gave one star less in my review because I selected a free gift that you offered me. After I had filled in all my details as a guest, I was unable to proceed to the payment because apparently thi... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Jsem neuvěřitelně spokojená a určitě si z MyProtein ještě něco objednám! Na doporučení kamarádky jsem si oblečení objednala o číslo větší, než běžně nosím, a všechno mi krásně sedí. Kalhotky jsem na... Voir plus
L'entreprise a répondu
i wasnt able to sort products on the website from most expensive to least expensive. would have been helpful. other than that, love the rebrand.
L'entreprise a répondu
One item in my basket couldnt be shipped to my Address - it was a freebie - and it took alot of steps back to remove it. That was a hádáme, specially since it was a freebie
L'entreprise a répondu
3,9
Bien
357 avis
Demande des avis aux clients
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Réponse de Myprotein
Dobrý den
Děkujeme za vaši recenzi.
Vážíme si zpětné vazby od našich zákazníků a vždy ji využijeme ke zlepšení našich služeb.
Pokud vám můžeme s něčím pomoci, neváhejte nám dát vědět!
Mějte se hezky a přejeme hezký den.
S pozdravem,
Kayleigh
Quality of the clothing is amazing.
19 avril 2026
Réponse de Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Bezduvodne zrusili objednavku po dvou…
Bezduvodne zrusili objednavku po dvou dnech čekání na odeslani
17 avril 2026
Réponse de Myprotein
Dobrý den,
je mi líto, že vám tato záležitost způsobila nepříjemnosti.
Rád vám tento problém vyřeším. Uveďte prosím číslo objednávky nebo nás kontaktujte prostřednictvím svého účtu a my to ihned vyřešíme.
S pozdravem,
Myprotein
Réponse de Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Everything is perfect
18 avril 2026
Réponse de Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Kayleigh
My order was canceled without any…
My order was canceled without any explanation or reason from your side.
17 avril 2026
Réponse de Myprotein
Hello,
I’m sorry to hear about the frustration you’ve experienced with this matter.
I’m happy to help resolve the issue for you. Please provide your order number or contact us through your account so we can resolve this immediately.
Best regards, Myprotein.
Super obchod
17 avril 2026
Réponse de Myprotein
Dobrý deň,
Ďakujeme za vašu recenziu!
Vždy nás teší, keď dostaneme túto spätnú väzbu od našich vážených zákazníkov.
Vaša spätná väzba nám vždy pomáha udržiavať a zlepšovať naše služby a náš tím bude veľmi rád za vaše milé komentáre.
Ak máte akékoľvek otázky alebo nejasnosti, neváhajte nás kontaktovať a my vám radi pomôžeme.
Dajte nám pozor a prajeme vám krásny deň.
S pozdravom,
Kayleigh
nice buy and cheap prices
17 avril 2026
Réponse de Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Réponse de Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
great order i made
17 avril 2026
Réponse de Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Kayleigh
Réponse de Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Réponse de Myprotein
Dobrý den,
je mi líto, že vám tato záležitost způsobila nepříjemnosti.
Rád vám tento problém vyřeším. Uveďte prosím číslo objednávky nebo nás kontaktujte prostřednictvím svého účtu a my to ihned vyřešíme.
S pozdravem,
Myprotein
I had a very disappointing experience…
I had a very disappointing experience with Myprotein.
I was charged twice (€242 total) for my orders, even though I did not clearly authorize the second charge. After noticing this, I returned most of the items over a week ago and kept only a small item worth around 750 CZK. Despite this, I still have not received any refund.
What makes this worse is that my account was suddenly suspended, which means I cannot access my orders or properly contact customer support. This makes it extremely difficult to resolve the issue.
Customer service has been slow and unhelpful, and I am still waiting for my money back. For a company of this size, this level of service is unacceptable.
I would not recommend ordering from here unless they improve how they handle payments and customer support.
29 mars 2026
Réponse de Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Musela jsem jednou měnit dopravu (moje…
Musela jsem jednou měnit dopravu (moje chyba) jinak slevičky skvělí, ale neposlaly mi free shaker jako novému zákazníkovi
9 avril 2026
Réponse de Myprotein
Dobrý den,
děkujeme, že jste si našli čas na zanechání recenze – velmi si vážíme vašich komentářů.
Neustále se snažíme zlepšovat a zkvalitňovat váš nákupní zážitek, a bez vaší cenné zpětné vazby by to nebylo možné.
Neváhejte nás kontaktovat, pokud máte jakékoli další dotazy nebo požadavky – rádi vám pomůžeme.
S pozdravem,
Natalia
Réponse de Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards, Natalia
Mayby quality it’s not that good
Mayby quality it’s not that good, but everything else is great
8 avril 2026
Réponse de Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards, Natalia
nedostačující možnosti platby
Při tvoření objednávky je těžké objednávat oblečení ve stejných barvách a ve stejných kolekcích - když vyberete barvu podprsenky, nejsou ve stejné barvě legíny a opačně. Možná by bylo dobré mít možnost nakoupit i komplety (možná i za nižší cenu).
A pak mi velmi vadím, že není možnost platit jinak než platební kartou, např. pomocí QR kódu a nebo okamžitou platbou z bankovního účtu - to by bylo nanejvýš vhodné v 21.století - proč v dnešní době zadávat čísla a údaje z platebních karet ?!?
8 avril 2026
Réponse de Myprotein
Dobrý den,
děkujeme, že jste si našli čas na zanechání recenze – velmi si vážíme vašich komentářů.
Neustále se snažíme zlepšovat a zkvalitňovat váš nákupní zážitek, a bez vaší cenné zpětné vazby by to nebylo možné.
Neváhejte nás kontaktovat, pokud máte jakékoli další dotazy nebo požadavky – rádi vám pomůžeme.
S pozdravem, Natalia
Réponse de Myprotein
Dobrý den,
děkujeme, že jste si našli čas na zanechání recenze – velmi si vážíme vašich komentářů.
Neustále se snažíme zlepšovat a zkvalitňovat váš nákupní zážitek, a bez vaší cenné zpětné vazby by to nebylo možné.
Neváhejte nás kontaktovat, pokud máte jakékoli další dotazy nebo požadavky – rádi vám pomůžeme.
S pozdravem, Natalia
I am writing to express my extreme…
I am writing to express my extreme disappointment with your customer service. In my previous order, I purchased a complete set (bra, hoodie, and leggings), but the leggings were never delivered. Although they appeared to be in stock when I placed the order, I was later told they were out of stock with no prior notice.
I wanted to return the remaining items since the set was incomplete, but I don't see why I should pay for return shipping when the mistake was on your side. Your support team has been unhelpful, providing only generic responses without any real solution. Despite promising to get back to me, I have been waiting for a long time with no update.
Because I received no support, I was forced to order the leggings again now that they are back in stock just so I could finally use the set. This meant I had to pay for delivery a second time. I am requesting compensation for the additional shipping costs and the inconvenience caused.
8 avril 2026
Réponse de Myprotein
Hi Miri,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with the delivery charge on your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.
I look forward to getting this resolved.
Kind Regards,
Ben
My favourite influencer and the web is…
My favourite influencer and the web is very great situated.
8 avril 2026
Réponse de Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and enhance your shopping experience, and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards, Natalia
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