Great service from a friendly team of individuals, special mention to Jo who has kept me up to date with all work carried out. And great fast turnaround from workshop team would highly recommend
L'entreprise a répondu
Établissement
Changer d'établissementNorflex House Sheffield Airport Business Park, Europa Link, S9 1XU Sheffield, South Yorkshire, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Been dealing with Sheffield for a number of years now, all the team both Rental and Workshop are excellent, but especially Emily. Nothings to much trouble, and always finds a solution to a problem no... Voir plus
L'entreprise a répondu
What great experience went into my local Northgate to book my hire van in to have slow puncture repair. Reception team and Jordan the engineer arranged for the repair to be done straight away.... Voir plus
L'entreprise a répondu
Was quick and simple to drop off the hired van. We even got given some free coffees while the van was checked over. Jo on reception was especially friendly and helpful when we arrived
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
With over 50,000 vehicles and 50 branches nationwide, Northgate has grown to become the UK's largest B2B light commercial vehicle rental provider. Our mission is to give businesses the reliable vans they need with minimum fuss. This is backed up by a high-quality maintenance programme and 24/7 breakdown cover on all our vehicles, as well as our investment in our own state of the art workshops. Call us today on 0330 042 0790 for more information or visit our website www.northgatevehiclehire.co.uk
Northgate Vehicle Hire
Écrit par l'entreprise
- Whether you need one or 1000+ business vans, our hire options and fleet management services can be tailored to your needs.
- We can do more than just providing the vehicles your business needs. Our growing range of fleet management services can help you reduce costs, improve operating efficiencies, and meet your legal and duty of care obligations. Existing customers can hire more than just vans from Northgate with HGVs, minibuses, cars, 4x4s and luxury cars available at very competitive prices.
Coordonnées de contact
Norflex House Sheffield Airport Business Park, Europa Link, S9 1XU, Sheffield, South Yorkshire, Royaume-Uni
- 0114 243 5888
4,9
Excellent
358 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 96 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Used northgate for a long while and…
Used northgate for a long while and there service is flawless and staff are very polite and helpful
Highly recommend hire company to use
23 juillet 2026
Avis spontané
Réponse de Northgate Vehicle Hire - Sheffield
Hello George, thank you for your fantastic 5-star review!
We're thrilled to hear you've had such a positive experience with us over the years 😊 It's great to know that you've consistently received excellent service and found our team polite, helpful and professional.
Your recommendation means a lot to us, and we're grateful for your continued trust and support. 👏
We look forward to assisting you for many more years to come!
Take care,
Emma
Martin dealt with me while I took my…
Martin dealt with me while I took my vehicle for MOT and he was very professional and friendly. Would give him a 5 stars for the service and fridliness.
16 juillet 2026
Avis spontané
Réponse de Northgate Vehicle Hire - Sheffield
Hi Billy, thank you for taking the time to leave us such a lovely review!
We're so pleased to hear that Martin provided you with professional and friendly service during your MOT. Your kind words and 5-star rating mean a great deal, and we'll be sure to pass your feedback on to Martin.
We really appreciate your support and look forward to welcoming you back in the future!
Take care,
Imogen
Staff
Was greeted by MK who dropped replacement vehicle off for me, he was very thorough and polite and explained everything to me before leaving great service with a smile
17 juillet 2026
Avis spontané
Réponse de Northgate Vehicle Hire - Sheffield
Hi June, thank you so much for your wonderful review!
We're delighted to hear that MK made such a positive impression. It's great to know he was thorough, polite, and took the time to explain everything before leaving. We'll be sure to pass your kind words on to him—they'll mean a lot.
Thank you for choosing us, and we look forward to helping you again in the future!
Take care,
Imogen
Quickly sorted me out with a…
Quickly sorted me out with a replacement vehicle, with chevrons and beacons
17 juillet 2026
Avis spontané
Réponse de Northgate Vehicle Hire - Sheffield
Hi Joe, thank you for your great review!
We're delighted to hear that our team was able to get you into a replacement vehicle with the required chevrons and beacons quickly, helping to minimise any disruption. Providing a fast and efficient service is what we aim for, so it's fantastic to know we delivered.
We really appreciate your feedback and look forward to helping you again whenever you need us.
Take care,
Imogen
Brilliant service by Jo at reception…
Brilliant service by Jo at reception went above and beyond to help out thank you
15 juillet 2026
Avis spontané
Réponse de Northgate Vehicle Hire - Sheffield
Hi Michael, thank you so much for your fantastic 5-star review!
We're delighted to hear that Jo provided such brilliant service anwent above and beyond to help. We'll be sure to pass on your kind words—she'll be thrilled to know her efforts made such a positive difference.
Thank you for taking the time to share your experience. We really appreciate your feedback and look forward to welcoming you again in the future!
Take care,
Imogen
Very good customer service
Very accommodating when i missed my previous appointment. Was served by Martin at the front desk, very lovely gentleman.
My repair was very quick.
14 juillet 2026
Avis spontané
Réponse de Northgate Vehicle Hire - Sheffield
Hi Alys, thank you so much for your kind review!
We're delighted to hear that we could accommodate you after you missed your previous appointment.
We'll be sure to pass your lovely comments on to Martin—he'll be pleased to know he made such a positive impression. It's also great to hear that your repair was completed quickly.
We really appreciate your feedback and look forward to welcoming you again in the future!
Take care,
Imogen
Réponse de Northgate Vehicle Hire - Sheffield
Hi Connor, thank you for your great review!
We’re delighted to hear that you received very good service from our team.
Your feedback is greatly appreciated, and we look forward to assisting you again in the future.
Thank you for choosing Northgate!
Take care,
Imogen
The staff are friendly and have looked…
The staff are friendly and have looked after me while waiting for my van to be serviced.
26 juin 2026
Avis spontané
Réponse de Northgate Vehicle Hire - Sheffield
Hi Dan, thank you for your lovely review!
We’re delighted to hear that our team made you feel welcome and looked after you while your van was being serviced.
Providing a friendly and comfortable experience for our customers is something we take great pride in, so it’s wonderful to know this was reflected in your visit.
Thank you for taking the time to share your feedback, and we look forward to assisting you again in the future!
Take care,
Imogen
Always a great experience at Sheffield…
Always a great experience at Sheffield Emma was on the ball as always thanks Sheffield
26 juin 2026
Avis spontané
Réponse de Northgate Vehicle Hire - Sheffield
Hi Tony, thank you for your fantastic review!
We’re delighted to hear that you always have a great experience at our Sheffield branch.
It’s wonderful to know that Emma was on the ball as always and helped make your visit another positive one. We’ll be sure to pass your kind feedback on to her and the rest of the Sheffield team.
Thank you for your continued support, and we look forward to welcoming you again soon!
Take care,
Imogen
Northgate Sheffield (Positive ++++)
Dropped into Northgate Sheffield without a booking and was served by Jo, Jo quickly had Jordan (Vehicle Tech) take a look at my issue within a couple of minutes.
No complaints, always well looked after here, staff are friendly and can’t do enough to help.
18 juin 2026
Avis spontané
Réponse de Northgate Vehicle Hire - Sheffield
Hi Jonathan, Thank you for your great review! We're delighted to hear that your visit to our Sheffield branch was such a positive experience.
It's fantastic that Jo was able to quickly arrange for Jordan to look at your issue and get you seen within minutes. We’re also really pleased to know you consistently feel well looked after by the team and that they’re friendly, helpful, and always ready to get things sorted promptly.
We truly appreciate you taking the time to share your feedback and look forward to seeing you again in the future!
Take care,
Imogen
Jo at the Sheffield Branch was really…
Jo at the Sheffield Branch was really helpful, smooth process and great service
18 juin 2026
Avis spontané
Réponse de Northgate Vehicle Hire - Sheffield
Hi Tom, thank you for your wonderful review!
We're delighted to hear that Jo at our Sheffield branch was so helpful and that you experienced a smooth process from start to finish.
Providing great service and making things as easy as possible for our customers is exactly what we strive for, so it's fantastic to know this was reflected in your experience.
We'll be sure to pass on your kind feedback to Jo. Thank you for taking the time to share your review, and we look forward to assisting you again in the future!
Take care,
Imogen
Very friendly staff
Very friendly staff
Reliable I will be using them again
Thank you Martin
2 juin 2026
Avis spontané
Réponse de Northgate Vehicle Hire - Sheffield
Thank you so much for your lovely review, Edward!
It’s great to hear that you found our team friendly and dependable — that’s exactly the experience we aim to provide. We really appreciate your feedback and look forward to supporting you again in the future. 🌟👏
Thanks again for taking the time to share your thoughts!
Take care,
Emma
Great friendly polite staff reception…
Great friendly polite staff reception clean 👌 Martin was very professional.
3 juin 2026
Avis spontané
Réponse de Northgate Vehicle Hire - Sheffield
Hi Nick, thank you for your lovely review!
We're delighted to hear that you found our team friendly, polite, and welcoming, and that the reception area met your expectations. It's especially great to know that Martin provided a professional service and made a positive impression. We'll be sure to pass on your kind feedback to him.
Thanks again for taking the time to share your experience!
Take care,
Imogen
Came over to northgate to get my rear camara fixed
Came over to northgate to get my rear camera fixed. I was seen and served by martin on the desk who was polite and helpfull. Martin offered me a hot drink straight away and then take my details for the vehical. Smooth, reliable and freindly.
27 mai 2026
Avis spontané
Réponse de Northgate Vehicle Hire - Sheffield
Hi Paul, thank you, Paul, for your fantastic review!
We’re delighted to hear that Martin looked after you so well while getting your rear camera fixed. It’s great to know he made you feel welcome and provided polite, helpful service throughout your visit. We’ll be sure to pass your kind words on to him.
We really appreciate your feedback and are pleased you found the experience smooth, reliable, and friendly!
Take care,
Imogen
The sheffield team was polite and…
The sheffield team was polite and helpful and organise my replacement vehicle quickly
27 mai 2026
Avis spontané
Réponse de Northgate Vehicle Hire - Sheffield
Hi Paul, thank you for your kind review!
We’re so pleased to hear that the Sheffield team were polite, helpful, and able to organise your replacement vehicle quickly.
We really appreciate your feedback and are glad we could get everything sorted smoothly for you!
Take care,
Imogen
Very welcoming in gave me professional…
Very welcoming in gave me professional service for returning the hire vehicle friendly personnel with all aspects of customer service.
Jo and martin helped out lots.
7 mai 2026
Avis spontané
Réponse de Northgate Vehicle Hire - Sheffield
Hi there, thank you for your kind review!
We’re so pleased to hear you felt welcomed and received professional service when returning your hire vehicle. Jo and Martin will be thrilled to know they made your experience a positive one with their friendly and helpful approach.
We really appreciate your feedback and hope to see you again in the future!
Take care,
Imogen
Martin & Jo are amazing at their job…
Martin & Jo are amazing at their job also very friendly every time I visit with my work van
16 avril 2026
Avis spontané
Réponse de Northgate Vehicle Hire - Sheffield
Hi Lisa, thanks so much for the great review!
We're really pleased to hear that Martin & Jo have made such a positive impression. They’ll be delighted to know their friendly service and hard work are appreciated.
We always look forward to seeing you and your work van — thanks again for your continued support!
Take care,
Imogen
Great service today from Emma & Nathan
Great service today from Emma & Nathan. Used this branch several times and always dealt with swiftly.
Happy to recommend 🙂
1 mai 2026
Avis spontané
Réponse de Northgate Vehicle Hire - Sheffield
Hi there, thank you for your great review!
We’re really pleased to hear you received excellent service from Emma and Nathan, and that your visits to the branch have consistently been handled quickly and efficiently. They’ll both be delighted to hear your feedback.
We really appreciate your continued support and recommendation 🙂
Take care,
Imogen
Thank you so much to Sheffield branch…
Thank you so much to Sheffield branch and all there technicians for there great service
1 mai 2026
Avis spontané
Réponse de Northgate Vehicle Hire - Sheffield
Hi Lisa, thank you so much for your kind words!
We’re delighted to hear you had a great experience with our Sheffield branch and their technicians. I’ll make sure your feedback is shared with the team—they’ll really appreciate it.
Thanks again for taking the time to leave a review.
Take care,
Imogen
Jo the receptionist was very helpful…
Jo the receptionist was very helpful giving me regular updates when I come in for service and repair
Nathan and all the workshop lads are always quick to fix whatever the problem is
29 avril 2026
Avis spontané
Réponse de Northgate Vehicle Hire - Sheffield
Hi there, thank you so much for your kind feedback!
We're really pleased to hear that Jo kept you well informed throughout your visit—she’ll be delighted to know her updates made a difference.
It’s also great to hear Nathan and the workshop team were able to get everything sorted quickly for you. We’ll be sure to pass on your lovely comments to them all.
We truly appreciate your support and look forward to seeing you again!
Take care,
Imogen
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.