This stick is awesome, the colour is so vibrant and my kids have decided it looks like it has water in it and that that makes it really cool. Again, had compliments about it being a beautiful stick an... Voir plus
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Lovely stick. Opted for the light up version which is really cool! I get lots of compliments when out with my neowalk sticks. There was a delay in delivery so I was given a free strap which is a nic... Voir plus
Website easy to use Orders arrived quickly Products fantastic I recommend Neo Walk to everyone who asks.
I love my recent purchase however the end cap (rubber stopper) keeps on coming off and I if it wasn’t for others telling me it would off been lost and I could off damaged the stick. I did contact t... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Neo Walk is a bold, design-led brand redefining disability and showing the world what it truly means to walk with style, strength, and confidence. Founded by disabled creator Lyndsay Mitcheson, Neo Walk was born from a powerful desire to transform mobility aids into tools of empowerment and self-expression. After losing her leg to a catastrophic MRSA infection, Lyndsay faced the physical and emotional challenges of adjusting to a new body—along with a devastating loss of confidence. That struggle was only made harder by the limited, uninspiring options in the mobility aid industry. Unable to find a walking stick that reflected her personality or style, she set out to change the game... not just for herself, but for others too. Today Neo Walk creates striking, handcrafted acrylic walking sticks that help people embrace their mobility with pride. Built on the belief that mobility aids should be as unique and expressive as the people who use them, Neo Walk blends fashion with function, transforming walking sticks from purely practical items into powerful personal statements. Every stick is made in the UK with durability, comfort, and undeniable style in mind. They are now shipped worldwide, so no matter where you are, you can walk tall with Neo Walk. With a strong commitment to inclusivity, innovation, and representation, Neo Walk is changing the way the world sees disability.
Coordonnées de contact
York, Royaume-Uni
- info@neo-walk.com
- www.neo-walk.com
4,8
Excellent
544 avis
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Prompt delivery and (unique products)…
Prompt delivery aand (unique and very lovely products, manufactured to a very high standard) Excellent support too when I had a question.Highly recommended.
5 janvier 2026
Avis spontané
Réponse de Neo Walk
Thank you so much for your lovely review. We're so glad you love our products and appreciate the handmade aspect. We're so glad the team could help out with your question and we really hope you enjoy using our sticks 🥰
This was my first purchase from Neo Walk
This was my first buy from Neo Walk
They were very helpful and easy to deal with online.
When my cane arrived I was very pleased.
And will purchase another.
12 janvier 2026
Réponse de Neo Walk
Thank you so much! We're sp glad you found everything easy and our team have been helpful, we're also thrilled you love your new arrival 🥰
I have purchased 2 sticks from Neo…
I have purchased 2 sticks from Neo Walk. I love the unique designs and how customisable they are. Their customer service team were super helpful when I had an issue with the torch on my light up stick. They responded really quickly to my query and sent a replacement item straight away.
1 septembre 2025
Avis spontané
Réponse de Neo Walk
Thank you so much for your wonderful review. We really appreciate your support. We're so pleased to hear you love our designs and that the team were helpful with any questions you had! We hope you keep loving your new sticks 🥰
The cme purchased was just as pictured
The cme purchased was just as pictured. Very high quality and beautiful! The delivery was very timely.
I had a few questions(about conversion rates) and customer service was very prompt in answering back.
8 décembre 2025
Réponse de Neo Walk
Thank you so much for your lovely review. We're so glad you love your new stick and that the team were able to help you out with any questions. We hope you love getting out and about with your new gorgeous stick 🥰
Always 5 stars
Always 5 stars! Have had these for several years now. If I had a pound for every comment I’ve had, I’d be a millionaire by now!
8 janvier 2026
Réponse de Neo Walk
Thank you so much for this amazing review! It means the world to us🥰 We're so glad you love our sticks and that you're getting all the right attnetion 😍 Thank you again for your kind words and support ❤️
Feeling confident for the first time
Delivery was very speedy! I then had to contact customer service about something related to my order. They were polite and super helpful. Now everything is perfect :)
I used my new stick (Flora) out for the first time this week and I’ve had so many complements 😊 somebody even said they were saving up for a neo walk themselves so they were envious 🫶🏻
The support from the stick is great and I felt super confident with a stick for the first time 💚
8 janvier 2026
Réponse de Neo Walk
Thank you so much, we're so pleased you love your stick and that it arrived quickly and safely. We love Flora, so we're glad you do too 🥰 We're so glad that you're getting all the right attention and people are loving your stick. Thank you so much for supporting us and spreading the word, we really appreciate it. We hope you keep walking with confidence ❤️
Love my new stick!!!
Love my new stick!!!! Very classy. It is my second one and I'm already considering a third! A girl can't have too many sticks..... can she??? Thanks for a fabulous product and great service!
