The vehicle was collected by Erwin. Brilliant service. Polite and courteous. Erwin kept me updated and called me when he was on his way both times. Excellent employee. Very helpful and explained the p... Voir plus
Établissement
Changer d'établissementUnit 15 Bakers Court, Paycocke Road, SS14 3EH Basildon, Essex, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Alex delivered my courtesy car with no problems, was very polite and ran through any damages already on the car for my awareness.
L'entreprise a répondu
Driver Jason came to pick up my hire car today, answered all my questions and put my mind at ease, great customer service
L'entreprise a répondu
Alex was very patient and understanding when we had to move vehicles around blocking the hire car especially in the pouring rain. I can totally recommend Alex for his professional customer service
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
With over 50,000 vehicles and 50 branches nationwide, Northgate has grown to become the UK's largest B2B light commercial vehicle rental provider. Our mission is to give businesses the reliable vans they need with minimum fuss. This is backed up by a high-quality maintenance programme and 24/7 breakdown cover on all our vehicles, as well as our investment in our own state of the art workshops. Call us today on 0330 042 0790 for more information or visit our website www.northgatevehiclehire.co.uk
Northgate Vehicle Hire
Écrit par l'entreprise
- Whether you need one or 1000+ business vans, our hire options and fleet management services can be tailored to your needs.
- We can do more than just providing the vehicles your business needs. Our growing range of fleet management services can help you reduce costs, improve operating efficiencies, and meet your legal and duty of care obligations. Existing customers can hire more than just vans from Northgate with HGVs, minibuses, cars, 4x4s and luxury cars available at very competitive prices.
Coordonnées de contact
Unit 15 Bakers Court, Paycocke Road, SS14 3EH, Basildon, Essex, Royaume-Uni
- 01268 952823
4,9
Excellent
78 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 96 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Sadly some bright spark decided to…
Sadly some bright spark decided to reverse into my van so my insurance company arranged a hire vehicle with Northgate.
The van was delivered by Daniel who is a real credit to the company as he was extremely politevand friendly and was assisted by a collegue named Alex.
Im very impressed by the vehicle and the service .
1 mai 2026
Avis spontané
Réponse de Northgate Vehicle Hire - Basildon
Hi there, thank you for your fantastic review!
We’re really pleased to hear you had another great experience and that everything was on time and delivered with friendly service. Spencer and Graham will be delighted to receive a special mention—I’ll be sure to pass your kind words on to them.
Thanks again for your continued support.
Take care,
Imogen
Great service
Daniel was great! He dropped off the car, was friendly and informative. Thank you!
18 avril 2026
Avis spontané
Réponse de Northgate Vehicle Hire - Basildon
Hi there, thank you for your kind review!
We’re really glad to hear Daniel made a great impression—being friendly and informative is exactly what we aim for. We’ll be sure to pass on your thanks to him.
If you need anything else, we’re always here to help!
Take care,
Imogen
Daniel dropped my hire car to me very…
Daniel dropped my hire car to me very promptly. He was polite and friendly. He also collected it with the same friendly manor.
17 avril 2026
Avis spontané
Réponse de Northgate Vehicle Hire - Basildon
Hi Shelly, thank you for your kind feedback!
We're delighted to hear that Daniel provided such a prompt, polite, and friendly service both when delivering and collecting your hire vehicle.
We’ll be sure to pass your comments on to him—it will be great for him to know his efforts made a positive impression. We really appreciate you taking the time to share your experience!
Take care,
Imogen
Réponse de Northgate Vehicle Hire - Basildon
Hi Nikki, thank you for your great feedback!
We’re so pleased to hear Alex did a great job with your delivery. We’ll be sure to pass your comments on to him – he’ll really appreciate it!
Thanks again for taking the time to leave a review.
Take care,
Imogen
Alex was very polite when delivering a…
Alex was very polite when delivering a can to us, can’t recommend more !
4 mars 2026
Avis spontané
Réponse de Northgate Vehicle Hire - Basildon
Hi Sarah, thank you for the lovely review!
We’re so pleased to hear that Alex was polite and made such a great impression when delivering your van. We’ll be sure to pass your recommendation on to him – it’ll mean a lot!
Thanks again for taking the time to share your experience, we really appreciate it.
Take care,
Imogen
Daniel was very efficient ,great…
Daniel was very efficient ,great service and polite .
3 mars 2026
Avis spontané
Réponse de Northgate Vehicle Hire - Basildon
Hi Charlie, thank you for your lovely feedback!
We’re so pleased to hear that Daniel provided efficient, polite service and made your experience a great one. We’ll be sure to pass your kind words on to him — it will mean a lot.
Thanks again for taking the time to leave a review. We really appreciate it!
Take care,
Imogen
Quick to help out at such short notice
Quick to help out at such short notice
25 février 2026
Avis spontané
Réponse de Northgate Vehicle Hire - Basildon
Hi Kevin, thank you for your kind review!
We’re really pleased we could help you out at short notice. We know how important it is to have things sorted quickly, so it’s great to hear we were able to step in when you needed us.
We truly appreciate your feedback and hope to assist you again in the future!
Take care,
Imogen
Réponse de Northgate Vehicle Hire - Basildon
Hi Mihai, thank you for your lovely feedback! 😊
We’re so pleased to hear that Daniel provided such excellent service. Your kind words will definitely be shared with him — he’ll really appreciate it! 🚚✨
We’re grateful you took the time to let us know about your experience. See you again soon!
