Motor Angel Avis 

158
•
TrustScore 2 sur 5

2,2

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Just terrible - if you buy a used car with warranty assist, motor angel or motor easy - it’s all part of the same scam - not interested in paying out if you need them. AVOID

Noté 4 sur 5 étoiles

From my experience of dealing with many call centres - MOT Angel / Motor Easy have by far the best trained, capable and positive people I have spoken with. They understood my problem, acted upon it qu... Voir plus

Noté 1 sur 5 étoiles

Shocking company didn't stick within time frames. Steering rack went so no power steering which in policy booklet says covered for.. then they say after 4 days when suppose be 48 hours. They won't pay... Voir plus

Noté 1 sur 5 étoiles

I had a Diagnostic Test but despite trying to contact electronically through my account and asking for a call back 3 times, no response has been received. Today I telephoned and even the 2 options di... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Atelier de réparation automobile

À propos de Motor Angel

Écrit par l'entreprise

NEW BUSINESS FOR APPROVED WORKSHOPS 

10,000 workshops have passed our vetting process and now use our digital platform to accept new business and profitably manage all aspects of these jobs:

  • Bookings
  • Quotes
  • Jobsheets
  • Invoices
  • Customer CRM 
  • Digital service history

TRADING PLATFORM FOR AUTOMOTIVE FLEETS

Leading fleets use Motor Angel to book their drivers and customers into approved workshops for:

  • Servicing
  • MOT tests
  • Diangosis
  • Repairs

Motor Angel gives fleets total transparency on the costs and work details of all repairs and maintenance tasks as they happen in real time. Plus Motor Angel supports the digital solution with a UK call centre of engineers and customer service professionsals. 

Motor Angel provides indepth analytics and feedback from drivers and expert engineers who monitor the workshops on the work quality, profitabilty and efficency. 

 


Coordonnées de contact

2,2

Bas

TrustScore 2 sur 5

158 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,2

Tous les avis

(158)

3 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Exceptional!

Excellent really fantastic service, super happy! They went the extra mile to be helpful and sort out the problem. Would recommend in a heartbeat to anyone.

1 février 2018
Avis spontané
Noté 3 sur 5 étoiles

It took 7 days to book my car in after …

It took 7 days to book my car in after I was told it would take 4, I had email confirmation of the date and then two days later I had another email with a changed booking date, no verbal confirmation. Booked into a non specialist garage. One fault was found, an electrical fault. I was told this part wasn't covered even though I have gold cover where electric are covered. So now the car is stuck in a non specialist garage not of my choice, not working and with no second opinion.

This issue has now been resolved so I have upgraded the rating to 3 stars.

7 novembre 2017
Avis spontané
Noté 1 sur 5 étoiles

Rubbish! Shocking service.

Turned out to be useless in the end, a complete waste of money, parts that were apparently covered under warranty weren't..so a car bought and after 3 months un-useable, with a £5k repair bill I cant afford.

To be specific, the mechatronic began to fail. Then, the small washer connecting the driveshafts bolts went through the gearbox casing...so I'm left with a goosed auto with a hole in the gearbox.

The clutch was changed not long before I bought it, and they kept having me ring that company, but they aren't anything to do with me!!!

I have all the paperwork from the warranty and from the sale of the car, and the garages diagnosis. A friend who is a solicitor has been through everything and agrees they didn't cover the items as promised, so I will go down this route now. Shocking.

Motor angel - waste of money, typical warranty company that at the sniff of an expensive claim, they teflon shoulder to the next person and run a mile.

27 septembre 2017
Avis spontané
Noté 5 sur 5 étoiles

Car Serviced

Excellent service from start to finish from motoreasy
First time using this company.
Very efficient, car collected and delivered back the same day I was also kept well informed by email and phone.
Amazing company made the whole process totally stress free!
I would highly recommend.

23 août 2017
Avis spontané
Noté 4 sur 5 étoiles

From my experience of dealing with many …

From my experience of dealing with many call centres - MOT Angel / Motor Easy have by far the best trained, capable and positive people I have spoken with. They understood my problem, acted upon it quickly, no fuss or constant telephone calls, got the fault on my car fixed within two days. really exceptional levels of service.

8 août 2017
Avis spontané
Noté 5 sur 5 étoiles

Very helpful so far

Raj was very helpful when he sold me the extended warranty and Dane, the nice South African was very helpful and efficient.

1 août 2017
Avis spontané
Noté 4 sur 5 étoiles

Professional service- recommended

Professional service, well organised, quick and hussle free. Adam from customer service I was dealing with over the phone was very friendly and helpful, patient enough to explain full process of repair to me (woman knowing nothing about cars). In general positive feeling with the service and with the company.

30 juin 2017
Avis spontané
Noté 5 sur 5 étoiles

Very professional

Very professional, personal experience! Top notch customer service. Will be recommending to everyone I know!

23 juin 2017
Avis spontané
Noté 5 sur 5 étoiles

Initial contact with Vanessa to arrange …

Initial contact with Vanessa to arrange the warranty. ... excellent.
Contact with Dane Walters regarding health check booking and contact afterwards pursuing documentation. .... excellent service again! !!!!!

16 juin 2017
Avis spontané
Noté 5 sur 5 étoiles

Easy to arrange repairs

Easy to arrange repairs, however, garage I was sent to was impossible to reach via public transport, luckily my step-dad was around to help.

15 juin 2017
Avis spontané
Noté 5 sur 5 étoiles

Dane was extremely personal and …

Dane was extremely personal and supportive during and following our discussion. He had followed up on my query and updated me with a quick turn around. I'm pleasantly surprised with the level of customer service received today as I was anticipating an ongoing battle. Thanks, Dane!

14 juin 2017
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus