I come here regularly, and when I recently had a problem with my van, the team had it completely sorted the issue within the hour. A huge thank you to Kaylee and Chloe for such quick, helpful, and pl... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementWhitehall Industrial Estate, Ashfield Way, LS12 5JB Leeds, West Yorkshire, GB
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Lisez les avis des autres
I had a problem with my car . I walked in this morning without a booking i got seen to straight away . They where very quick . Staff was very polite. I was dealing with Mark. Who explained problems... Voir plus
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Went to Northgate to take van in for various warning lights and AD blue problems. Staff on main reception desk so friendly 👍 they organised for a technician to have a look(Claudiu) turned up very... Voir plus
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All staff was friendly and helpful, tea & coffee & biscuits on offer whilst you wait, would definitely recommend fabulous service 😀
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À propos de l'entreprise
Informations provenant de diverses sources externes
With over 50,000 vehicles and 50 branches nationwide, Northgate has grown to become the UK's largest B2B light commercial vehicle rental provider. Our mission is to give businesses the reliable vans they need with minimum fuss. This is backed up by a high-quality maintenance programme and 24/7 breakdown cover on all our vehicles, as well as our investment in our own state of the art workshops. Call us today on 0330 042 0790 for more information or visit our website www.northgatevehiclehire.co.uk
Northgate Vehicle Hire
Écrit par l'entreprise
- Whether you need one or 1000+ business vans, our hire options and fleet management services can be tailored to your needs.
- We can do more than just providing the vehicles your business needs. Our growing range of fleet management services can help you reduce costs, improve operating efficiencies, and meet your legal and duty of care obligations. Existing customers can hire more than just vans from Northgate with HGVs, minibuses, cars, 4x4s and luxury cars available at very competitive prices.
Coordonnées de contact
Whitehall Industrial Estate, Ashfield Way, LS12 5JB, Leeds, West Yorkshire, Royaume-Uni
- 0113 255 0441
4,9
Excellent
139 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 96 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Fantastic service, fantastic staff and a hot chocolate to die for die for
That’s what you call customer service. Sometime a work place can be a stressful place! Not at Northgate, Hot Chocolate, biscuits and service with a smile. Fantastic staff very helpful out issues sorted in minuets.
10 octobre 2025
Avis spontané
Réponse de Northgate Vehicle Hire - Leeds
Hi Daniel, Thanks so much for your fantastic feedback!
We’re delighted to hear that our team—and maybe even the hot chocolate and biscuits—helped make your experience stress-free and enjoyable.
We’re proud of our staff for delivering great service with a smile and sorting things quickly for you.
Looking forward to helping you again soon!
Take care,
Imogen
We have been working with Northgate for…
We have been working with Northgate for a long time, and over the past couple of years, I’ve found working directly with Kayleigh Cross to be a much smoother experience. Nothing is ever too much trouble for her—she is always helpful, organised, and works hard to ensure the process runs as smoothly as possible.
While we do encounter occasional hiccups, Kayleigh does her best to resolve them within the limits of what Northgate allows. Her support has definitely made a positive difference.
6 octobre 2025
Avis spontané
Réponse de Northgate Vehicle Hire - Leeds
Hi Joe-ann, thank you for your continued partnership with Northgate and for sharing your experience with Kayleigh Cross.
We’re delighted to hear that working with Kayleigh has made things smoother for you. She truly is dedicated to providing the best support possible and it’s great to know her efforts have made a positive difference.
We appreciate your understanding regarding the occasional hiccups and will continue striving to improve wherever we can.
Thanks again for your feedback and ongoing support!
Take care,
Imogen
Réponse de Northgate Vehicle Hire - Leeds
Hi Alan, thank you for your kind words!
We’re glad to hear you continue to enjoy our great service and find our staff polite. Your feedback means a lot to us!
Looking forward to assisting you again soon.
Take care,
Imogen
Kayleigh Cross contacted me regarding…
Kayleigh Cross contacted me regarding an annual major service on a vehicle, Kayleigh was very professional and most helpful, she also sent me an email with a reminder of the service time and date,
which made the booking and confirmation easy and stress free
8 octobre 2025
Avis spontané
Réponse de Northgate Vehicle Hire - Leeds
Hi Mark, thank you for your wonderful feedback!
