Communication before and during the visit was excellent. Mark C explained everything very clearly, was very respectful of our property, even wearing overshoes to protect the carpet. Mark was quick,... Voir plus
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Communication before and during the visit was excellent. Mark C explained everything very clearly, was very respectful of our property, even wearing overshoes to protect the carpet. Mark was quick,... Voir plus
L'entreprise a répondu
Product issues aren’t ideal, however the entire process of calling out an engineer and getting the shower fixed was excellent. The office staff we spoke with initially were great and Steve R who visit... Voir plus
L'entreprise a répondu
We were able to book an appointment with a minimal lead time which was a pleasant surprise. We received a text the night before with a 3 hour window, which was much appreciated. Lenny turned up well w... Voir plus
L'entreprise a répondu
Another update: mira acted swiftly to come back and fix leak. All sorted.. removed star for inconvenience. Update of review. Unit was left leaking and had we not noticed we would have had London wat... Voir plus
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Écrit par l'entreprise

About Us:
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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The customer service was excellent- clear solutions and prices outlined. Lenny came to fix our shower. Not only was he efficient and fixed the shower, but he explained things so clearly and was really thorough in making sure it was left in perfect working order.
Mira Showers customer service was excellent. They quickly arranged for a replacement part that was missing from the shower box when the company I ordered it from were not helpful in the slightest.
The engineer was very friendly & helpful. Explained clearly what the problem was & how they were going to resolve it.
Excellent service.
Replacement Shower required.
On speaking to Customer service Renee we were able to find a perfect replacement. My order was carried out quickly and the installation date was confirmed and delivery was quick. The Mira service engineer "Kyle" was excellent and fitted my new shower in a perfect way. I was 100% satisfied with the new Shower and the service received.
Quick and easy contact. When Kyle arrived he was polite, informative and talked through all options. Would highly recommend. So impressed with quick response and arriving when they said they would.
Excellent and efficient service from Kyle, really helpful and friendly customer service.
Great experience firm start to finish on a warranty job. Highly recommend due to their customer care.
Kyle at Mira did a great job replacing the shower cartridges to fix a leak. He was quick, efficient, and professional. Very happy with the service and would highly recommend!
Kyle let me know when he was on his way, and was very polite and helpful, did the job very efficiently and left us with a fully functioning shower again!😊
Paul J. from Mira showers was very friendly and got on with the job with experience. The problem was sorted and everything explained. Paul J. gave time and had a very methodical , calm approach. All in all a very good experience from Mira showers from beginning to end. Well done. The one off service was worth it.
The engineer (Philip E) arrived when he said he would. It didn't take long to find the problem and do the work (15-20mins).
I have just had a new Mira shower installed by Andrew. He was a delight to have in the house and so very prdessional and efficient. The company were excellent. Mr Dave Talput was exceptionally helpful. When I called about a couple of things he was so patient and kind and I felt he went out of his way to help. I can only recommend their service very highly.
Danny from Wakefield was great! Very friendly and informative! Fixed the issue really quickly! Thanks for the great service!
Had to cancel call out when engineer was on his way because of a medical emergency. Company helped by cancelling and rescheduling for another date. Very satisfactory.
Adrian, was great, sorted out the problem quickly and efficiently.
The engineer Danny from Wakefield was friendly efficient and polite. The shower is now fixed and ready for use . Thank you
Many thanks to Paul J for fixing my shower today. Very polite, professional and got the job done.

Réponse de Mira Showers
Quick and efficient. Explained what had gone wrong. Good communication with timings of visit. Overall very impressed and pleased the shower is working again.

Réponse de Mira Showers
Pleasant technician who worked carefully and cleanly and kept me fully informed of what he was doing and why. Whilst I have not yet tried the replaced shower it would appear to be an improvement and I am taking his advice re modifications to my mains water supply

Réponse de Mira Showers
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