Lewis, Tevin and Hamza 3 lovely young men came to sort a damp issue within my property. Nothing was too much trouble very polite and respectful really put me at easy over job being done. Having ha... Voir plus
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Lewis, Tevin and Hamza 3 lovely young men came to sort a damp issue within my property. Nothing was too much trouble very polite and respectful really put me at easy over job being done. Having ha... Voir plus
L'entreprise a répondu
I would like to give special thanks to Mav and Kully from your maintenance team. They where professional, helpful, and did an excellent job. They made sure everything was done properly before they lef... Voir plus
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I have been a tenant of Midland heart for nearly 5 years. Repairs are always completed and workmen always do a fantastic job! My most recent repair on a kitchen cupboard was completed by a workm... Voir plus
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Surveyor named Ashish visited from specialist repairs team. He explained the process what is he going to do. Explained how to raise routine maintenance jobs on the midland heart app. He was polite pro... Voir plus
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Midland Heart is a respected housing association providing quality, affordable homes across the Midlands. Since 1925, we’ve been committed to providing safe and well-maintained homes for individuals and families. Today, we manage thousands of homes across the region, and our mission remains the same - putting tenants at the heart of everything we do. We always listen to tenant feedback, invest in our neighbourhoods, and deliver a reliable repairs and maintenance service. Whether you live in one of our homes or are looking to join our community, we’re here to support you. Share your experience on our Trustpilot page and help shape the services we provide. (This profile is monitored Monday to Friday, 9am - 5pm. For emergencies, please call 0345 60 20 540.)
20 Bath Row, B15 1LZ, Birmingham, Royaume-Uni
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A répondu à 100 % de ses avis négatifs
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Ihad a problem with door not closing and sticking Mia K came out and took pictures of front door as Gaps and fitted new handle on Fire Door in Kitchen very professional and evan cleared up floor with hover and wipes Lovely Service thank you

Réponse de Midland Heart
Lewis, Tevin and Hamza 3 lovely young men came to sort a damp issue within my property. Nothing was too much trouble very polite and respectful really put me at easy over job being done.
Having had a good number of bad workmen through midland heart nice to see they do have knowledgeable workmen as well.
Happily have any of these back to do repairs within my property

Réponse de Midland Heart
I would like to give special thanks to Mav and Kully from your maintenance team. They where professional, helpful, and did an excellent job. They made sure everything was done properly before they left. You are lucky to have such a hardworking men in your team great service!

Réponse de Midland Heart
I had a great experience and my housing officer Abdul aziz was an amazing help with anything that i had concerns with

Réponse de Midland Heart

Réponse de Midland Heart
Very happy with Martin White service today, he was very pleasant, we are very happy with his service today he came out to treat damp / mold in the bathroom, top class, fast and very efficient. ⭐️⭐️⭐️⭐️⭐️

Réponse de Midland Heart
⭐️⭐️⭐️⭐️⭐️ i would of gave more stars if i could maverick is brilliant he is polite very respectful and his work is outstanding I can’t thank him enough for how hard he worked he is a joy to have in your home

Réponse de Midland Heart

Réponse de Midland Heart
The job was done very efficiently and very very clean. The workforce was very clean and tidy and respectful to my property.

Réponse de Midland Heart
The person was polite and understanding and dealt with the case smoothly,i must say though I did have to wait 34 minutes to speak to someone which I think is a bit too long to wait apart from that everything else went fine.

Réponse de Midland Heart
Taiba Kayani is an angel she has compassion , empathy sympathy and looks at the facts , she treated me and my family with dignity and respect and I’m forever indebted to her and all of midland heart for giving me and my family a beautiful home otherwise I would be homeless . I will forever remember her and midland heart in my prayers .

Réponse de Midland Heart
I have been a tenant of Midland heart for nearly 5 years. Repairs are always completed and workmen always do a fantastic job!
My most recent repair on a kitchen cupboard was completed by a workman called Wayne. He has completed a few jobs at my property and he always goes above and beyond.
My repair was completed today, and I was very happy with the work. He is polite, professional and friendly. A true credit to Midlands heart, he priorities getting a job done to the best standard.
Midlands Heart have been brilliant at providing me with an excellent repair service over the years, I’m very grateful.

Réponse de Midland Heart
Had David Loveday come to complete a job on behalf of Midland Heart, very friendly and professional! Came prepared and had the job done quicker than expected. We need more people like David.

Réponse de Midland Heart

Réponse de Midland Heart
Abdul Aziz was very supportive and professional throughout. He listened carefully, took my concerns seriously and kept me updated. I really appreciate the help and effort he provided during a difficult situation. Top man 🤝

Réponse de Midland Heart
Had 3 jobs done by Andrew and he’s brilliant, pleasure to be around, gets the job done

Réponse de Midland Heart
Robert Barker Such a extremley hard worker and does the Job right he goes above and beyond to make sure The Customer is very satisfied with the work, really takes pride in his work he should be acknowleged and praised for what he does also A very polite friendly Man Can't thank him enough.

Réponse de Midland Heart

Réponse de Midland Heart
Wayne c was very very helpful and even taught me a few tips and tricks to keep an eye out for

Réponse de Midland Heart
When I call, I receive a fast response and the staff fixes my issues promptly.

Réponse de Midland Heart
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