Lewis, Tevin and Hamza 3 lovely young men came to sort a damp issue within my property. Nothing was too much trouble very polite and respectful really put me at easy over job being done. Having ha... Voir plus
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Lewis, Tevin and Hamza 3 lovely young men came to sort a damp issue within my property. Nothing was too much trouble very polite and respectful really put me at easy over job being done. Having ha... Voir plus
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Ian griffiths is incredibly professional he has been to my property more than once and each time I have been completely satisfied with his work he has completed, he is very friendly and polite also... Voir plus
Surveyor Ashish from Midland Heart Specialist Repairs Team visited today. Ashish has been very professional and attentive, spent time throughly going through his inspection and discussed in detail wha... Voir plus
I would like to give special thanks to Mav and Kully from your maintenance team. They where professional, helpful, and did an excellent job. They made sure everything was done properly before they lef... Voir plus
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Midland Heart is a respected housing association providing quality, affordable homes across the Midlands. Since 1925, we’ve been committed to providing safe and well-maintained homes for individuals and families. Today, we manage thousands of homes across the region, and our mission remains the same - putting tenants at the heart of everything we do. We always listen to tenant feedback, invest in our neighbourhoods, and deliver a reliable repairs and maintenance service. Whether you live in one of our homes or are looking to join our community, we’re here to support you. Share your experience on our Trustpilot page and help shape the services we provide. (This profile is monitored Monday to Friday, 9am - 5pm. For emergencies, please call 0345 60 20 540.)
20 Bath Row, B15 1LZ, Birmingham, Royaume-Uni
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They did an excellent job. In addition, they demonstrated a positive attitude, great efficiency, and exceptional professionalism. I am extremely pleased with the work they have done and truly appreciate their effort and dedication.

Réponse de Midland Heart
Ashish from specialist repairs team visited today. He was polite professional and was very thorough with the whole process.

Réponse de Midland Heart
Steve came out and completed a survey for mould and damp, and gave me a recommendation for a type of spray to use and told me where to get it from, he was polite and helpful with his knowledge about how to get rid of mould, and he also helped to tell me that my kitchen fan did not work, and that had me getting an appointment for MH to then come and fix which I have now got an appointment for the 14th.

Réponse de Midland Heart
Surveyor Ashish from specialist repairs visited today. Gone through the issues in details.
He was very attentive and helpful with raising additional repairs.
Overall, we are very happy with everything he has done.

Réponse de Midland Heart
My grandchild with mental heath conditions also adhd and autism ,she broke at least 3/4doors of hinges in my house ,ive contacted midlandheart heart to fix the damage ..over a week ago ..no response ,dispite saying they will let repair department know ?

Réponse de Midland Heart
Paul Frankton came out to fix a leak in my upstairs toilet. He was very friendly, explained what the problem was and went above and beyond to fix the issue.

Réponse de Midland Heart
Steven was helpful and did very nice job. And put on show covers before coming inside. Thank you very much

Réponse de Midland Heart
Surveyor Ashish from specialist repairs team visited today. He was polite professional and knowledgable. Explained the Post Inspection procedure prior to start the job. Very respectful.

Réponse de Midland Heart
Stephen was the D&M man come to repair my mould after a leak from the flat above. Not only did he repair the leak, he cleaned my hall wall up, repaired it and the painted it. Not only that, he did the same to my wet room ceiling which was also damaged. Well done Stephen and thank you. It is better than it was before.

Réponse de Midland Heart
Steve was very nice and professional today! Nowadays is rare to find someone that actually cares about the tenants wellbeing and goes above and beyond to support us. I hope Midland Heart gets to hire more professionals like him!

Réponse de Midland Heart
Surveyor Ashish from specialist repair visited today. He was very polite and took his shoes off without even asking very respectful of my property.

Réponse de Midland Heart
Thierry & Clive
EXCELLENT SERVICE
From both of these workmen
Brilliant job done immaculately Tidy with work tools etc
Well mannered and polite
Definitely worth getting the job finished
Very much appreciated thankyou 👌

Réponse de Midland Heart
Jagjit has been very attentive and has taken my issues very seriously and was very thorough as I have had issues of mould and damp and structural issues all this had been highlighted for the past 3 years and was fobbed off of constant back and fourth he has made sure everything was noted down and was very reassuring and did not keep me in the dark of the whole process as the previous experiences was just touch and go and nothing was done about it but overall the service provided by this gentleman Jagjit was amazing so for that I would give the overall a great rating for the gentleman.

Réponse de Midland Heart
Spwron Singh did a brilliant job removing the mould on the bathroom ceiling. He also took the time to send in a request to the repair team regarding damaged alcove on the window edge on my behalf. Spwron gave me positive, helpful advice and tips on future maintenance mould issues, he was professional, polite and respective in my home. He took great care to ensure everything was clean and tidy after the work was carried out. Spwron is a credit to your team, thank you again Spwron Singh! 👍🏾

Réponse de Midland Heart
Phil from the rangers team is absolutely awesome he really rescued me and my dad when I got locked out. Also thanks to Aisha from repairs making it happen

Réponse de Midland Heart
Danny and Shaf came a few weeks ago to clear bulky waste from in and around my property, following an inspection.
They were very accommodating and efficient.
Proof again, Rangers are not just a myth.
Well done Guys!

Réponse de Midland Heart
Upstairs bedroom had floor boards underneath the carpet, in the middle section of room were making creaky noises. Martin White , who came to fix was very friendly and approachable. He was able to identify how to fix creaky noise. By replacing and fiting two boards which he crafted quickly and drilled at my sections to stop the creaky sound overall. He also cleaned up after himself and placed back the carpet for me.

Réponse de Midland Heart
Im not talking for midland heart it self as they seem to not care about my situation being an emergency regarding getting in to a niebours flat to find the leak that is impacting my flat and my life im giving the two work men who are brilliant Martin and Steve they are fantastic they did all they could do considering the curcumstances they need medals they couldnt finish the work due to the leak in the flat next to me not getting sorted as midland heart need to get in next doors flat to fix the leak so its a waiting game but when /if this is sorted i am going to tell midland heart i want Martin and Steve to finish the work once again Martin and Steve are fantastic

Réponse de Midland Heart
Great work from Tevin, had the kitchen tiles done. Did a fantastic job. Stayed well over the time he should have, left at 7pm instead of 5pm just to make sure he got the job done!! and even cleaned up everything after he finished went above and beyond what was expected. Left no mess and clean job overall.

Réponse de Midland Heart
Steve came out to treat some mould in a bedroom. Very helpful and friendly guy and gave me some good advice for future reference. All round really good service I’m very happy

Réponse de Midland Heart
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