This stick is awesome, the colour is so vibrant and my kids have decided it looks like it has water in it and that that makes it really cool. Again, had compliments about it being a beautiful stick an... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Lovely stick. Opted for the light up version which is really cool! I get lots of compliments when out with my neowalk sticks. There was a delay in delivery so I was given a free strap which is a nic... Voir plus
Website easy to use Orders arrived quickly Products fantastic I recommend Neo Walk to everyone who asks.
I love my recent purchase however the end cap (rubber stopper) keeps on coming off and I if it wasn’t for others telling me it would off been lost and I could off damaged the stick. I did contact t... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Neo Walk is a bold, design-led brand redefining disability and showing the world what it truly means to walk with style, strength, and confidence. Founded by disabled creator Lyndsay Mitcheson, Neo Walk was born from a powerful desire to transform mobility aids into tools of empowerment and self-expression. After losing her leg to a catastrophic MRSA infection, Lyndsay faced the physical and emotional challenges of adjusting to a new body—along with a devastating loss of confidence. That struggle was only made harder by the limited, uninspiring options in the mobility aid industry. Unable to find a walking stick that reflected her personality or style, she set out to change the game... not just for herself, but for others too. Today Neo Walk creates striking, handcrafted acrylic walking sticks that help people embrace their mobility with pride. Built on the belief that mobility aids should be as unique and expressive as the people who use them, Neo Walk blends fashion with function, transforming walking sticks from purely practical items into powerful personal statements. Every stick is made in the UK with durability, comfort, and undeniable style in mind. They are now shipped worldwide, so no matter where you are, you can walk tall with Neo Walk. With a strong commitment to inclusivity, innovation, and representation, Neo Walk is changing the way the world sees disability.
Coordonnées de contact
York, Royaume-Uni
- info@neo-walk.com
- www.neo-walk.com
4,8
Excellent
544 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I just received my cane, Confidence to be more mobile
I just received my cane. I am so happy with it.Unlike the one I had this cane is light weight but sturdy. I am able to carry it without it feeling so heavy. As a MS patient that is key for me. FedEx delivered the box it was torn up and had a hole in it. It didn't have the rubber grip. I got in contact and they sent one out and it gets here today. I will be ordering another cane from them in the future. The only hitch and it wasn't their fault it is just a tad short that was my fault so I will be ordering an extender.
18 mai 2026
Avis spontané
I have bought several walking sticks…
I have bought several walking sticks from Neo Walk Sticks and love every single one of them. The quality is superb, they are all statement pieces. I’ve had MS for 35 years and if I have to use walking aids then I want them to look good and coordinate with my clothing. Their customer service is amazing and reply very quickly. I get so many compliments about how unique my sticks are. Love them!!
21 mai 2026
Avis spontané
So many compliments
I got my cane so quickly. I decided I didn’t like the pink tip with the clear cane and I ordered new tips and they also arrived very quickly.
I’m new to getting accustomed to using a cane regularly and I keep getting so many wonderful compliments on this one. Makes that transition easier
28 avril 2026
Best stick ever!
Easy to use website and very personalised service. Quick delivery and best stick I’ve ever had! Positive comments also.
27 avril 2026
Any little problems that arise are…
Any little problems that arise are quickly dealt with. I've always been very happy with the service I received. But most importantly I love my stick collection.
23 avril 2026
Delightful!
Beautiful! These are such high quality products. Everything is made with care and attention to detail. Receiving either canes or accessories is always so exciting 😃
27 avril 2026
I call these sticks my happy sticks…
I call these sticks my happy sticks because they make me so happy when I look at them, they are wonderfully comfortable to use and I get so many compliments from people when I’m out. I love them so much, there’s only one thing else I could say - can you please do a lime green twisty version, as that’s my favourite colour 😊
27 avril 2026
Very helpful and very quick service
Very helpful and very quick service.
I'd forgotten to say a colour on an item , so they emailed back direct to check , brilliant.
27 avril 2026
Its my 3rd time ive ordered and always…
Its my 3rd time ive ordered and always had a lovely experience
20 avril 2026
Thank you so much for this stunning…
Thank you so much for this stunning statement stick it makes me feel more myself. I thought people where staring at me using a mobility aid for the wrong reasons now I feel it’s for the right reasons
One thing I really would advise though is to definitely make sure you have thought through the size of your stick! Measuring in correct shoes and keeping in mind if you wear flat platform shoes if you measure to small then due to the refund policies there is not much you can do about it so before you make your purchase on impulse make sure you have kept this in mind that your stick is perfect for you before buying evrey inch and half a inch makes a difference
The website could definitely give clearer information on ferrule colours and in the building process (pictures of the colours) as the names don’t give you enough information
The website can also be slightly glitchy
But it’s all totally worth the effort when you receive your stick in the end
9 avril 2026
Great experience all around
Great service, quick delivery and gorgeous walking sticks that are guaranteed to get compliments.
15 avril 2026
Excellent customer even with being an…
Excellent customer even with being an international customer! I LOVE my light up cane, has given me back some autonomy, and I get to walk around like a Jedi!
10 avril 2026
I adore Neo Walk
I adore Neo Walk. I live my stick! This is my 4th one and they always deliver a high quality product.
I receive positive comments every time I venture out with all my sticks.
9 avril 2026
Fabulous cane at a great price and with…
Fabulous cane at a great price and with an Easter discount! Friendly efficient service as always.
13 avril 2026
Réponse de Neo Walk
Thank you so much, we're so glad you manage to get a lovely stick in the Easter sale! We hope you love it :D 💖
Excellent
It was fast efficient, easy to navigate the site, and it got her much faster than I expected.
The cane feels good quality, not heavy just nice and comfortable.
13 avril 2026
Réponse de Neo Walk
Thank you so much for your lovely review. We're so glad you love your new cane and that it got to you quickly 🥰
Love Neo Walk
Very prompt delivery. I love my Neo Walk sticks. I'm now the proud owner of 20 😲
13 avril 2026
Réponse de Neo Walk
Thank you so much... 20!!!! WOW thank you so much for all your support, you must have basically every colour 😍 It means the world to us that you love them so much. Thank you!!! 💖
My latest number is gorgeous such…
My latest number is gorgeous such glamour and style such quick service otder actioned Tuesday in my hands Froday. Wow!:plus excellent delivery company. Carefully handled though their network
9 avril 2026
Réponse de Neo Walk
Thank you so much for your amazing review. We're so glad you love your new stick and it arrived carefully and quickly 🥰
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.