Mr Fothergills Seeds Ltd Avis 

7 498
TrustScore 4 sur 5

4,2

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Noté 5 sur 5 étoiles

Great customer service. Fairly new Secateurs lost its spring. No idea what the product number was to order a new spring but a photo sent to Darlac Customer Services Team sorted that out. Was no... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Had an issue with a recently purchased Darlac hand tool. It was dealt with in a courteous and efficient manner. How refreshing to have great customer care - in an age where most companies have for... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had a 5 m extension pole for collecting apples and the pole locking mechanism was not always working properly. I made an inquiry trying to find the part number and not only was the part identified f... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Sunflower seeds did not work, asked for replacement pack, told some had been sent, after four weeks asked again, still no seeds, posted a public review - surprise surprise, replacement seeds sent. I... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Jardinerie
  2. Jardin
  3. Location de terrain
  4. Fournisseur de semences

Écrit par l'entreprise

At Mr Fothergill's our aim is to provide a product range for all your gardening needs from flower and vegetable seed to young plants, potatoes, onions, garlic, shallots, veg plants soft fruit and fruit trees. We are sure that from the amateur to the enthusiast there is something to meet your requirements. We genuinely care for our customers and insist that the quality of all our seeds and plants and level of customer service are of the highest standards. However we are only human and very occasionally things do go wrong, but please rest assured, we will always do our very best to put things right. Should you be dissatisfied for any reason, we will gladly send replacements or refund the purchase price upon request. (Our contact lines are currently open 8am-6pm weekdays, 9am-5pm weekends and bank holidays)

Mr Fothergill's Special Offers

Écrit par l'entreprise

Helping you to save money in your garden
Our latest special offers can be seen on our Offers Page on the website

Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

7 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,2

Tous les avis

(7 498)

1 653 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I received good healthy plants that are…

I received good healthy plants that are doing great

16 juillet 2026
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Réponse de Mr Fothergills Seeds Ltd

Good morning,
Thank you for taking the time to leave us feedback. Your comments have been passed on.
Kind Regards,
Customer Services

Noté 5 sur 5 étoiles

pleased with items and service

pleased with items and service, many christmas presents in hand!!!

15 juillet 2026
Logo de Mr Fothergills Seeds Ltd

Réponse de Mr Fothergills Seeds Ltd

Good Afternoon,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.

Noté 5 sur 5 étoiles

Had all that I needed and a reasonably…

Had all that I needed and a reasonably prompt service. I'll definitely Mr Fothergills Seeds again.

16 juillet 2026
Logo de Mr Fothergills Seeds Ltd

Réponse de Mr Fothergills Seeds Ltd

Good Afternoon,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.

Noté 2 sur 5 étoiles

No confirmation of delivery date

No confirmation of delivery date. Taking account of usual recommended planting seasons, Deliveries were late and poorly packed

16 juillet 2026
Logo de Mr Fothergills Seeds Ltd

Réponse de Mr Fothergills Seeds Ltd

Good Morning,
Thank you for taking the time to leave us a review. Please do reach out to the customer service team on cs@mr-fothergills.co.uk and they will be able to assist you.
We appreciate your feedback.
Kind Regards,
Customer Service.

Noté 5 sur 5 étoiles

I am very pleased with the pruner you…

I am very pleased with the pruner you sent me; it has already been very useful.

15 juillet 2026
Logo de Mr Fothergills Seeds Ltd

Réponse de Mr Fothergills Seeds Ltd

Good Afternoon,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.

Noté 5 sur 5 étoiles

Great leek plants

The plants that I ordered for our allotment arrived in time and perfect to plant out. Great company and the website is very easy to use.

16 juillet 2026
Logo de Mr Fothergills Seeds Ltd

Réponse de Mr Fothergills Seeds Ltd

Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.

Noté 1 sur 5 étoiles

I ordered my seeds on 12th July and…

I ordered my seeds on 12th July and they have not arrived as of 28th July. Very poor service, I could have gone to my local garden centre and saved time and money! I will think twice about using you again!

15 juillet 2026
Logo de Mr Fothergills Seeds Ltd

Réponse de Mr Fothergills Seeds Ltd

Good Morning,
Thank you for taking the time to leave us a review. Please do reach out to the customer service team on cs@mr-fothergills.co.uk and they will be able to assist you.
We appreciate your feedback.
Kind Regards,
Customer Service.

Noté 1 sur 5 étoiles

Pond clearing powder

The goods took far too long to come (16 days), that is a long time to wait for any delivery.
Up to now it is not working,my pond is still cloudy. It has been in for two weeks, the instructions suggest it could take up to three weeks. Looking at it it still has along way to go.

14 juillet 2026
Logo de Mr Fothergills Seeds Ltd

Réponse de Mr Fothergills Seeds Ltd

Good Morning,
Thank you for taking the time to leave us a review. Please do reach out to the customer service team on cs@mr-fothergills.co.uk and they will be able to assist you.
We appreciate your feedback.
Kind Regards,
Customer Service.

Noté 5 sur 5 étoiles

I was given a £25 voucher to spend

I was given a £25 voucher to spend; I chose lots of lovely seeds. When they came, there was an extra free packet too!

14 juillet 2026
Logo de Mr Fothergills Seeds Ltd

Réponse de Mr Fothergills Seeds Ltd

Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.

Noté 5 sur 5 étoiles

Brilliant service from Mr Fothergills.

