Started off with 1 room, impressed enough to use for 2nd., then became stairs & landing!! As you could tell, happy with carpet & service ('own' delivery slightly better than courier) No need to hesi... Voir plus
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Lisez les avis des autres
Problems with delivery and when finally received the carpet, two rolls were damaged. Carpet fitter saved the day by cutting out the bad bits. However MoreForYour Floor were anxious to put things right... Voir plus
L'entreprise a répondu
I ordered 25 mm grass. What came was totally flattened on roll and despited many communications with seller and excuses/advice it never attained more than 15mm thickness. Just received excuse after... Voir plus
L'entreprise a répondu
Very friendly and helpful staff. Great prices and quality of carpets and underlay. The carpets in which have really been a lasting touch to doing the whole house! Delivery was within days and more tha... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
More For Your Floor brings more than fifty years of flooring experience, offering high‑quality carpets, vinyl, laminate, underlay, artificial grass and accessories at competitive prices. Dispatched quickly from our UK warehouse. Need help choosing? Our friendly team is here on 0800 695 5555. Browse now.
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Vinyl flooring
I am very happy with the purchase of vinyl flooring. The product was delivered on time, protected against damage and at a good price. I would recommend.
Artificial grass bought for a very good…
Artificial grass bought for a very good price.excellent service and quality product.
Fantastic service would highly recommend
Modern grey vinyl flooring
I ordered flooring from more for your floors through eBay, They were super helpful and the flooring came within days due to a delay with the couriers which I expected anyways due to the lockdown. The flooring is great quality and I can’t fault it at all I will be using this company again In future I definitely highly recommend this company.
Very good service and value for money.
Excellent service
Simply brilliant...will definitely be…
Simply brilliant...will definitely be buying from you again...cheers
good service and comms
use you again
Beautiful flooring
Beautiful flooring, amazing quality. Really fast delivery. Will definitely be ordering again. Thank you!
Excellent service super fast delivery…
Excellent service super fast delivery great quality flooring. Communication is first class.
I personally could not ask for better.
Poor communication, worse customer service, worst courier service I've ever encountered.
I have to admit these guys are usually top notch but my latest order of a house worth of carpets and underlay has gone that wrong it sent me looking for somewhere to warn others.
I am now on my third failed delivery and am still waiting for my carpets. You have to call customer service every time to find out the item isn't coming, they never call you. They then offer a half hearted apology, with the words "all I can do is arrange another attempt". First excuse was that the van collecting the carpets was a hire van and not big enough. The second excuse was that the carpets were at the wrong depot. The third excuse was that there was a shortage of drivers and it was still at the wrong depot.
I would advise anyone to find someone else if they can, especially if your order is time sensitive. As I say i have never had an issue before and these problems do occasionally crop up. However i have never met a company who cares so little and is as inept when there is an issue.
Avoid if you can, I certainly will in future.
Edit in response:
James. While I appreciate your quick reply, I am not totally impressed by the shameless plugging of how good you normally are. A lot of my review content and the reason why I left this review goes to customer service quality when there is an issue. I have stated myself that it is unlikely that there will ever be a problem when ordering from your company. However your company's manner of dealing with issues that will always arise at some point is woefully inadequate. It has now been escalated to a customer service manager and we will see how that pans out. However I shouldnt have to have it escalated to a manager to see any realistic progress.
Once again, many thanks for your response. I will provide further detail via private message.

Réponse de More For Your Floor
The underlay I bought was 1st class and…
The underlay I bought was 1st class and the service was second to none I would recommend this seller delivery very fast and the communication with the seller very professional no complaints
Would highly recommend fast delivery…
Would highly recommend fast delivery and a great carpet my daughter will ordering one very soon
Incredible quality
Incredible quality. I have been so impressed by this company! I’ll be buying more from these guys!
What a great deal and value for money…
What a great deal and value for money great to deal with super fast DELIVERY thanks
response
In response to my last review 2.8.19.I was contacted for more details and promised an investigation, well surprise surprise nothing .... says it all steer clear of this firm.
As you have obviously have access to all the correspondence please see emails from 17th and 19th July and tell the truth about the goodwill gesture which has not arrived!

Réponse de More For Your Floor
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