We’re delighted to hear that Kayleigh Cross was professional, helpful, and made the booking process easy and stress-free with her timely reminders. She’ll be happy to know her efforts made a positive difference.
We appreciate you taking the time to share your experience and look forward to assisting you again soon!
Take care,
Imogen
Kayleigh cross at the Leeds branch is…
Kayleigh cross at the Leeds branch is very helpful and booked my service in at my availability. Nothing was too much for her , I’m very impressed with her customer service.
Jake
8 octobre 2025
Avis spontané
Réponse de Northgate Vehicle Hire - Leeds
Hi there, thank you so much for your kind words!
We’re thrilled to hear that Kayleigh at our Leeds branch was so helpful and flexible with your service booking. She’ll be really pleased to know you were impressed with her customer service.
We appreciate you taking the time to share your experience and look forward to helping you again soon!
Take care,
Imogen
Great customer service
Brought a van in for a routine service was met with a very friendly welcome from Kaylee, Bev and julie who offered great advice and service and made a very comfortable environment during the wait
8 octobre 2025
Avis spontané
Réponse de Northgate Vehicle Hire - Leeds
Hi Matthew, thank you for your lovely feedback!
We’re so glad Kaylee, Bev, and Julie made you feel welcome and comfortable during your van’s routine service. Providing great advice and creating a positive environment is really important to us, and your kind words mean a lot.
We appreciate you taking the time to share your experience and look forward to seeing you again soon!
Take care,
Imogen
Good service
7 octobre 2025
Avis spontané
Réponse de Northgate Vehicle Hire - Leeds
Hi Lee, thank you so much for taking the time to leave us a review!
We're really glad to hear you were happy with the service. If there's ever anything more we can do for you, please don't hesitate to reach out.
Looking forward to serving you again in the future!
Take care,
Imogen
Happy smiling faces as always from the…
Happy smiling faces as always from the staff behind the desk / courteous and professional/ tea/coffee/biscuits while u wait ✋️
7 octobre 2025
Avis spontané
Réponse de Northgate Vehicle Hire - Leeds
Hi Garry, thank you for the wonderful review!
We’re so happy to hear that our team’s smiles, courtesy, and hospitality made your visit enjoyable. Tea, coffee, and biscuits are our little way of making you feel at home while you wait.
We look forward to welcoming you back soon!
Take care,
Imogen
Excellent customer service
Excellent customer service, Bev was really helpful in sorting out a replacement vehicle. Very professional.
6 octobre 2025
Avis spontané
Réponse de Northgate Vehicle Hire - Leeds
Hi Johnathan, thank you for your kind words!
We’re so pleased to hear that Bev provided excellent and professional service in sorting out your replacement vehicle. We’ll be sure to pass on your compliments to her!
Thanks again for choosing us, and we hope to assist you again soon.
Take care,
Imogen
Always a pleasure to visit Leeds
The staff in Leeds are always friendly service was quick. Special thanks to the 3 ladies out front Bev Kaylee and Julie. Always do helpful and nothing is too much for them thank you.
3 octobre 2025
Avis spontané
Réponse de Northgate Vehicle Hire - Leeds
Hi John, thank you so much for your wonderful feedback!
We’re delighted to hear that Bev, Kaylee, and Julie have consistently provided friendly and helpful service. We’ll be sure to pass on your special thanks to them — it means a lot!
Thanks again for choosing us, and we look forward to welcoming you back to Leeds soon.
Take care,
Imogen
I’ve had a great experience at north…
I’ve had a great experience at north gate Leeds . They’ve but much effort in to making your wait easier such as Change the waiting room around so it’s not like a doctors . Also hot drinks biscuits a tv and little things like magazines and word search quizzes and much more .
Also you can have a laugh with the front desk . Even tho there busy still give you time .
I would recommend them.
3 octobre 2025
Avis spontané
Réponse de Northgate Vehicle Hire - Leeds
Hi Danny, thank you so much for taking the time to leave such a thoughtful review!
We’re really glad to hear you had a great experience at Northgate Leeds. It’s important to us that our customers feel comfortable while they wait, so it’s great to know the little touches – like the refreshments, magazines, and quizzes – made a difference.
We’ll also pass on your kind words to the front desk team – they’ll be happy to know their friendliness and effort didn’t go unnoticed, even on busy days!
