My package was lost, but every member of the team who contacted me was incredibly kind and helpful! This was the first time I’ve ever had an issue with an order and actually felt that someone took r... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Поръчах си спортно облекло с доставка до адрес. Вместо това пратката ми беше доставено до офис на еконт в съвсем различен квартал. Писах на контактния център в сайта и в продължение на няколко дни ня... Voir plus
L'entreprise a répondu
Няма възможност за наложен платеж. Конкуренцията е с едни гърди напред ;) Автоматичните станции за приемане и предаване на пратки позволяват и такава опция. Това е мнението ми относно поръчката. След... Voir plus
L'entreprise a répondu
Love myprotein it always gives me perfect products for the best price for the quality that I can't find anywhere.Always sends me weekly and monthly deals that I'm so grateful for and I always take adv... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Coordonnées de contact
Meridian House, Gadbrook Park, Gadbrook Way, CW9 7RA, Cheshire, Royaume-Uni
- www.myprotein.bg
3,9
Bien
240 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Good prices!
14 mai 2026
Réponse de Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this kind of feedback from our loyal customers.
Your comments help us maintain and improve our services, and the team will be delighted to read your kind words.
If you have any questions or requests, please don’t hesitate to contact us — we will be happy to assist you.
Take care and have a wonderful day.
Kind regards,
Natalia
I was lied to by false marketing
I was lied to by false marketing. Your e-mail clearly stated that deals made until 10 am on 14.05.2026 above 90 and 120 eur will receive gifts. I made an order that qualifies and I won't receive them. Your support didn't help at all.
14 mai 2026
Réponse de Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
I feel I was scammed
I feel I was scammed. I had to get two free gift items, but somehow they disappeared while I was placing the order. The banner showing the promotion was still active, showing that for an order over 140euro I'll receive 3 pairs of socks plus an RPM jumping rope.My order was for 180 euro, and I got nothing, even more, some other products that I haven't added to my cart, popped up... Bumping the price to 306Euro!
14 mai 2026
Réponse de Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Leah
i like your products
14 mai 2026
Réponse de Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this kind of feedback from our loyal customers.
Your comments help us maintain and improve our services, and the team will be delighted to read your kind words.
If you have any questions or requests, please don’t hesitate to contact us — we will be happy to assist you.
Take care and have a wonderful day.
Kind regards,
Natalia
Réponse de Myprotein
Здравейте,
Благодарим Ви, че оставихте своя отзив!
Винаги е удоволствие да получаваме подобна обратна връзка от нашите лоялни клиенти.
Вашите коментари ни помагат да поддържаме и подобряваме нашите услуги, а екипът ще бъде много радостен да прочете Вашите мили думи.
Ако имате въпроси или запитвания, не се колебайте да се свържете с нас — с удоволствие ще Ви помогнем.
Пожелаваме Ви прекрасен ден!
С уважение,
Natalia
Réponse de Myprotein
Здравейте,
Благодарим Ви, че оставихте своя отзив!
Винаги е удоволствие да получаваме подобна обратна връзка от нашите лоялни клиенти.
Вашите коментари ни помагат да поддържаме и подобряваме нашите услуги, а екипът ще бъде много радостен да прочете Вашите мили думи.
Ако имате въпроси или запитвания, не се колебайте да се свържете с нас — с удоволствие ще Ви помогнем.
Пожелаваме Ви прекрасен ден!
С уважение,
Natalia
Réponse de Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Leah
Réponse de Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this kind of feedback from our loyal customers.
Your comments help us maintain and improve our services, and the team will be delighted to read your kind words.
If you have any questions or requests, please don’t hesitate to contact us — we will be happy to assist you.
Take care and have a wonderful day.
Kind regards,
Natalia
A happy client
My protein's products are of very good quality and there is a wide variety.
13 mai 2026
Réponse de Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this kind of feedback from our loyal customers.
Your comments help us maintain and improve our services, and the team will be delighted to read your kind words.
If you have any questions or requests, please don’t hesitate to contact us — we will be happy to assist you.
Take care and have a wonderful day.
Kind regards,
Natalia
Réponse de Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Банката ми блокира плащането към този…
Банката ми блокира плащането към този сайт, защото се опита да запамети картата ми "за следващи плащания" без мое позволение! Внимавайте, когато пазарувате оттук!
10 mai 2026
Réponse de Myprotein
Здравейте Деница Йотова,
Съжалявам да чуя, че този случай Ви е причинил неудобства.
Радвам се, че мога да разреша този проблем за Вас.
Моля, посочете номера на поръчката си или се свържете с нас чрез профила си, за да можем да разрешим проблема незабавно.
С уважение,
Екипът за обратна връзка
Asking the customer whether they want…
Asking the customer whether they want their card saved or not is preferable to automatically saving it.
4 mai 2026
Réponse de Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,Natalia
I love all of your products!
I love all of your products!
The protein granola is the most delicious of all i have tried!
4 mai 2026
Réponse de Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,Natalia
I ordered almond butter but instead of…
I ordered almond butter but instead of crunchy I ordered smooth one. I noticed that after payment so I quickly wrote to customer service to ask if smooth butter could be changed with crunchy. The feedback was that no cnanges could be made. If you could be more flexible that would be great.
23 avril 2026
Réponse de Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,Natalia
Found quickly what I needed and added…
Found quickly what I needed and added to cart. It is very convenient that we have in Bulgaria click and collect. Payed fast. The items are stored properly so I can find quick what I need
2 mai 2026
Réponse de Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,Natalia
I am fan of your clothes and your way…
I am fan of your clothes and your way of providing regular discount with promocodes. I dont like user experience with the website, especially with last steps of making order.
27 avril 2026
Réponse de Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards, Natalia
Super fast postage
Super fast postage, always a good offer on and the products are great.
8 avril 2026
Réponse de Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Réponse de Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Thats great!!!
26 avril 2026
Réponse de Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Always changing packages, discounts, flavors, sizes, etc.
Good products. Very confusing website. Always changing packages, discounts, flavors, sizes, etc.
25 avril 2026
Réponse de Myprotein
Hi,
Thank you for taking the time to leave a review.
We are sorry to hear of this issue and do want to get this resolved. Can you please respond to the message that has now been sent to you via your TrustPilot account?
We look forward to getting this resolved.
Kind Regards,
Leah
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