This stick is awesome, the colour is so vibrant and my kids have decided it looks like it has water in it and that that makes it really cool. Again, had compliments about it being a beautiful stick an... Voir plus
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Lovely stick. Opted for the light up version which is really cool! I get lots of compliments when out with my neowalk sticks. There was a delay in delivery so I was given a free strap which is a nic... Voir plus
Website easy to use Orders arrived quickly Products fantastic I recommend Neo Walk to everyone who asks.
I love my recent purchase however the end cap (rubber stopper) keeps on coming off and I if it wasn’t for others telling me it would off been lost and I could off damaged the stick. I did contact t... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Neo Walk is a bold, design-led brand redefining disability and showing the world what it truly means to walk with style, strength, and confidence. Founded by disabled creator Lyndsay Mitcheson, Neo Walk was born from a powerful desire to transform mobility aids into tools of empowerment and self-expression. After losing her leg to a catastrophic MRSA infection, Lyndsay faced the physical and emotional challenges of adjusting to a new body—along with a devastating loss of confidence. That struggle was only made harder by the limited, uninspiring options in the mobility aid industry. Unable to find a walking stick that reflected her personality or style, she set out to change the game... not just for herself, but for others too. Today Neo Walk creates striking, handcrafted acrylic walking sticks that help people embrace their mobility with pride. Built on the belief that mobility aids should be as unique and expressive as the people who use them, Neo Walk blends fashion with function, transforming walking sticks from purely practical items into powerful personal statements. Every stick is made in the UK with durability, comfort, and undeniable style in mind. They are now shipped worldwide, so no matter where you are, you can walk tall with Neo Walk. With a strong commitment to inclusivity, innovation, and representation, Neo Walk is changing the way the world sees disability.
Coordonnées de contact
York, Royaume-Uni
- info@neo-walk.com
- www.neo-walk.com
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Love it
Love it. This is my 5th stick from Neo Walk. This one (Watermelon Rave) is definitely my loudest one yet, but it's a bit of fun. Made & dispatched really quickly as always. Who says disability has to be boring?! I get so many questions & compliments on my sticks I think I should become a brand ambassador! Stylish & I feel secure when using them. Thanks 🙏

Réponse de Neo Walk
Buying this has given me a new found confidence
Ordering my stick was the easiest and best decision I've made in a while! To order the web site is really easy to navigate. There are so many combinations on the "build your stick" option its garden to choose! My stick arrived so quickly. I love using my stick and its given a sense if confidence. Would absolutely recommend these sticks to anyone who needs one for what ever reason.

Réponse de Neo Walk
Look great but too small
I followed the measurements and theyre too small causing me to lean and extra pain. However they have kindly offered to replace.

Réponse de Neo Walk
Absolutely brilliant experience live…
Absolutely brilliant experience live the website it’s easy to navigate and clear pricing
I had 2 sticks made to measure and love them both cannot fault neo walk at all
I will definitely use again in the future as I want a few walking sticks to match what I’m wearing

Réponse de Neo Walk
Very pleased with my sticks
I got the Champagne Fizz as it was stick of the month and I got Rubber Ducky as it was on clearance and I really wanted a bright yellow one.
Both canes are nice quality and solid, beautifully made. Rubber Ducky is a lovely warm yellow, and I can see me using it.
My only gripe and it really isn't, is that I couldn't get a clear ferrule as they were out of stock: customer service were very kind.
No matter. I'll snag another soon.

Réponse de Neo Walk
I have purchased 5 canes from Neo Walk…
I have purchased 5 canes from Neo Walk and I love them all. They are high quality and definitely conversation starters.

Réponse de Neo Walk
Magic Wand.
Before, people would look at me with that 'poor girl, she’s poorly' face. Now, they’re literally breaking their necks to check out my stick—it’s incredible!
I’ve gone from wanting to hide because of my MS to walking like the street is my own personal runway. It’s a total game-changer!
The team is simply brilliant, 10/10 customer service that makes you feel like you truly matter. And for anyone doubting from Spain: it arrives perfectly with no hidden nasties. I want them in every single colour! If you want to stop being 'the one with the stick' and start being the one with the most style in the neighbourhood, Neo-Walk is the place. Thanks for giving me my power back!

Réponse de Neo Walk
This is my first walking stick
This is my first walking stick I didn't know where to start but you had answer to all my questions and and I'm very happy with my stick would of like more information on handles but that's just me I think I'll choose a different handle next time but there will definitely be a next time 🤩

Réponse de Neo Walk
Fab & fast :)
It arrived really quickly (much quicker than expected).
I’m delighted with my stick and an considering buying another :)

Réponse de Neo Walk
Lovey 2nd stick..
Lovey 2nd stick... It's brilliant absolutely love it such a quick service, packaging if wonderful, this company is recommended highly buy me.
Thank you again

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I love my stick so much
I love my stick so much, I've already bought a second one so I have a matching pair knowing I have two lets of leg surgery coming up this year!

Réponse de Neo Walk
Excellent responses as always
Excellent responses as always. Looking forward to purchasing my next cane!

Réponse de Neo Walk
I ordered my first walking stick from…
I ordered my first walking stick from here and it was the wrong size. I asked for a refund and I only got refunded for the stick and not shipping. Really disappointing.

Réponse de Neo Walk
8/10
Der Gehstock macht einen hochwertigen Eindruck und sieht sehr stylisch aus.
Ärgerlich ist nur, dass der Gummifuß zu locker ist und wackelt.

Réponse de Neo Walk
Simply Beautiful
From start to finish everything was perfect. Thank you.
I ABSOLUTELY adore my pink stick, I feel proud to use it whereas before I was embarrassed to use a stick.
I went to London last week, and random people was stopping me in the street & complimenting me on my stick & saying how pretty it is. Pink is very me.
I will be ordering again and starting a collection/accessories.
Highly recommend. Quick to deliver and simply beautiful.

Réponse de Neo Walk
Great product, just not for me.
I received my walking stick quickly, and the overall craftsmanship is nice. The cane feels solid and well made, and the wristlet is beautiful and well constructed. (honestly, love the wristlet!)
However, the design I received (mystery purchase) has a raised, ridged texture along the grip and shaft that makes it uncomfortable to hold for extended use with my medical conditions. Additionally, the ridged surface prevents the wrist strap from attaching securely, which limits functionality. I should have researched a little better I guess.
While the quality and shipping were great, the cane isn't something I will be able to use due to the aesthetic design.

Réponse de Neo Walk
Quick & Funky
Quick delivery, funky colour - Nebula - I love it and will probably soon become addicted to buying a stick for every outfit!

Réponse de Neo Walk
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