Mobility Connect Ltd Avis 

723
TrustScore 4.5 sur 5

4,3

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

100% very happy with my new scooter. In fact were so happy I think my.sister has now decided to go ahead and maybe get one herself. The whole process has been made very easy and the staff have been... Voir plus

Noté 5 sur 5 étoiles

Just purchased 2 scooters one for me and my.husband. absolutely love them and has given both of us the freedom to get back out and about. These will be very handy for everyday use and would just hi... Voir plus

Noté 5 sur 5 étoiles

just got my new ignite sport and can just say im really happy with it. cain the delivery driver waa very good ans answered all of my questions. pleasantly impressed. overall i wouls highly recommend

Noté 1 sur 5 étoiles

Stay away from this company - after-sales service and sorting out issues when the scooter fails is horrendous. Left my daughter without a scooter for over a week; she had two meltdowns. They promised... Voir plus

À propos de l'entreprise

  1. Fournisseur d'équipement de mobilité

Écrit par l'entreprise

Mobility Connect Limited provide mobility scooter on finance. Free U.K. delivery. Next day delivery available

Mobility Products - Pay Monthly 0% APR - Free UK Nationwide Delivery

Écrit par l'entreprise

We are committed to provide excellent service
Mobility Connect Ltd is a nationwide supplier of mobility products on finance. We supply a wide range of mobility products to suit your individual needs and budget. All our mobility scooters are delivered as soon as the next day, ready to use, by our qualified engineers. You'll be given a full demonstration of your mobility scooter to make sure you are fully able to enjoy your new independence straight away.

Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

723 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 30 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,3

Tous les avis

(723)

68 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

My positive experience

I spoke to Simon originally who was so understanding and kind, then on delivery day, driver was nice and early explained everything showed me how to use my scooter and was very tolerant when I had to call my daughter to watch as my memory not good can't praise them enough. Thank you

27 avril 2023
Avis spontané
Noté 5 sur 5 étoiles

Mobility connect salesmen

Simon was really helpful and pleasant to deal with, he explained everything in detail and in layman's terms so that I understood exactly what was required of me. My scooter was delivered on the day as promised and the delivery person was fantastic in explaining everything that I had to do to use my scooter accordingly.

12 janvier 2023
Avis spontané
Noté 1 sur 5 étoiles

No respect for the disabled people

It is no longer enough for a person to be dependent on a mobility scooter, these companies still come to sell scooters with these terms and conditions, but when it comes to receiving the money, there are no terms and conditions, this is a lack of respect for those who need to leave home to go to the doctor and etc and you can't because you have to wait until they decide to come repair it, if they're busy with a lot of work or not, it's not the customer's fault, and then they send me an email to delete Rate your recent experience

14 janvier 2023
Avis spontané
Noté 5 sur 5 étoiles

Quick an simple contact over the phone

Quick an simple contact over the phone. Everything was explained clearly and my order was placed. My scooter was delivered to my house on 5th January as promised and the representative walked me through the operation of the scooter. All in all, it was a pleasant experience and I do not hesitate to recommend Mobility Connect Ltd.

5 janvier 2023
Avis spontané
Noté 1 sur 5 étoiles

Had kymco Kline scooter since August…

Had kymco Kline scooter since August 2022 became unusable in November 2022 I have phoned and emailed numerous times to be told someone from the service department will contact me within 3 days. Quick enough to take money no help afterwards.

25 novembre 2022
Avis spontané
Logo de Mobility Connect Ltd

Réponse de Mobility Connect Ltd

Good Morning Wendy

Thank you for your review. I am very sorry you felt the need to leave this review and apologies for your issue.

I can see you reported an issue with your mobility scooter just before our Christmas closure so an engineer was arranged to visit on the first working day back in the New Year.

I can also see here you have been given 1 months worth of your finance payments back as an apology for the delay in getting to you.

I hope you now have trouble free scootering for the foreseeable future.

Happy 2023!

Noté 5 sur 5 étoiles

Great service

Was delivered by a pleasant guy who explained everything in detail, even removed my old scooter.
Delivery was within the time frame

14 décembre 2022
Avis spontané
Noté 4 sur 5 étoiles

very happy

Would of been 5 stars if not for an error at the beginning that ended with the wrong scooter being delivered, However it was quickly rectified and i was treated with utmost respect by all company employees. Not a fan of your answering service though, wish i could of talked to someone immediately, it would of saved me 24 hours of worry.

15 novembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Cabin Car Scooter

Had previous problems but it was suppliers who were at fault for nearly 6 months we cannot use our Sport Rider but Mobility Connect have chased this up, in respect to new Scooters to honest I wouldn’t use another Company, I am getting to know the Staff in Office and mobile Staff , this is my 4th Scooter and Nick and staff keep you posted on all developments with your Scooter order and Staff will walk you through your new Scooter

20 octobre 2022
Avis spontané
Noté 5 sur 5 étoiles

Absolutely amazing

Absolutely amazing. Best service I've received ever. This is my 1st mobility scooter and the process has been absolutely fantastic and easy from start to delivery. Kane the delivery guy was fantastic sorted the demo and paperwork and his knowledge was really good and helpful. Thanks bud. Love my new scooter was a bit dubious about getting one only being 47 but hips and spine dont wanna play ball so need something as cant walk far and fall often this has given me freedom if that makes sense.

6 septembre 2022
Avis spontané
Noté 4 sur 5 étoiles

Good all round service bit disappointed…

Good all round service bit disappointed with the description of my scooter says 25 mile range but also looking further find it says 32 km so goes about 20 miles for me that's a big 5 miles difference the description needs amending

2 août 2022
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus