Today I needed the services of Green Power engineer DALE. He was very polite and had a very good knowledge of mobility scooters, I explained the problem I had with my scooter which I only just over a... Voir plus
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Lisez les avis des autres
Just had the first fault of any kind on my falcon scooter repaired after three and a half years of happy travelling. While here the engineer also gave my scooter a good look over and reported everythi... Voir plus
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My Green Power mobility scooter had an annual service today which was carried out by Green Power. Their engineer (John) was very polite and professional with a good sense of humour. John road tested... Voir plus
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John came today to fix my battery light, he was very polite, explained what had happened and very friendly. He knew exactly what was wrong and answered and questions I had professionally. If anything... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Established in 2012, Green Power has grown to be ones of the UK's leading brands within the mobility scooter industry. Our mobility scooters offer innovative mobility solutions for you and your loved ones. We pride ourselves on the extraordinary service we provide which has come from providing high quality, reliable and durable electric mobility scooters and electric bicycles to our valued customers for over a decade. Due to our extensive experience, we have learned to design unique models to match the varying needs of our customers.
Coordonnées de contact
Portrack Grange Road, TS18 2PH, Stockton-on-Tees, Royaume-Uni
- 01134900379
- info@MobilityPower.co.uk
- www.mobilitypower.co.uk
4,6
Excellent
2 k avis
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JOHN WAS A LOVELY GUY..REALLY HELPFUL…
JOHN WAS A LOVELY GUY..REALLY HELPFUL AND EXPLAINED ALL VERY CLEARLY..HE WAS CHEERFUL..POLITE AND PATIENT WITH MY HUSBAND..WHO IS REALLY HAPPY..THANK YOU...MRS COLLIER...
26 août 2026
Avis spontané
Réponse de Green Power Mobility
Thank you so much for your lovely feedback, Mrs Collier! We’re delighted to hear that John provided such a cheerful, polite and helpful service. It’s especially lovely to hear that he was patient with your husband and took the time to explain everything clearly.
We’re so pleased to know that your husband is happy with his scooter. We’ll be sure to pass your kind comments on to John.
Fab!
Very pleased with my experience so far! Ordering was simple, I called and spoke to James who was very helpful and talked me through everything.
My scooter was delivered today, and I'm very impressed with it! The delivery driver, Chris, was fantastic! He explained everything to me and answered all the questions I had. He was running late due to traffic, but he called me to let me know, which I wish more delivery personnel would do! Highly recommend! 5*****
25 août 2026
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Réponse de Green Power Mobility
Thank you so much for your fantastic 5-star feedback!
We’re delighted to hear that you found the ordering process simple and that James was so helpful in talking you through everything. It’s also wonderful to know you’re impressed with your new scooter.
We’ll be sure to pass your kind comments on to Chris. We’re pleased he kept you updated about the traffic and took the time to explain everything and answer all your questions.
Thank you for your recommendation, and we hope you enjoy your new scooter!
Was so excited when I got it delivered…
Was so excited when I got it delivered and I couldn't stop using it felt like a child who had too much sugar
24 août 2026
Avis spontané
Réponse de Green Power Mobility
Thank you so much for your lovely feedback! We’re delighted to hear how excited you were to receive your new scooter and that you couldn’t stop using it.
It’s fantastic to hear that you’re enjoying it so much — that excitement is exactly what we love to hear! We hope your new scooter brings you many happy journeys and lots of freedom.
Very good engineer very helpful his…
Very good engineer very helpful his name is Dale.
5 août 2026
Avis spontané
Réponse de Green Power Mobility
Thank you for your lovely feedback! We’re pleased to hear that Dale provided such a helpful and professional service. We’ll be sure to pass your kind comments on to him.
Thank you for choosing us, and we’re glad we could help.
Andy came out and delivered my dad's…
Andy came out and delivered my dad's new scooter and I can't stress enough how helpful, kind and patient he was. Because of this dad sat on it and away round the garden like duck to water. The hugest smile on his face he's got his freedom back to going round his beloved fields walking his dog.
Plus Andy also put my mind to rest as a concerned daughter.
Big shout out for Andy, GreenPower and your company for the kindness you showed dad from his 1st phone call ordering a broucher to a scooter arriving.
Thank you 😊
21 août 2026
Avis spontané
Réponse de Green Power Mobility
Thank you so much for your incredibly kind and heartfelt feedback. We’re absolutely delighted to hear that your dad was so comfortable with his new scooter and was soon enjoying his freedom again.
It’s wonderful to hear that Andy was so helpful, patient and reassuring, not only with your dad but with you as well. Knowing that your dad was able to get straight out into the garden with a huge smile on his face is exactly what we love to hear.
We’ll make sure Andy receives your lovely comments and recognition. Thank you for choosing Green Power and for sharing such a wonderful experience with us. We hope your dad enjoys many happy trips around his beloved fields with his dog!
The delivery driver who was called Andy…
The delivery driver who was called Andy was excellent with the hand over of the scooter, nothing was too much trouble and we are very happy with the service. David Banham
21 août 2026
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Réponse de Green Power Mobility
Thank you for your lovely feedback, David. We’re delighted to hear that Andy provided an excellent handover and was so helpful throughout the delivery. It’s great to know that nothing was too much trouble and that you’re very happy with the service.
We’ll be sure to pass your kind comments on to Andy. Thank you for choosing Green Power, and we hope you enjoy your new scooter!
They knew what was wrong with my…
They knew what was wrong with my scooter. And engineer came out and was early he fixed the problem and did a brilliant job. Very knowledgeable. His name was Craig a lovely guy knew his job very well. I could not have had a better engineer.
21 août 2026
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Réponse de Green Power Mobility
Thank you for your fantastic feedback. We’re delighted to hear Craig was able to diagnose and fix the problem quickly and provided such a knowledgeable and professional service. We’ll be sure to pass your kind comments on to him.
My delivery was on time and the scooter…
My delivery was on time and the scooter was better than I expected the demonstration by Michael was very informative and nowadays I go shopping with a wheez my only regret is that I should have got one sooner all my friends down the pub want one 😂
25 juin 2026
Avis spontané
Réponse de Green Power Mobility
Thank you for your fantastic feedback! We’re delighted to hear you’re enjoying your scooter and that Michael provided such an informative demonstration. It’s great to hear it’s made shopping easier and that your friends are now wanting one too! Thank you for choosing Green Power.
Dale came to repace a damaged mudguard
Dale came to repace a damaged mudguard
on my scooter,turned up on time, done it within 10 mins,asked if anything else was wrong,told him everythings fine, and very happy with it, thanks for providing a very good service
20 août 2026
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Réponse de Green Power Mobility
Thank you for your kind feedback. We’re pleased to hear Dale provided a prompt and efficient service, getting the mudguard replaced quickly. We’ll be sure to pass your comments on to him. Thank you for choosing Green Power.
Malcolm delivered my mobility scooter…
Malcolm delivered my mobility scooter scooter today very professional showed us everything very happy great customer service
20 août 2026
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Réponse de Green Power Mobility
Thank you for your feedback. We’re delighted to hear Malcolm provided a professional delivery and demonstration and that you’re happy with the service. We’ll be sure to pass on your kind comments.
Green Power dealt with my scooter p in…
Green Power dealt with my scooter p in a polite and respectful manner from the outset, their Service Manager was Rhe was positive and helpful and arranged for a service engineer to visit, on arrival Dale was switched on and understood the issue, a quick repair was made leaving the scooter in good working order.
Thank you for you friendly approach and professionalism.
Kind regards,
steve
19 août 2026
Avis spontané
Réponse de Green Power Mobility
Thank you for your kind feedback. We’re pleased to hear Rhe and Dale provided a friendly, professional service and got your scooter back in good working order quickly. We’ll be sure to pass on your comments. Thank you for choosing Green Power.
Malcolm explained every thing very well…
Malcolm explained every thing very well
Scooter came just over a week after ordering. The only issue is I feel like its going to tip over when I drive it maybe I just need to get used to it other than that its a great scooter would recommend green power
19 août 2026
Avis spontané
Réponse de Green Power Mobility
Thank you for your feedback. We’re pleased to hear Malcolm explained everything clearly and that your scooter arrived promptly. It can take a little time to get used to a new scooter, so we hope you become more comfortable with it. Thank you for recommending Green Power.
scam
lets start of ebay carnt change or upgrade scooter was told by ebay team thats it my fault when proving all apart from is upgradeable. through watapp team was told the 1700 too the 1390 is sale price not Vat. the ebay person said 1390 was vat price. cuz 20percent from 1700 is 1360. was told by wat app i could place order through ebay and they just add upgrades when i call too orignal payment. when called turns out too be a lie.
how can each department get basic question so mixed up.
i want ppl too as question before buying. amazon same shows u upgrades yet u carnt add them. last thing was told on ebay Vat is done when signed for on delivery which u not allowed to do.
