I took my water damaged phone in to the Kings Lynn shop for repair, the staff were polite, courteous and helpful. I had to wait for the necessary components to be ordered but I completely understan... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
This earphones & charger adaptor was advertised as an original Samsung product. When it arrived, it clearly was not. It's kind of worked for a couple of weeks, although the sound quality wasn't brill... Voir plus
L'entreprise a répondu
I found the company responded quickly to my emails, advised when returned goods had been received and replacement dispatched. The only reason for a star less was because a question I had asked in e... Voir plus
L'entreprise a répondu
I ordered a blue tablet case but received a message stating it was out of stock, chose two alternative colours only to be told they were also out of stock, and they only had one colour left. Accepted... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
mGuru is a family owned mobile accessories online retailer based in Luton. We offer Free UK delivery and low shipping costs for worldwide delivery.`
Coordonnées de contact
Customer Support Centre, PO Box 2564, LU3 2AF, Luton, Royaume-Uni
- 0845 519 0096
- customers@mobileguru.co.uk
- www.mobileguru.co.uk
3,3
Moyen
257 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent product
Excellent product, robust cable. Great value for money. I was pleased with their after purchase follow ups. I would recommend this company.
9 juin 2021
Réponse de mGuru
Thanks for your feedback
Product came very quick no messing…
Product came very quick no messing reasonable price ,very happy with product.
1 juin 2021
Réponse de mGuru
Thanks for your feedback
Réponse de mGuru
Thanks for your feedback
Took over a week to dispatch.
Despite promising delivery in 3-5 (working) days, it took over a week for them to even dispatch my order. No explanation was offered. The price wasn't ideal either. Unlikely to try again in the near future.
15 mai 2021
Réponse de mGuru
Really sorry to hear you are not fully satisfied with our service. Please contact our customer support team if there is any way we can help.
Excellent service
Super fast service, sorted out out my issue without fuss. Would definitely order from them again.
19 avril 2021
Réponse de mGuru
Thanks for your feedback
Samsung Galaxy S7 Edge clear view phone case
Had I wanted a fake case I would have just used any market or auction site. Three times the cost of the same thing on eBay and doesn't work like the Samsung clear case is supposed to.
7 avril 2021
Réponse de mGuru
Really sorry to hear you are not happy with your case. We have a 30 days no quibble returns guarantee. Please contact our support team (customers@mobileguru.co.uk) who would be able to help resolve this issue.
money wasted
I purchased a 2600mAh power bank, that in reality can only up to less than 20%!!!
They sent me an old damaged battery, or at least not a 2600mAh one.
No one should be allowed to stay on the market selling crap as if it was gold!
25 mars 2021
Avis spontané
Réponse de mGuru
Really sorry to hear you are not happy with this device. We have a 30 days no quibble returns guarantee. Our customer support team have provided full refund. If there is any further support required please contact customers@mobileguru.co.uk.
RUNNING BELT REVIEW
Really happy with this product bought arrived really quick and fits my Samsung s21 ultra perfectly for when I am running.
24 mars 2021
Réponse de mGuru
Thanks for your feedback
Réponse de mGuru
We are sorry to hear that you are not happy with the product you have received. We have a 30 days no quibble returns guarantee on all our products. Please contact our support team so that they can help resolve this matter.
I've ordered Samsung s21 charger pad
I've ordered Samsung s21 charger pad, after almost 2 weeks I've received a charger pad from 2015 straight away I've ask for a return and refund and until today after another 2 weeks didn't get any answer. Avoid it at all costs
3 mars 2021
Réponse de mGuru
We provide 30 days no quibble returns guarantee on all our products. Not clear why you wish to return but rest assured our customer support team will resolve any issues. Majority of our customer support response is on the same day but please contact them if you require further assistance.
My error.
I made a mistake in ordering by mis-reading the advert. Mguru couldn't have been more helpful in suggesting a more appropriate item, and then offering me a refund, which I gratefully accepted.
1 mars 2021
Réponse de mGuru
Thanks for your feedback
Ordered wrong size case
Ordered wrong size case. Returned and they issued correct one. Good communication. Thanks
19 février 2021
Avis spontané
Réponse de mGuru
Thanks for your feedback
Unfortunately the item wasn't working…
Unfortunately the item wasn't working but we had good communication and a refund in full. Good customer service
17 février 2021
Réponse de mGuru
Thanks for your feedbacks
Réponse de mGuru
Thanks for your feedback
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