morethan.com Avis 15 988

Looking for competitive insurance for my dog and found this to be everything I was looking for and found them to be very helpful.

Very friendly and helpful.

I found it very easy to set up the options i wanted and the price was good for what i wanted in a pey insurance

Easy to purchase my pet insurance, competitive price,used a comparison site ,have previously used More Than for my previous collie's pet insurance so hopefully all will be well

Competitively priced, clearly explained no hidden extras.

Good service, clear information

Still waiting for a pet insurance claim from February to be settled. More Than clearly employ delaying tactics. An initial element of a claim was eventually settled after much back and forth between them and my vets. I then phoned 3 weeks later to see how the main part of the claim was progressing, I got put on hold and requested a callback. 20 minutes later they send an email to my vets requesting more information - nothing had been progressed in this interim period. So here I am in May still waiting for a February claim to be settled. I have dealt with many pet insurance claims over the last 20 years More Than is 100% the worst company I have dealt with. They have made the already upsetting situation of my dog being ill and requiring surgery a lot more stressful. I am not surprised EUI ltd have announced record profits - they are happy taking people’s money but not so happy when it comes to paying out.

service and price

Quick. All explained

My pet underwent a CT scan that cost around £2,000. Since then, my renewal premium has increased to £800 per year. I’ve found alternative policies offering similar coverage for £250–£300, but I’m hesitant to switch because the terms regarding previous claims—especially where there may have been an unclear or incorrect diagnosis—are not very clear.

Most easiest insurance quote for my cat way too fast and easy. Wishing id of done it sooner.

The price is half the cost of our renewal else where.

Was easy to choose which level of cover I need at a reasonable price

Average service, but not terrible. Individual telephone operatives good at their job.

I've been with morethan for a long time. When our dog was poorly last December they were amazing. We've just adopted another rescue dog and signed up with morethan straight away. The gentleman that dealt with me was very helpful. Thanks

Dealing with morethan was very easy and very professional. All my enquiries were answered and dealt with swiftly, and pricing was very competitive. I would highly recommend.

Michelle was very informative about the policy she went through everything thoroughly.

Absolute liars.
Put policy up £100 without lettibg customer know.then reduced cover and lied throughout.

All very straightforward, competitively priced.