7 janvier 2026
Réponse de Neo Walk
Thank you so much for your lovely review, you're starting to get a collection!! 😍 Thank you so much support ❤️
Love the Variety
Love the product but very expensive especially postage but very quick to respond
7 janvier 2026
Réponse de Neo Walk
Thank you so much we're so glad you love our sticks! We are currently working on moving courier so hopefully will be able to reduce shipping costs soon ❤️
Excellent quality and service
Excellent quality and service. There was a problem with the shipping and Neowalk was great for communication, and they made sure a solution was found. Shipped to Canada.
12 janvier 2026
Avis spontané
Réponse de Neo Walk
Thank you so much for your lovely review, we're glad the team sorted out your issue quickly, we love hearing where in the world our sticks go 🥰
Voucher not delivered to intended…
Voucher not delivered to intended recipient as Xmas present as your system cocked up email address.
After complaint email sent to you stating AGAIN CLEARLY RECIPIENT EMAIL ADDRESS - voucher still sent incorrectly to ME instead! :(.
Hopeless/shambolic - would never use again.
I am expecting (another) apology and explanation how this could go wrong TWICE!
A T Brett
23 décembre 2025
Réponse de Neo Walk
We are so sorry to hear there was difficulty with recieving your voucher. I can see the team have come back and have tried to re send the voucher on the 30th, I can't see another email from you saying that it still had not worked so I am terribly sorry that this has happened. If you could please send us an email to let us know if you recieved it and that it has still gone to your email by mistake and the team will help with this. We will also be looking into what went wrong on the website as it should all be automated. So sorry again for this frustration and dissapointment we really don't expect this.
Quick service, amazing product.
I was surprised at how quickly I received my cane and the quality has been incredible!
18 décembre 2025
Réponse de Neo Walk
Thank you so much! We're so pleased it arrived quickly and that you love it 🥰
Neo-Walk changed my life.
The Nebula is absolutely beautiful and it arrived quickly. The measurements were spot on and it's lovely and comfortable to walk with.
I also own the Moulin Rouge, which is equally as stunning.
I had put off walking with a stick for far longer than I should have because of feeling so self-conscious, but Neo-Walk and their fantastic collection has made me feel much more confident and I see my stick as an accessory now, rather than something to feel embarrassed about!
16 décembre 2025
Réponse de Neo Walk
Thank you so much, we're so glad the made to measure was spot on and that you love Nebula (it's one of our favourites!) It means the world to us to hear that our collections have helped you walk with the confidence you deserve 💖
I love my new stick
I love my new stick. It is as awesome as I always thought it would be. And the customer service is amazing. My original ferrule was loose, and they sent me a replacement the next day even though it was days before Christmas. Can’t say enough about how great the experience has been.
19 décembre 2025
Réponse de Neo Walk
Thank you so much, we're so glad you love your new stick and that the team have been lovely and helpful, especially when you had an issue with your ferrule. Thank you so much for your support 💖
Neo walk sticks
Excellent service
super fast delivery and fabulous website for designing your specific walking stick with so many options ~
I highly recommend this company 🖤
Neo walk uk deliver worldwide too.
19 décembre 2025
Réponse de Neo Walk
Thank you so much for your lovely review! It means so much to us that your love our sticks and you've been pleased with your experience. Thank you so much for choosing us 🥰
Fantastic customer service
Fantastic customer service, I had a slight problem with the torch for my cane after a quick email I received a new one the next day, I’ve had great fun showing off my fabulous cane can’t wait to buy more 😊
18 décembre 2025
Réponse de Neo Walk
Thank you so much for your lovely review! We're so glad to hear the team sorted out your faulty torch and most importantly that you love using your new cane 🥰
The walking stick is both beautiful and…
The walking stick is both beautiful and sturdy!
12 décembre 2025
Réponse de Neo Walk
Thank you so much, we're so glad you love your new stick 💖
Absolutely brilliant from start to…
Absolutely brilliant from start to finish very easy to order and arrived on time for my wife Christmas will definitely be ordering again thank you 😁
9 décembre 2025
Réponse de Neo Walk
Thank you for your amazing review, we're so glad you found the process easy and most importantly that your wife loved her Christmas present 🥰
Love neo walk sticks and the latest…
Love neo walk sticks and the latest addition to my collection is no different, had some issues working out how to do my exemption but quick chat with customer service and all sorted!
100% recommend
9 décembre 2025
Réponse de Neo Walk
Thank you so much, we love to hear you have a collection, we bet it looks amazing! We're also glad the team were able to quickly sort out the issue with the VAT exemption 💖
Funky design!
I ordered two different sticks so I could chose between them for different outfits. Both are gorgeous and distinctive!
9 décembre 2025
Réponse de Neo Walk
Thank you so much, we know it's a tough choice deciding but we hope you love both! 🥰
Absolutely stunning walking stick
Absolutely stunning walking stick. Have had so many compliments on it
9 décembre 2025
Réponse de Neo Walk
Thank you so much, we're so glad you love it and it is getting all the right attention 🥰
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