Northgate Vehicle Hire - Leeds Avis 

143
•
TrustScore 5 sur 5

4,9

Whitehall Industrial Estate, Ashfield Way, LS12 5JB Leeds, West Yorkshire, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Fantastic service yet again. Ive used this company ( Leeds branch) several times now and cannot fault the service. From booking the van, picking up the vehicle, dropping the van off, all faultlessly... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Hired a van short term and short notice from the Leeds branch. Very easy process that was explained in detail. Super friendly people, van was in pristine condition. Would definitely recommend them and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

i was at the branch today, and was served by kaylee who was very helpful, i was also helped by Steve who got me back on the road, many thanks to them.

L'entreprise a répondu

Noté 5 sur 5 étoiles

The experience at Northgate Leeds is always seamless and incredibly efficient. They always go out of their way to make me feel welcome when I need to visit and it's genuinely really nice to see them.... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Agence de location de fourgonnettes

Informations provenant de diverses sources externes

With over 50,000 vehicles and 50 branches nationwide, Northgate has grown to become the UK's largest B2B light commercial vehicle rental provider. Our mission is to give businesses the reliable vans they need with minimum fuss. This is backed up by a high-quality maintenance programme and 24/7 breakdown cover on all our vehicles, as well as our investment in our own state of the art workshops. Call us today on 0330 042 0790 for more information or visit our website www.northgatevehiclehire.co.uk

Northgate Vehicle Hire

Écrit par l'entreprise

Whether you need one or 1000+ business vans, our hire options and fleet management services can be tailored to your needs.
We can do more than just providing the vehicles your business needs. Our growing range of fleet management services can help you reduce costs, improve operating efficiencies, and meet your legal and duty of care obligations. Existing customers can hire more than just vans from Northgate with HGVs, minibuses, cars, 4x4s and luxury cars available at very competitive prices.

Coordonnées de contact

  • Whitehall Industrial Estate, Ashfield Way, LS12 5JB, Leeds, West Yorkshire, Royaume-Uni

  • 0113 255 0441

4,9

Excellent

TrustScore 5 sur 5

143 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 96 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,9

Tous les avis

(143)

1 417 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

cool vans very nice

cool vans very nice

15 août 2025
Avis spontané
Logo de Northgate Vehicle Hire - Leeds

Réponse de Northgate Vehicle Hire - Leeds

Hello, thanks for the great shout out!

We’re glad you like the vans — we think they’re pretty cool too! Looking forward to helping you out again soon.

Take care,
Imogen

Noté 5 sur 5 étoiles

Excellent service

Excellent service , the lady behind the counter deals with us efficiently every time

15 août 2025
Avis spontané
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Réponse de Northgate Vehicle Hire - Leeds

Hi there, thank you for your kind words!

We’re delighted to hear that our team member consistently provides you with efficient and excellent service.

We’ll be sure to pass on your compliments to her!

Take care,
Imogen

Noté 5 sur 5 étoiles

Great service

Great service, will use again

14 août 2025
Avis spontané
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Réponse de Northgate Vehicle Hire - Leeds

Hi Jim, thanks so much for the great feedback!

We’re really glad to hear you had a good experience and we look forward to helping you again in the future.

All the best,
Imogen

Noté 5 sur 5 étoiles

Bev and kaylelee at the Leeds…

Bev and kaylelee at the Leeds department were really helpfull and made my experience easy and straightforward

14 août 2025
Avis spontané
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Réponse de Northgate Vehicle Hire - Leeds

Hi Danny, thank you for your kind words!

We’re delighted to hear that Bev and Kaylee at our Leeds department made your experience easy and straightforward. We’ll be sure to share your feedback with them—they’ll be thrilled!

Thanks again for choosing Northgate, and we look forward to helping you again soon.

Take care,
Imogen

Noté 5 sur 5 étoiles

The staff were great very helpful…

The staff were great very helpful especially Bev and kaylee on front desk great customer service.

14 août 2025
Avis spontané
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Réponse de Northgate Vehicle Hire - Leeds

Hi Mark, thank you so much for your lovely feedback!

We’re thrilled to hear that Bev and Kaylee provided you with great customer service and were so helpful during your visit.

We’ll be sure to pass on your kind words to them!