19 août 2026
Avis spontané
Réponse de Green Power Mobility
Thank you for your feedback. We’re sorry to hear that you were disappointed with the information provided.
Our prices can vary between different sales platforms, as we regularly run different offers and promotions across our website, eBay and Amazon. The price shown on a particular platform relates to that specific listing and offer available at the time.
In relation to VAT, our pricing and VAT processes are operated in accordance with the applicable requirements for each sales platform. VAT is not something that is simply added when a scooter is signed for on delivery.
We appreciate that information provided by different teams may have caused confusion, and we are always working to ensure our customers receive clear and accurate information.
If you would like us to look into your specific order or any outstanding queries, please contact our Customer Care Team.
Many thanks,
Customer Care Team
My scooter was delivered earlier than…
My scooter was delivered earlier than planned which was great. Chris explained everything more than once about the scooter how it worked etc what's button does what etc. Can't fault them in anyway
18 août 2026
Avis spontané
Réponse de Green Power Mobility
Thank you for your fantastic review. We’re delighted your scooter arrived earlier than planned and that Chris took the time to explain everything clearly and make sure you were comfortable using it. We really appreciate your kind words and thank you for choosing Green Power Mobility.
Mobility scooter operation zr4
Driver was thorough and described operation perfectly 👍
18 août 2026
Avis spontané
Réponse de Green Power Mobility
Thank you for your lovely review. We’re pleased to hear that our driver was thorough and took the time to explain everything clearly. We really appreciate you choosing Green Power Mobility.
Communication from the company was…
Communication from the company was excellent
Our service engineer Andy was very helpful and friendly he was patient has my dad is deaf so everything Andy was explaining he then waited patiently while I signed to my Dad, he showed us how everything worked then he helped filling out the dvla form
18 août 2026
Avis spontané
Réponse de Green Power Mobility
Thank you for your lovely review. We’re delighted to hear that the communication from our team was excellent and that Andy provided such a friendly, helpful and patient service. It’s wonderful to hear that he took the time to make sure your dad understood everything and helped with the DVLA paperwork. We’ll be sure to pass your kind words on to Andy. Thank you for choosing Green Power Mobility.
Paul was very helpful great guy to work…
Paul was very helpful great guy to work for your company excellent job he done to my Scotter would highly recommend
18 août 2026
Avis spontané
Réponse de Green Power Mobility
Thank you for your fantastic review. We’re delighted to hear that Paul was so helpful and did an excellent job with your scooter. We’ll be sure to pass your kind words on to him. Thank you for your recommendation and for choosing Green Power Mobility.
I was very pleased with the mechanic…
I was very pleased with the mechanic Marc who delivered my scooter. Very efficient.. dealing with Green Power was easy too. Marc demonstrated the controls and when I was satisfied handed over the key. I look forward to the freedom it will give me
13 août 2026
Avis spontané
Réponse de Green Power Mobility
Thank you for your lovely review. We’re delighted to hear that Marc provided an efficient and professional service, and took the time to demonstrate the controls and make sure you were happy before leaving. We’re so pleased your new scooter will give you the freedom and independence you’re looking forward to. Thank you for choosing Green Power Mobility.
Réponse de Green Power Mobility
Thank you for your lovely review. We’re so pleased to hear you received excellent service. We really appreciate you choosing Green Power Mobility.
Absolutely fantastic service by the…
Absolutely fantastic service by the engineer Andy. He delivered my scooter on the 13th and gave me a very detailed demonstration on how to operate it. He gave lots of hints and tips as well and was.more than hapoy to make sure that I was comfortable with using it before he left. Very very hapoy with the scooter so far!
13 août 2026
Avis spontané
Réponse de Green Power Mobility
Thank you for your fantastic review. We’re delighted to hear that Andy provided such excellent service and took the time to give you a detailed demonstration, along with helpful hints and tips. It’s great to hear you’re already very happy with your new scooter. We’ll be sure to pass your kind words on to Andy. Thank you for choosing Green Power Mobility.
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