Thanks again for the recommendation – we really appreciate it and look forward to seeing you again in the future.
Imogen
What a fantastic service from Julie two…
What a fantastic service from Julie two vans supplied no hassle all to spec required n I hassle brilliant!
3 octobre 2025
Avis spontané
Réponse de Northgate Vehicle Hire - Leeds
Hi Michael, thanks so much for the fantastic review!
We're so pleased to hear Julie took great care of you — she’ll be thrilled with the shoutout! Two vans, no hassle, all to spec... that’s exactly the service we aim to deliver, and we’re glad we hit the mark.
Looking forward to helping you again in the future!
Take care,
Imogen
Kayleigh from Leeds depot was easy to…
Kayleigh from Leeds depot was easy to deal with and fitted one of our vans in for a same day fix. We had a limited window to get the issue sorted and her help proved invaluable .
This isn't the first time she has gone above and beyond , nothing is too much trouble . ⭐️⭐️⭐️⭐️⭐️
10 septembre 2025
Avis spontané
Réponse de Northgate Vehicle Hire - Leeds
Hi Keith, thank you so much for your wonderful feedback!
We’re thrilled to hear that Kayleigh was able to help you with a same-day fix and that her support made such a difference. It’s fantastic to know she continues to go above and beyond to assist you—she truly is a star! We’ll be sure to pass on your kind words to her and the Leeds depot team.
Thanks again for your continued trust in Northgate!
Take care,
Imogen
Kayleigh Cross is absolute asset to the…
Kayleigh Cross is absolute asset to the Team. She is very efficient, professional. Nothing is a hassle and Kayleigh's attitude is so amazing. Highly recommend!
8 septembre 2025
Avis spontané
Réponse de Northgate Vehicle Hire - Leeds
Hi Dominika, thank you so much for your wonderful feedback!
We couldn’t agree more — Kayleigh is truly an asset to our team. It’s fantastic to hear that her efficiency, professionalism, and positive attitude made such a great impression.
We really appreciate your recommendation and look forward to continuing to provide you with excellent service.
Take care,
Imogen
Bev & Kaylee were absolutely amazing to…
Bev & Kaylee were absolutely amazing to deal with, really polite and cheerful. I would highly recommend this branch to everyone I know.
15 août 2025
Avis spontané
Réponse de Northgate Vehicle Hire - Leeds
Hi, thank you so much for your wonderful feedback!
Bev and Kaylee will be thrilled to hear your kind words — they always strive to be polite and cheerful, and it’s great to know it made a difference.
We really appreciate your recommendation and look forward to welcoming you back to our branch soon!
Take care,
Imogen
Excellent service we will use you again
Excellent service we will use you again
13 août 2025
Avis spontané
Réponse de Northgate Vehicle Hire - Leeds
Hi Tony, thank you so much for your positive feedback!
We’re thrilled to hear you had an excellent experience and look forward to assisting you again soon.
Take care,
Imogen
Réponse de Northgate Vehicle Hire - Leeds
Hello, thanks for the great shout out!
We’re glad you like the vans — we think they’re pretty cool too! Looking forward to helping you out again soon.
Take care,
Imogen
Excellent service
Excellent service , the lady behind the counter deals with us efficiently every time
15 août 2025
Avis spontané
Réponse de Northgate Vehicle Hire - Leeds
Hi there, thank you for your kind words!
We’re delighted to hear that our team member consistently provides you with efficient and excellent service.
We’ll be sure to pass on your compliments to her!
Take care,
Imogen
Réponse de Northgate Vehicle Hire - Leeds
Hi Jim, thanks so much for the great feedback!
We’re really glad to hear you had a good experience and we look forward to helping you again in the future.
All the best,
Imogen
Bev and kaylelee at the Leeds…
Bev and kaylelee at the Leeds department were really helpfull and made my experience easy and straightforward
14 août 2025
Avis spontané
Réponse de Northgate Vehicle Hire - Leeds
Hi Danny, thank you for your kind words!
We’re delighted to hear that Bev and Kaylee at our Leeds department made your experience easy and straightforward. We’ll be sure to share your feedback with them—they’ll be thrilled!
Thanks again for choosing Northgate, and we look forward to helping you again soon.
Take care,
Imogen
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