Mr Fothergills Seeds Ltd provided me with excellent service and I am very grateful for their help. I have used one of their pruning shears in the garden for quite some time. Unfortunately the return spring on the shears somehow became detached and I lost it. I contacted Mr Fothergills to see if I could purchase a replacement spring for my shears. The company replied and said that unfortunately the spring was not available as a spare part. Instead Mr Fothergills offered to send me a completely new set of shears free of charge, which was very generous of them. I gratefully accepted their kind offer and within a few days I received a parcel in the post that contained a brand new set of pruning shears which I will be making extensive use of in my garden. My thanks again to Mr Fothergills Seeds Ltd for their excellent service and help.

15 juillet 2026
Logo de Mr Fothergills Seeds Ltd

Réponse de Mr Fothergills Seeds Ltd

Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.

Noté 5 sur 5 étoiles

Delivery was on time and in good…

Delivery was on time and in good condition

15 juillet 2026
Logo de Mr Fothergills Seeds Ltd

Réponse de Mr Fothergills Seeds Ltd

Good Afternoon,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.

Noté 2 sur 5 étoiles

Delivery poor

The seeds took weeks to reach me.

14 juillet 2026
Logo de Mr Fothergills Seeds Ltd

Réponse de Mr Fothergills Seeds Ltd

Good Afternoon,
Thank you for taking the time to leave us a review. We will use this to improve the service we offer.
We appreciate your feedback.
Kind Regards,
Customer Service.

Noté 5 sur 5 étoiles

Very helpful

Very helpful. Fast service. Problem solved.

15 juillet 2026
Logo de Mr Fothergills Seeds Ltd

Réponse de Mr Fothergills Seeds Ltd

Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.

Noté 4 sur 5 étoiles

The order was delivered quickly

I have been a customer of Fothergills since I moved into this property and started gardening,
The order was delivered quickly and the order was well packed so no damage.

11 août 2025
Logo de Mr Fothergills Seeds Ltd

Réponse de Mr Fothergills Seeds Ltd

Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.

Noté 4 sur 5 étoiles

Ur plants

Ur plants, plugs, grew brilliant but the beetroot seeds didn't grow why I've given 4 instead of 5

14 juillet 2026
Logo de Mr Fothergills Seeds Ltd

Réponse de Mr Fothergills Seeds Ltd

Good Morning,
Thank you for taking the time to leave us a review. Please do reach out to the customer service team on cs@mr-fothergills.co.uk and they will be able to assist you.
We appreciate your feedback.
Kind Regards,
Customer Service.

Noté 1 sur 5 étoiles

The first lot of replacement seeds had…

The first lot of replacement seeds had no better germination than the first packet. Lets hope to the new packet will prove better but I will have tobwait until next year to find out.

14 juillet 2026
Logo de Mr Fothergills Seeds Ltd

Réponse de Mr Fothergills Seeds Ltd

Good Morning,
Thank you for taking the time to leave us a review. Please do reach out to the customer service team on cs@mr-fothergills.co.uk and they will be able to assist you.
We appreciate your feedback.
Kind Regards,
Customer Service.

Noté 1 sur 5 étoiles

Seeds did not germinate.

Seeds did not germinate.

Contacted company under guarantee. It took 2 months for a response.

So far, both seeds and customer experience has been poor.

14 juillet 2026
Logo de Mr Fothergills Seeds Ltd

Réponse de Mr Fothergills Seeds Ltd

Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.

Noté 5 sur 5 étoiles

Ordered onion feed

Ordered onion feed, when I read about feeding the bulbs later in the year. I now have a good load of onions to harvest! Delivery was a bit slow, but not enough to be a problem.

14 juillet 2026
Logo de Mr Fothergills Seeds Ltd

Réponse de Mr Fothergills Seeds Ltd

Good Afternoon,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.

Noté 1 sur 5 étoiles

I thought I’d bought flowers but got fat hen

I bought two boxes of Nr Fothergill’s Wildflower seeds (endorsed by the RHS) and not a single wildflower came up. What came up is Chenopodium Album (fat hen) which is a contaminant of gardens. I pulled it all out and felt pretty miffed.

23 juillet 2026
Avis spontané
Logo de Mr Fothergills Seeds Ltd

Réponse de Mr Fothergills Seeds Ltd

Good Morning,
Thank you for taking the time to leave us a review. Please do reach out to the customer service team on cs@mr-fothergills.co.uk and they will be able to assist you.
We appreciate your feedback.
Kind Regards,
Customer Service.

Noté 1 sur 5 étoiles

Very Disappointing

I bought a packet of Mr. Fothergill’s Lollo Rosso variety seeds locally but on germinating I could tell that they were the wrong variety and were a flat leaf type lettuce. I emailed Mr. Fothergill’s customer services and they said they would replace them. They replaced them with another variety of flat leaved lettuce which was completely unacceptable to me. I spent money on a variety which I enjoy so there’s no point sending me a variety which I don’t like and will probably throw away. I appreciate that I bought them from a local shop but they had the ‘Mr. Fothergill’s’ name on them and they are responsible for what goes in the packet. Needless to say I won’t buy that brand again. Very disappointing.

27 juillet 2026
Avis spontané
Logo de Mr Fothergills Seeds Ltd

Réponse de Mr Fothergills Seeds Ltd

Hello,

Thank you for taking the time to leave us a review today, We will use this to improve the service that we offer.

Kind Regards, Customer Services.

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