Take care,
Emma
Delivery driver Daniel very…
Delivery driver Daniel very professional explains everything fully
24 février 2026
Avis spontané
Réponse de Northgate Vehicle Hire - Basildon
Thank you for your kind feedback, James!
We’re delighted to hear that Daniel provided such a professional service and took the time to explain everything clearly. It’s always great to know our drivers are making the experience smooth and stress-free. 🚚✨
We’ll be sure to pass your comments on to Daniel — thanks again for sharing your experience!
Take care,
Emma
Very good service
They delivered and collected the car on time and were pleasant to deal with.
17 février 2026
Avis spontané
Réponse de Northgate Vehicle Hire - Basildon
Hello Chris, thank you for taking the time to leave a review.
We’re really pleased to know everything ran smoothly with the delivery and collection, and that you found the team easy and professional to deal with. That’s exactly the standard of service we aim to provide.
We appreciate your feedback and look forward to supporting you again in the future.
Take care,
Emma
Réponse de Northgate Vehicle Hire - Basildon
Hi Raymond, thank you for the 10/10 rating — that’s fantastic to hear!
We’re so pleased you had such a positive experience. Feedback like this really motivates the whole team to keep delivering the high standard of service we pride ourselves on.
We truly appreciate your support and look forward to helping you again in the future!
Take care,
Imogen
Alex come dropped car off good service …
Alex come dropped car off good service thank you very much
16 février 2026
Avis spontané
Réponse de Northgate Vehicle Hire - Basildon
Hi Gary, thank you very much for your lovely feedback!
We’re so pleased to hear that Alex provided good service when dropping the car off. We’ll be sure to pass your thanks on to him — it will be greatly appreciated.
Thanks again for taking the time to leave a review, and we’re here whenever you need us! 🚗
Take care,
Imogen
Daniel delivered car in right time and…
Daniel delivered car in right time and in good condition. Thanks to Northgate Basildon.
11 février 2026
Avis spontané
Réponse de Northgate Vehicle Hire - Basildon
Hi there, thank you for taking the time to leave us a review!
We’re so pleased to hear that Daniel delivered your car on time and that it arrived in great condition. We’ll make sure your thanks are passed on to him and the team at Northgate Basildon — they’ll really appreciate it.
We look forward to supporting you again in the future! 😊
Take care,
Imogen
The driver Daniel was great at…
The driver Daniel was great at explaining everything.
6 février 2026
Avis spontané
Réponse de Northgate Vehicle Hire - Basildon
Hi, thank you for your feedback!
We’re really glad to hear Daniel took the time to explain everything clearly — we’ll be sure to pass this on to him!
Thank you for choosing Northgate!
Take care,
Emma
Best services provided by Daniel...good…
Best services provided by Daniel...good company ..good services
29 janvier 2026
Avis spontané
Réponse de Northgate Vehicle Hire - Basildon
Hi Nicolae, thank you for your kind review!
We’re delighted to hear you received the best service from Daniel, and we’ll be sure to pass on your compliments to him.
We really appreciate your feedback and look forward to supporting you again in the future!
Take care,
Imogen
Top Tier Service
Jay and Sue were so incredibly helpful. The mechanics were swift and professional
29 janvier 2026
Avis spontané
Réponse de Northgate Vehicle Hire - Basildon
Hi Paris, thank you for taking the time to share your experience!
We’re delighted to hear that Jay and Sue were so incredibly helpful, and that our mechanics provided swift and professional service. We’ll be sure to pass on your kind feedback to the whole team.
Thanks again for choosing us – we really appreciate it! 😊
Take care,
Imogen
Réponse de Northgate Vehicle Hire - Basildon
Hi Lee, thank you for your kind words! 😊
We’re delighted to hear Daniel delivered great service once again — we’ll be sure to pass on the praise.
We really appreciate your continued support!
Take care,
Imogen
Great service
Great service. Andy the mechanic was very time efficient and everyone in the office was helpful.
26 janvier 2026
Avis spontané
Réponse de Northgate Vehicle Hire - Basildon
Hi George, thank you for your great feedback! 😊
We’re pleased to hear that Andy was so time-efficient and that the rest of the team were helpful too.
We really appreciate you taking the time to share your experience and look forward to seeing you again!
Take care,
Imogen
Great experience at basildon
Great experience at basildon. Sue caden and Johan were very helpful. Highly recommend 👌
26 janvier 2026
Avis spontané
Réponse de Northgate Vehicle Hire - Basildon
Hi Lee, thank you so much for the lovely review! 😊
We’re thrilled to hear you had a great experience at our Basildon branch. Sue, Caden, and Johan will be delighted to know their help made a difference.
Thanks for the recommendation — we really appreciate it and hope to see you again soon! 👌
Take care,
Imogen
Great service from the technician…
Great service from the technician Andrew :)
12 novembre 2025
Avis spontané
Réponse de Northgate Vehicle Hire - Basildon
Hi Craig, thank you so much for your lovely review!
We’re delighted to hear you had a great experience and that Andrew provided excellent service 😊. We’ll be sure to pass your kind words on to him — feedback like this really makes our day!
Thanks again for taking the time to share your experience, and we hope to see you again soon.
Take care,
Imogen
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.