Mitchells Renault Avis 

236
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Just had my EDC gearbox repaired at Mitchell's lowestoft. What a fantastic experience we had, from diagnosis by Scott the master tech to being cared for by Trudy and all the team just amazing 👏... Voir plus

Noté 5 sur 5 étoiles

A fabulous Renault dealership with great staff. Jonathan Kent in Sales was exemplary. Quite a different experience to some of the other larger dealerships we've dealt with in the past. Our search fo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Our experience with the salesman, Craig Emblem, was very good - and much more pleasant’ than previous experiences with other car salesmen! He restored our faith somewhat in the car purchase business... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We dealt with Mark Sherwood all the way through the process of purchasing a Dacia Bigster at the Mitchell’s branch in Lowestoft. His service was honest & genuine, he made everything incredibly stres... Voir plus

L'entreprise a répondu

À propos de l'entreprise


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4,9

Excellent

TrustScore 5 sur 5

236 avis

5 étoiles
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3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(236)

19 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great service

Had a couple problems they sorted it for me thanks

14 septembre 2021
Avis spontané
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Réponse de Mitchells Renault

When we were allowed to inspect the vehicle the part was found not to be faulty. We are hopeful this customer is now pleased with our service and will adjust the rating accordingly

Noté 1 sur 5 étoiles

very bad service and extremely…

very bad service and extremely unhelpful. would not recommend

14 septembre 2021
Avis spontané
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Réponse de Mitchells Renault

Suspect review, part of a targeted campaign all on the same day, flagged to the Authorities for removal

Noté 5 sur 5 étoiles

Thanks to Mitchells Renault & Jonathan Kent!

A fabulous Renault dealership with great staff. Jonathan Kent in Sales was exemplary. Quite a different experience to some of the other larger dealerships we've dealt with in the past. Our search for a new Renault Clio E-Tech Hybrid Launch Edition meant a two hour journey each way just to view the car. Brilliant service, all identified queries sorted out quickly, with bits and pieces resolved afterwards as well. Thanks again to Jonathan Kent and also a special mention to Mark Foster in Parts. I've thrown away the accessory catalogue now, for fear of spending too much money! Recommended.

28 août 2021
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Réponse de Mitchells Renault

Lovely comments Brett, thanks for taking the time

Noté 5 sur 5 étoiles

Great service

Superb service from Mark. Really looked after me and kept me updated. Can't fault them and will definitely use them again.
Mitchells 10/10
Mark 11/10 😀

26 août 2021
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Réponse de Mitchells Renault

Great score for Mark!

Noté 5 sur 5 étoiles

Andrew the service manager is extremely…

Andrew the service manager is extremely helpful understanding sensible reasonsble friendly and sociable. He made sure that he could arrange to sort out an unexpected unusual noise on the steering rack of my driving instructor clio which is still under manufacture warranty in good time before a pupils test. I can't speak anymore highly enough about him. Nothing is too much trouble.

9 août 2021
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Réponse de Mitchells Renault

We agree Simon, Andy is a great asset to our company

Noté 5 sur 5 étoiles

This is our 4th new car from Mark at…

This is our 4th new car from Mark at Mitchell’s and our daughter bought one of their used cars as well. Always excellent, friendly and honest service from the whole team. Highly recommend.

4 août 2021
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Réponse de Mitchells Renault

Very kind words, thank you

Noté 5 sur 5 étoiles

Incredible service from Mitchell’s Gt…

Incredible service from Mitchell’s Gt Yarmouth. We’d traveled 7 hours to holiday on the Broads but halfway our dashboard lit up like a Xmas tree and handbook advice was drive to the nearest dealer (Motorvogue Kings Lynn who refused to even look at the car). We drove on to Mitchell’s who were just brilliant despite having cars already on the ramps.
Checked us over and ran a quick diagnostic to give us peace of mind for our return journey. Absolutely sympathetic to our plight. Wish we lived nearby so we could use them as our regular dealer. This is exactly what great customer service should be.

24 juillet 2021
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Réponse de Mitchells Renault

Colette Jordan, thank you for your kind review; we are happy to pass along your comments to the team here at Mitchells Renault & Dacia Lowestoft! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit.

Noté 5 sur 5 étoiles

I was very appreciative of the help I received choosing and buying my new car

I was very happy with the help I received from Mark in purchasing my new car.
He was helpful, talked me through everything I needed to do and what was going to happen.
He kept me updated on the progress of my car and when I would be getting it.
I am so pleased with my Duster brilliant car.

Thank you Mark and the team at Mitchells Lowestoft

6 juillet 2021
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Réponse de Mitchells Renault

Steph Allen, thank you for your kind review; we are happy to pass along your comments to the team here! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Noté 5 sur 5 étoiles

Great service

Went in for a mot as always friendly staff and great service.

30 juin 2021
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Réponse de Mitchells Renault

Scott Smith, thank you for your kind review; we are happy to pass along your comments to the team here at Mitchells Renault & Dacia Lowestoft! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit.

