My package was lost, but every member of the team who contacted me was incredibly kind and helpful! This was the first time I’ve ever had an issue with an order and actually felt that someone took r... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
My package was lost, but every member of the team who contacted me was incredibly kind and helpful! This was the first time I’ve ever had an issue with an order and actually felt that someone took r... Voir plus
L'entreprise a répondu
Поръчах си спортно облекло с доставка до адрес. Вместо това пратката ми беше доставено до офис на еконт в съвсем различен квартал. Писах на контактния център в сайта и в продължение на няколко дни ня... Voir plus
L'entreprise a répondu
Няма възможност за наложен платеж. Конкуренцията е с едни гърди напред ;) Автоматичните станции за приемане и предаване на пратки позволяват и такава опция. Това е мнението ми относно поръчката. След... Voir plus
L'entreprise a répondu
Love myprotein it always gives me perfect products for the best price for the quality that I can't find anywhere.Always sends me weekly and monthly deals that I'm so grateful for and I always take adv... Voir plus
L'entreprise a répondu
Meridian House, Gadbrook Park, Gadbrook Way, CW9 7RA, Cheshire, Royaume-Uni
Demande des avis aux clients
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Поръчах си спортно облекло с доставка до адрес. Вместо това пратката ми беше доставено до офис на еконт в съвсем различен квартал. Писах на контактния център в сайта и в продължение на няколко дни нямах никакъв отговор от тяхна страна, трябваше да им пиша отново с по - ядосан тон, за да се свържат с мен, но в крайна сметка сама си взех пратката от куриерския офис.
Слагам 3 звезди, не 1, защото облеклото е хубаво. Сега поръчах отново и се надявам с доставката да няма проблеми.

Réponse de Myprotein
All the products are of best quality and they are always delivered in timely manner.

Réponse de Myprotein
My son loves crème caramel, but he is diabetic. When I discovered your sugar-free caramel topping, I tried it and it turned out fantastic. It wouldn't be bad to advertise the crème caramel for diabetics with this topping. Thank you for the perfect solution to my problem!

Réponse de Myprotein
I ordered on 21 Feb. The delivery date was for 26 Feb - 02 Mar. The order was dispatched on 07 Mar... The customer support was generic, unhelpful and impersonal!
P.S.
Well, let me answer to your replay then... That is NOT true! I believe that you are not lying though (so I won't add this to the title) - you just see a generic system status that the Customer Service Team "has resolved this case"... If you read the actual messages you'll see "generic, unhelpful and impersonal" support (at least for my case), hence there was absolutely no point for my messages besides receiving pasted generic customer support answer that is irrelevant for delayed deliveries...

Réponse de Myprotein
Много съм доволна от вниманието и разбирането, проявено от Senad, Monika и Monsef от екипа за обслужване на криенти на Myprotein. Пратката, която върнах беше изгубена по пътя, но въпреки това, екипът прояви разбиране и сумата бе възстановена.

Réponse de Myprotein
Огромни надценки на продуктите и скъпа доставка.

Réponse de Myprotein
Твърде дълъг период за доставка! Направих поръчка на 19.02.2026, а изписва че ще бъде доставена на 02.03.2026?!

Réponse de Myprotein
Here’s a polished version of your message:
Thank You Note:
I am truly grateful for this purchase. It has brought me great satisfaction, and I appreciate the quality and value it offers. Thank you!
You can also personalise it further depending on whether it’s for a seller, a store, or a friend who helped you.

Réponse de Myprotein
Can't go wrong with MP products.
All products that we have used with my wife are worth it.

Réponse de Myprotein
Good items slow shipping.
Also I’m choosing delivery to address it comes to courier office for personal pick up.

Réponse de Myprotein
I’ve been using products from Myprotein for about a year now, and overall I’m very satisfied with my experience. I regularly order Impact Whey Protein and creatine, and both products mix well and taste great (especially the chocolate flavors).
The website is easy to navigate, and there are frequent discounts and promo codes, which make the products very affordable compared to other brands. Delivery has generally been reliable, and the packaging is practical and secure.

Réponse de Myprotein
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