Take care,
Imogen

Noté 5 sur 5 étoiles

Excellent service

Excellent service, super fast and easy, clean and well kept van! 👍

11 août 2025
Avis spontané
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Réponse de Northgate Vehicle Hire - Leeds

Hi Muaawiyah, thank you for the awesome review!

We’re delighted to hear you found the service fast and easy, and that you liked the cleanliness of the van. Your thumbs-up means a lot to us! 👍

Looking forward to serving you again soon!

Take care,
Imogen

Noté 5 sur 5 étoiles

Got recovered from the motorway with a…

Got recovered from the motorway with a puncture. Was taken to the leeds depot and a new tyre was fitted. The whole process took less than 2 hours. Big thanks to sas and everyone working there in leeds

29 juillet 2025
Avis spontané
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Réponse de Northgate Vehicle Hire - Leeds

Hi Ross, thank you so much for sharing your experience!

We’re really glad we could get you back on the road quickly and that our team at the Leeds depot took great care of you. We’ll be sure to pass your thanks on to SAS and everyone involved.

If you ever need us again, we’re here to help!

Take care,
Imogen

Noté 5 sur 5 étoiles

Excellent service

We had a vehicle exchange at the Leeds depot and Julie was a fantastic help, even took the time to clean the new vehicle herself during the swap over due to staff shortages, I was lucky to have such a helpful person. I was very satisfied with the service provide.

4 juillet 2025
Avis spontané
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Réponse de Northgate Vehicle Hire - Leeds

Hi there, thank you so much for your kind words!

We’re thrilled to hear that Julie made such a great impression during your vehicle exchange at our Leeds depot. It’s that kind of dedication—especially going the extra mile to clean the vehicle herself—that really shows her commitment to great service.

We’re lucky to have her on the team, and we’re glad you felt the same. Your satisfaction means a lot to us, and we’re always here if you need anything in the future.

Take care,
Imogen

Noté 5 sur 5 étoiles

All round good

8 juillet 2025
Avis spontané
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Réponse de Northgate Vehicle Hire - Leeds

Hi Gage, thanks for the great feedback!

We’re really pleased to hear everything was all-round good. Always here if you need us again!

Take care,
Imogen

Noté 5 sur 5 étoiles

Sas did a great job on getting my van…

Sas did a great job on getting my van back to me in very short time which meant I could carry on with my work as needed van back on road.

30 juin 2025
Avis spontané
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Réponse de Northgate Vehicle Hire - Leeds

Hi Louie, thank you for your wonderful feedback!

We’re pleased to hear that Sas was able to get your van back to you quickly so you could continue with your work without delay.

We appreciate your support and look forward to helping you again whenever you need us.

Take care,
Imogen

Noté 5 sur 5 étoiles

Great work thanks

Great work thanks

20 juin 2025
Avis spontané
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Réponse de Northgate Vehicle Hire - Leeds

Thank you for your kind words! We're delighted to hear that you had a wonderful experience at our Leeds depot. Providing excellent customer service is a top priority for us, and we appreciate your acknowledgment of our efforts. Thank you for choosing Northgate.

Take Care,
Emma

Noté 5 sur 5 étoiles

Sas serviced my truck

Sas serviced my truck, very professional and quick. Staff in reception were very friendly and offered my coffee and snacks!!!

18 juin 2025
Avis spontané
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Réponse de Northgate Vehicle Hire - Leeds

Hi Stephen, we’re glad to hear Sas provided professional and quick service on your truck. It’s also fantastic that our reception team made you feel welcome with coffee and snacks — that’s exactly the kind of experience we aim to provide.
Thanks for choosing Northgate!

Take care,
Emma

Noté 5 sur 5 étoiles

Very great job

Very great job, i use this company for long time,good for my business and Claudiu it is a great and fast worker

16 avril 2025
Avis spontané
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Réponse de Northgate Vehicle Hire - Leeds

Thank you for your kind words and continued loyalty — it means a lot to us!

We're so pleased to hear that our service supports your business and that Claudiu has made such a positive impression with his great and speedy work.

We'll be sure to pass on your feedback to him!

Thank you for choosing Northgate.

Take Care,

Beth

Noté 5 sur 5 étoiles

Start to finish excellent service 👍😉

Went to Northgate to take van in for various warning lights and AD blue problems.
Staff on main reception desk so friendly 👍 they organised for a technician to have a look(Claudiu) turned up very friendly,very cheerful and sorted van out👍(various warning lights,AD blue).
Excellent service from start to finish

9 avril 2025
Avis spontané
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Réponse de Northgate Vehicle Hire - Leeds

Thank you for your kind words!

We're so glad to hear you had a smooth and positive experience with us. It's great that our reception team made you feel welcome and that Claudiu was able to quickly sort the issues with your van. We'll be sure to pass your feedback along to the team – they'll really appreciate it!

Thanks again for taking the time to share your experience.

Take Care,

Beth

Noté 5 sur 5 étoiles

Mark @ Paction Ltd

A speedy turn around on providing my new van, above and beyond my expectations. Thank you

11 février 2025
Avis spontané
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Réponse de Northgate Vehicle Hire - Leeds

Thank you for your wonderful feedback!

We're thrilled to hear that we exceeded your expectations and provided a quick turnaround on your new van.

We truly appreciate your support and look forward to welcoming you back again in the future.

Enjoy your new van!

Take Care,

Beth

Noté 5 sur 5 étoiles

Northgate Vehicle Hire - Customer experiance

When I take one of our many hire vehicles into Northgate Leeds you are always welcomed, even having tea coffee or hot chocolate whilst you wait. I have been dealing with Kayleigh Cross quite a lot and she has gone above and beyond trying to resolve an issue for me. Thank You Kayleigh

27 janvier 2025
Avis spontané
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Réponse de Northgate Vehicle Hire - Leeds

Thank you for your wonderful feedback!

We're so pleased to hear that you always feel welcomed at Northgate Leeds and appreciate the little touches like tea, coffee, and hot chocolate while you wait.

It's also fantastic to hear that Kayleigh has gone above and beyond to assist you. We’ll be sure to pass on your kind words to her—she’ll be delighted to know her efforts are appreciated!

We are truly grateful your support and look forward to welcoming you back again.

Thank you for choosing Northgate.

Take Care,

Beth

Noté 5 sur 5 étoiles

Encouraging to receive proactive phone call.

Update on vehicles under repair received unprompted, from Danny.

22 janvier 2025
Avis spontané
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Réponse de Northgate Vehicle Hire - Leeds

Thank you for your feedback, Peter!

We're glad to hear that Danny provided you with an update on your vehicles without having to ask.

Proactive communication is something we strive for, and it's great to know Danny delivered on that.

We really appreciate your comments and look forward to welcoming you back in the future.

Take Care,

Beth

Noté 5 sur 5 étoiles

Northgate Leeds

The ladies on the front Julie and Kayleigh are very helpful sorted out a swap vehicle quickly. Chatty and polite. Cups of coffee on hand and even a biscuit or 2. A pleasure to visit and a credit to your company

2 décembre 2024
Avis spontané
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Réponse de Northgate Vehicle Hire - Leeds

Thank you for your lovely feedback, Neil!

We’re thrilled to hear that Julie and Kayleigh provided such excellent service.

It’s great to know they were helpful, efficient, and made your visit enjoyable—coffee and biscuits are always a nice touch! 🎅

They truly are a credit to our Northgate team, and we’ll be sure to share your kind words with them.

We look forward to welcoming you back in the future.

Take Care,

Beth Kell

Noté 5 sur 5 étoiles

Danny and Kayleigh at the Leeds branch…

Danny and Kayleigh at the Leeds branch has bend backwards for us always on the ball and always willing to assist top assets for youre company

21 novembre 2024
Avis spontané
Logo de Northgate Vehicle Hire - Leeds

Réponse de Northgate Vehicle Hire - Leeds

Thank you so much for taking the time to share your experience about the Leeds branch.

We truly appreciate your kind words and are delighted to know that Danny and Kayleigh demonstrated professionalism and made a positive impact on your overall experience.

At Northgate, we strive to provide exceptional service, and feedback like yours helps us recognise our team members who go above and beyond.

We're grateful to have such a fantastic team and are pleased that they could assist you effectively.

Thank you for choosing Northgate.

Take Care,

Beth Kell

Noté 5 sur 5 étoiles

Very helpful staff in office no messing…

Very helpful staff in office no messing get straight to the point

4 novembre 2024
Avis spontané
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Réponse de Northgate Vehicle Hire - Leeds

Tauseeb, that's wonderful to hear!

I'm so glad to hear you had a positive experience with the hire desk at the Leeds branch and the customer service met with your expectations.

We really appreciate you taking the time to leave us feedback.

Take Care,

Beth Kell

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