Noté 5 sur 5 étoiles

Mitchells Renault / Dacia, Great Yarmouth

I have recently purchased a new Dacia Duster, apart from the vehicle being great and fantastic value for money for a vehicle in it's class, Mitchells did a wonderful job in looking after me throughout the process. Jamie, the salesman knows what he's talking about and is easy to deal with and he's straight talking, no waffle and won't try to baffle you with anything and I found him trustworthy. Mitchells as a garage are very good. They are extremely helpful

28 juin 2021
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Réponse de Mitchells Renault

Mark R, thank you for your kind review; we are happy to pass along your comments to the team here at Mitchells Renault & Dacia Lowestoft! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Noté 5 sur 5 étoiles

What can i say from start to finish…

What can i say from start to finish fantastic service all round.
our salesmen Craig was so helpful, not pushy, understood our needs concerning my wifes illness.
keep to his word, keeping us up to date on every thing.
so nothing but praise for him.
love the car all round Renault Capture
Regards Mr Mrs Gooch

25 juin 2021
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Réponse de Mitchells Renault

Mark Goochcustomer, thank you for your kind review; we are happy to pass along your comments to the team here at Mitchells Renault & Dacia Lowestoft! We hope to be of service to you again in the future.
Best wishes,
Mitchells Renault & Dacia Lowestoft

Noté 5 sur 5 étoiles

Excellent service and attention to…

Excellent service and attention to detail on purchase of car.

19 avril 2021
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Réponse de Mitchells Renault

Hi Barrie, thank you so much for your positive comments about Mitchells Renault & Dacia Lowestoft! We always strive to provide top quality service to every customer, and are pleased to hear that you enjoyed your experience here at Mitchells Renault & Dacia Lowestoft!

Noté 5 sur 5 étoiles

Buying a car during lockdown!

I have recently bought a used car from Mitchells. I was somewhat nervous about paying for a car that I hadn’t actually seen, but I dealt with Mark who even helped me on his day off, sent me a video of my new car, and has been so very helpful throughout.
I travelled over 3 hours to collect my car, and was greeted by friendly and helpful staff.
My only complaint is that I live too far away to use Mitchells to get my car serviced there!
Thank you to you all for making buying a car during lockdown a pleasurable and stress free experience.

14 avril 2021
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Réponse de Mitchells Renault

Sharon, we're happy you found our staff to be so supportive during your experience here at Mitchells Renault & Dacia Lowestoft. Thank you again for the great review!

Noté 5 sur 5 étoiles

Excellent service yet again!!

Excellent service yet again at Mitchells. Communication to me is most important, and when somebody says they are going to call, I expect them to! Craig Emblem called and provided updates regularly when he said he would. He’s always polite and goes the ‘extra mile’ When I arrived to collect my car, the things I had requested had been done; I can’t fault them. I would highly recommend Mitchells to family and friends 😁

13 avril 2021
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Réponse de Mitchells Renault

Lisa, thanks for your praise and kind comments about our team, especially Craig! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Noté 5 sur 5 étoiles

Good experience with Mitchells

This is the first time I have bought a car without seeing or test driving what I was buying. I knew what I wanted and Andy at Mitchell’s was confident he could source exactly to my specifications. Andy was very laid back, easy to deal with, but also knowledgeable, he did not disappoint. He also stuck to his word, rang when he said he would, told me what would happen next and when, good communication, which is very important to me. The new Captur was all he said it would be. Seems like a world away from my 2014 model, the shape looks great, inside is so much better, the dash and the large screen is fab, I love it. Everything was arranged timely, and all went smoothly. I look forward to dealing with Mitchell’s again.

10 avril 2021
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Réponse de Mitchells Renault

Miss Julie Smith, thank you for your kind review; we are happy to pass along your comments to the team here at Mitchells Renault & Dacia Lowestoft! We are always more than happy to assist you if anything else comes up. Take care!

Noté 5 sur 5 étoiles

Highly recommended

Bought a Vauxhall vivaro off of Chris’s and couldn’t be happier with it. Excellent salesman and a genuine guy. 100% honest about the van and a very fair price. Definitely recommend

10 avril 2021
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Réponse de Mitchells Renault

Josh, thank you for your kind words and this wonderful review! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Noté 5 sur 5 étoiles

Excellent service again from Mitchell’s

This is the fifth car that Mitchell’s have supplied for me, which sums up how satisfied I am with them. A special thanks to Mark for everything he did in getting me my second Kadjar.

My only disappointment is that because of COVID-19 I was unable to see the rest of the friendly staff.

9 avril 2021
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Réponse de Mitchells Renault

Alan Lake, your wonderful feedback and rating mean a lot to us. We look forward to your next visit! Take care!

Noté 5 sur 5 étoiles

100% brilliant on the new iconic

This my second capture and have been presently surprise at the new capture iconic. All I can say is thank you to mark Sherwood for all he has done and his expert advice what can I say about the new capture, more room,new dashboard and a great outside. Very one that has spoken to really like the new look. Well done to very one at renault.100% brilliant.

8 avril 2021
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Réponse de Mitchells Renault

Micheal J Collyer, thank you for your kind review; we are happy to pass along your comments to the team here at Mitchells Renault & Dacia Lowestoft! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Mitchells Renault & Dacia Lowestoft!

Noté 5 sur 5 étoiles

This is the first time I have been…

This is the first time I have been involved with Dacia I have been very pleased with every aspect of this car so far the salesperson (Johnnie)that dealt with my purchase was very helpful with a no nonsense approach that made both myself and my wife feel very comfortable with our dealings with Mitchell’s so I would definitely recommend them to friends and family in future

1 avril 2021
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Réponse de Mitchells Renault

Andrew Armes, thank you for your kind review; we are happy to pass along your comments to the team here at Mitchells Renault & Dacia Lowestoft! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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