

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 99 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great speaking to someone with…

Great speaking to someone with knowledge and compassion.
I've a few chronic degenerative illnesses talking to a GP about more than one or related illnesses is impossible.(What one thing do you want to fix)

22 avril 2026
Avis spontané
Noté 2 sur 5 étoiles

Not great

I had a great appointment with a psychiatrist on there but they clearly don’t communicate internally. I requested to not pursue treatment because I wanted to try other avenues. Months later they are sending letters to my GP.

I requested that you stop the process yet you ignored me. I am not happy with the lack of care and communication.

24 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Been with curaleaf a few years now and…

Been with curaleaf a few years now and never had any issues. Everything has always ran smoothly from video calls to getting the script delivered. Staff are always nice and polite and willing to help. Great company.

24 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Jake was extremely helpful with my…

Jake was extremely helpful with my question and sorted my queries quickly
Very helpful

24 avril 2026
Avis spontané
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Réponse : Curaleaf Clinic

Thank you for your kind feedback! We’re really pleased to hear Jake was able to help quickly and resolve your queries — we’ll be sure to pass this on to him.

Noté 5 sur 5 étoiles

Hello all I needed to change a…

Hello all I needed to change a perception and Katherine helped me through emails and Katherine was very professional and sorted out my perception with no hassle at all absolutely excellent communication and customer

23 avril 2026
Avis spontané
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Réponse : Curaleaf Clinic

Thank you for your lovely review! We’re delighted to hear Katherine was able to support you efficiently and communicate clearly throughout — we’ll make sure your feedback is shared with her.

Noté 5 sur 5 étoiles

Had a great speak with jake today he…

Had a great speak with jake today he was easy to talk to and answered what i wanted to know in no time. Keep up the good work 👍

23 avril 2026
Avis spontané
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Réponse : Curaleaf Clinic

Thank you for your kind words! We’re really glad to hear you had a great experience with Jake and that he was able to help you quickly and clearly. We’ll be sure to pass on your feedback to him — he’ll really appreciate it.

Noté 5 sur 5 étoiles

I have found Jake (Patient Services…

I have found Jake (Patient Services Coordinator Curaleaf Clinic) an absolute pleasure to deal with. He is an asset to the company and has made my experience great.

23 avril 2026
Avis spontané
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Réponse : Curaleaf Clinic

Thank you for taking the time to share your experience. We’re delighted to hear that Jake made such a positive impression. We’ll make sure your feedback is passed on to him.

Noté 5 sur 5 étoiles

Just spoke with Jake

Just spoke with Jake, customer service, answered my questions, gave good advice, very pleasant and very helpful
10/10

22 avril 2026
Avis spontané
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Réponse : Curaleaf Clinic

Thank you for your feedback, Terry. We’re really pleased to hear Jake was able to answer your questions and provide helpful advice—he’ll appreciate your kind words.

Noté 5 sur 5 étoiles

Brilliant company highly recommended

Brilliant company highly recommended

20 avril 2026
Avis spontané
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Réponse : Curaleaf Clinic

Thank you for your recommendation. We’re delighted to hear you’ve had such a positive experience with us.

Noté 5 sur 5 étoiles

If you need help with something to do…

If you need help with something to do with your prescription they’ve made it really easy to just call up a number and save your place if the lines busy Jake helped me out with everything

21 avril 2026
Avis spontané
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Réponse : Curaleaf Clinic

Thank you for your feedback, Fin. We’re really pleased to hear you found it easy to get in touch and that Jake was able to help with your prescription. We’ll be sure to pass on your kind words.

Noté 5 sur 5 étoiles

Massive thanks to you all

I’d like to say a big thank you to curaleaf especially Jake/Claire and Courtney who have helped me out today when I really needed to get help, not just for the prompt service but the fact that they listened to me when I explained all my difficulties and to be honest I felt “cared for” not just treated like a number. This is why I appreciate the staff so much, you’re treated as a patient. Superb
Cheers Jake/claire/courtney.
Have a blessed week

21 avril 2026
Avis spontané
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Réponse : Curaleaf Clinic

Thank you so much for your thoughtful feedback, Greg. We’re really glad Jake, Claire, and Courtney were able to support you.

Noté 5 sur 5 étoiles

Sinead makes appointments so easy

Sinead makes appointments so easy. She is very helpful, and always notes any changes in my medications or general health.

20 avril 2026
Avis spontané
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Réponse : Curaleaf Clinic

Thanks for your kind feedback, Martin. We’re so pleased to hear that Sinead makes your appointments easy and takes care in noting any changes to your medication and health. We’ll be sure to pass this on to her!

Noté 5 sur 5 étoiles

Would recommend

Joined November 2025, have had very positive and supportive experience so far, really helpful.
20/04/26 spoke to Dan in Customer Support Team who was excellent at answering my questions and was really friendly and helpful - thank you! 🙏🏼

20 avril 2026
Avis spontané
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Réponse : Curaleaf Clinic

Thanks so much for sharing your experience, Jazz. We’re really pleased to hear you’ve found the service positive.

Noté 5 sur 5 étoiles

Great Clinic with great Dr's and support staff.

I am a new patient to this clinic and had an issue with uploading my id. So I had to contact patient support who couldn't have been any more helpful and friendly if they tried they made everything easy to deal with and resolved the issue quickly. I would like to mention and thank Stephanie for all her help.
Although I am only 3 weeks into my treatment now I am happy to say my chronic lower back pain is under much better control now than at any time in the last 10 years or so. In the coming weeks I hope to be able to slowly increase my activity levels and see what happens.

20 mars 2026
Avis spontané
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Réponse : Curaleaf Clinic

Hi Marc, thank you for taking the time to share your experience. We're delighted to hear that your onboarding process went smoothly and that Stephanie was able to assist you so effectively—we’ll be sure to pass along your kind words.

Noté 1 sur 5 étoiles

Wow sent a decent review then they…

Wow sent a decent review then they refuse to give back a refund because there delivery by DPD who never showed up 3 times when I asked for a refund they flatly refused this is how they deal with people with anxiety and depression

20 avril 2026
Avis spontané
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Réponse : Curaleaf Clinic

Hi Jason,

We're sorry to hear this. For the fastest resolution, we recommend contacting your pharmacy team directly.

Many thanks,
Curaleaf Clinic

Noté 5 sur 5 étoiles

it helps pain and the people are great

The clinicians are great, they made it easy and and a s un-invasive as possible. 10/10

17 avril 2026
Avis spontané
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Réponse : Curaleaf Clinic

Hi Rab,
Thank you for sharing. We're glad to hear that you're happy with the care from our clinicians.

Noté 5 sur 5 étoiles

Quick reply

Always good help from Molly

15 avril 2026
Avis spontané
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Réponse : Curaleaf Clinic

Hi Keith, thank you for your kind words! We're delighted to hear that Molly was able to provide you with helpful support.

Noté 5 sur 5 étoiles

Subscribe

Hi everything is so easy going when your trying to get help if u have made a mistake they have helped also jake made things a lot easier and wen paying my subscription help thank you I would definitely recommend

17 avril 2026
Avis spontané
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Réponse : Curaleaf Clinic

Hi Steffie, thank you so much for your thoughtful review! We're really pleased to hear that Jake was able to make the process easier for you and support you along the way.

Noté 5 sur 5 étoiles

Well organised and regulated service to…

Well organised and regulated service to finally provide people with the health benefits of cannabis which had been suppressed for years.

19 avril 2026
Avis spontané
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Réponse : Curaleaf Clinic

Hi Russel, thank you for your feedback! We're glad to hear you found our service well organised and supportive.

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