Great agency with an excellent team. The staff are professional, supportive, and always willing to help. The clients are lovely to work with, and Newcross is one of the most organised companies I’ve c... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I'd like to give a big shout out to the young man on the A&E reception called Dean. He was absolutely fantastic. He was polite, professional and kept my brother and I regularly updated to my Mum's... Voir plus
I have been working with Newcross Healthcare for almost four years now, and I can honestly say that my experience has been amazing. The management is very supportive, professional and approach... Voir plus
L'entreprise a répondu
I live in a high widely populated area with loads of nursing homes. Newcross only offered me a few shifts then nothing for a year. They said they’d help and look into it but never did. What a huge was... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Newcross Healthcare provides compassionate, professional healthcare staff to care homes, hospitals, and communities nationwide — 24/7
Coordonnées de contact
48 Chancery Lane, WC2A 1JF, London, Royaume-Uni
- www.newcrosshealthcare.com
4,1
Bien
382 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 60 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
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The support team is very supportive
The support team is very supportive
5 septembre 2025
Avis spontané
Réponse de Newcross Healthcare
Thank you for taking time to leave us a review :)
Lack integrity
Lack integrity, high decrimination, bias and abuse of staff. Would not recommend them for anyone.
5 août 2025
Avis spontané
Réponse de Newcross Healthcare
Thanks for taking time to review us!
Réponse de Newcross Healthcare
Thank you so much!
The support is very professional and…
The support is very professional and helpful
4 juillet 2025
Avis spontané
Réponse de Newcross Healthcare
That's great to hear - thanks for your review
Réponse de Newcross Healthcare
Thanks for taking time to review us!
No work available …
Took weeks to join and become compliant. No shifts available once joined even with a 100 mile radius. Told at interview lots of work available. Wasted my time with training and the 1 hour orientation teams call!
23 juin 2025
Avis spontané
I never started to work
I hade an interview with this company that it was successful ,then they asked me to complete e learnings,to pay PVG ,to give them all info required,and of course I did it,it's still 3 months that I'm waiting to start to work with them but nothing is happening,I also got in touch with support online but they are not resolving my issue, absolutely disappointing,I completed everything required and I paid the PVG on my own....what a waste of time and money...very disappointed 😞
12 juin 2025
Avis spontané
I left Newcross Healthcare in 2022…
I left Newcross Healthcare in 2022 after a handful of shifts and am still awaiting my P45. HMRC still identify NH as my additional job and despite speaking with them again this week (call handler excellent and emailed payroll whilst I was on the phone) I am still waiting. No communication or follow up from payroll How long does it take to email a P45???
6 juin 2025
Avis spontané
Very happy with the response
Very happy with the response, Informative and polite.
2 juin 2025
Avis spontané
Réponse de Newcross Healthcare
Thank you!
Newcross Healthcare Plymouth
In the spirit of transparency, i can genuinely say that Newcross Healthcare Plymouth would benefit from having an in-house quality monitoring officer to guarantee your clients' care is delivered in the way they wish.
From
"The Plymouth Care Whisperer"
8 mai 2025
Avis spontané
The service was really helpful
The service was really helpful, they attended to all queries properly and provided the necessary support.
14 mai 2025
Avis spontané
Réponse de Newcross Healthcare
That's great to hear, thanks!
I had a good time communicating with…
I had a good time communicating with the AI powered response as it was able to meticulously get the right details concerning my issues and proferred advice and support on how to best resolve my account inactivity issues.
9 mai 2025
Avis spontané
Réponse de Newcross Healthcare
We're really pleased Anoa got you the answers you needed!
Réponse de Newcross Healthcare
Great!
Good response
Although it wasn't the news I was experiencing, the response was timely and polite. Thank you Richard
6 mai 2025
Avis spontané
Réponse de Newcross Healthcare
Thanks for letting us know :)
Needed urgent support which I…
Needed urgent support which I unexpectedly got because of time. Felt so much supported 😃
6 avril 2025
Avis spontané
Réponse de Newcross Healthcare
We're really pleased you were happy with our service :)
I had absolutely no idea how the…
I had absolutely no idea how the Newcross Healthcare app works and Richard from the support team was able to answer all my questions professionally. I was happy with the quick response.
28 mars 2025
Avis spontané
Réponse de Newcross Healthcare
Thank you for your positive review! We're glad to hear that Richard was able to assist you with the HFGo App and answer all your questions. We strive to provide excellent customer service to ensure that our staff members have a positive experience with our services.
The way Molly directed and helped me…
The way Molly directed and helped me with my issue made everything seem easy and always doable ,Thank you for a good and proper guidance
26 mars 2025
Avis spontané
Réponse de Newcross Healthcare
Thank you for your review! We're thrilled to hear that Molly provided you with excellent guidance and assistance, making everything seem easy and doable.
We appreciate your kind words. Our team members, like Molly, are dedicated to providing the best possible customer service.
Réponse de Newcross Healthcare
Thank you for your positive review! We're glad to hear that you found the team very helpful.
We value the importance of being helpful and aim to go above and beyond. Whether it's answering questions, addressing concerns, or providing guidance, we are here to support you every step of the way.
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