Excellent service all the way. After having a nightmare experience with another firm I went to these guys. Excellent service I called up enquiring a bout a product.The lady was super helpful. D... Voir plus
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Lisez les avis des autres
Easy to order and a great price for a reylon mattress. Waited a bit longer than the time stated on the website but this was due to delays at reylon. Delivery arrangements were good
We were replacing our King Size Bed [ Base & mattress] and we did our research both locally and via the internet. Quality was our priority closely followed by price. After due deliberation,... Voir plus
L'entreprise a répondu
Bed arrived as promised after 3 weeks. They advised delivery would be late afternoon as the van had a long circuit. They encountered two motorway accidents (i could see queues on Google) and rang at... Voir plus
À propos de l'entreprise
- Magasin de lits
- aussi dans
- Fournisseur de meubles encastrés
- Magasin de literie
- Magasin de matelas
- Magasin de meubles de chambre à coucher
À propos de Now To Bed
Écrit par l'entreprise
A family-based business with over 50 years experience within the trade. Stocking brands such as Hypnos. Harrison Spinks, Sleepeezee, Relyon, Emma and many more.
Recently awarded the National Bed Federation Small Retail Champion of the Year award, Now to Bed continues to offer personal one to one shopping experience that has been the cornerstone of their growth and reputation.
Recycling Offered
Recycle Your Old Mattress With Now to Bed
While some companies only offer disposal of your old mattress, Now to Bed offers a full recycling service where your old mattress gets taken apart into all its component parts so every part of the mattress is recycled or reused.
Coordonnées de contact
Now To Bed, Castle View Retail Park, LL18 5UB, Rhuddlan, Royaume-Uni
- 01745852877
- info@nowtobed.co.uk
- www.nowtobed.co.uk
4,6
Excellent
608 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 33 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The mattressmarrived on time and the…
The mattressmarrived on time and the delivery was perfect.
3 février 2024
Réponse de Now To Bed
Thank you for your review! We're thrilled to hear that your mattress arrived on time and that the delivery was perfect.
If there's anything else we can assist you with please feel free to reach out. We appreciate your support and look forward to serving you again in the future!
Best Regards,
NowToBed
Easy to navigate website
Easy to navigate website. Very good prices for high end mattress. Kept informed of timeline. Very good delivery company efficient and friendly. Would wholeheartedly recommend.
14 février 2024
Avis spontané
Réponse de Now To Bed
We're thrilled to hear that you found our website easy to navigate and enjoyed our competitive prices on high-end mattresses. It's wonderful to know that our efforts to keep you informed of the delivery timeline paid off, and we're delighted that you had a positive experience with our efficient and friendly delivery team.
Your recommendation means the world to us! Thank you for choosing us for your mattress needs, and we look forward to serving you again in the future.
Best Regards,
NowToBed
Excellent service
Good price for a very comfortable Hypnos bed. Kept informed regarding all stages of the ordering and shipping process. Delivery driver called the night before to advise a delivery time and they were there as planned. They took the mattress to the bedroom and removed the old one. No mess. No fuss. Excellent.
6 février 2024
Avis spontané
Réponse de Now To Bed
Thank you so much for your wonderful review! We're thrilled to hear that you found our price competitive for the comfortable Hypnos bed you purchased.
Ensuring clear communication and a smooth delivery process are priorities for us, and we're delighted that you were kept informed at every stage and that the delivery was hassle-free.
We're glad to hear that our delivery team provided excellent service by taking the mattress to your bedroom and removing the old one without any mess or fuss.
Best Regards,
NowToBed
Réponse de Now To Bed
Thank you for your review! We're delighted to hear that you were satisfied with the service you received and that your order was delivered on time with good quality.
Ensuring timely delivery and maintaining product quality are priorities for us, and we're pleased that we could meet your expectations.
Best Regards,
NowToBed
Courteous and informative service on…
Courteous and informative service on ordering my new Hypnos mattress. Delivery service communicative, on time, courteous and respectful of my home when delivering mattress to the appropriate bed.
Would recommend Now to Bed without hesitation.
6 février 2024
Avis spontané
Réponse de Now To Bed
Thank you so much for your kind words and for sharing your experience with us! We're thrilled to hear that you received courteous and informative service when ordering your new Hypnos mattress.
Ensuring clear communication and respectful delivery is a priority for us, and we're delighted that our delivery service met your expectations. We truly appreciate your recommendation and are grateful for your trust in Now to Bed.
Best regards,
NowToBed
Excellent service
9 février 2024
Avis spontané
Réponse de Now To Bed
Thank you for your review! We're delighted to hear that you received excellent service from us.
We appreciate your support, and we look forward to serving you again in the future!
Best regards,
NowToBed
Great comms and customer service.
Great comms and customer service.
Top price and kept informed during delivery. Best service yet and I will be buying again.
5 février 2024
Réponse de Now To Bed
Thank you so much for your fantastic review! We're thrilled to hear that you had a great experience with our communication and customer service.
We truly appreciate your kind words and your intention to buy from us again. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
NowToBed
Staff in store very helpful and…
Staff in store very helpful and knowledgeable. Really good communication once the order was placed, and the delivery was brilliant. Good value for money
8 février 2024
Avis spontané
Réponse de Now To Bed
Thank you for taking the time to share your experience with us! We're thrilled to hear that you found our staff helpful and knowledgeable during your visit to our store.
We appreciate your feedback and your support. If there's anything else we can assist you with please feel free to reach out.
Best regards,
NowToBed
Purchased a Hypnos Wool Origins 10…
Purchased a Hypnos Wool Origins 10 kingsize mattress. Singularly the absolute worst purchase of my entire life. Lumpy mattress with next to zero support. I am in literally the worst pain currently because of it.
I am unable to claim off the 10 year warranty as the “engineers” claim there is nothing wrong with it. I don’t see how lying on it for 5 seconds and placing a spirit level on it constitutes as a thorough examination. They weren't able to tell me what level of support it should have according to manufacturers specifications.
Do not purchase this mattress.
1 juin 2023
Avis spontané
Réponse de Now To Bed
Thank you for sharing your experience with us.
Regarding the inspection process, we want to clarify that we take all customer concerns seriously and strive to resolve them effectively.
Hypnos appointed two different independent inspection companies to thoroughly assess your mattress and no manufacturing fault was found. However, we understand your dissatisfaction with the outcome of their examinations.
We are committed to ensuring the quality and performance of the products we stock, and we regret that your experience fell short of your expectations.
We appreciate your feedback.
Best Regards,
NowToBed
Great store worth a look
Friendly staff. Lovely shop with lots of beds to choose from and very reasonably priced as well. Shop was lovely and clean and staff very knowledgeable. Only popped in to check prices but ended up buying a bed which I am thrilled with. Delivery was as mentioned and drivers very helpful and friendly. This store is definitely worth a trip to
21 janvier 2024
Avis spontané
Réponse de Now To Bed
Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience at our store.
Our team takes pride in providing friendly and knowledgeable service, and we're delighted that you found our staff helpful and our shop welcoming.
We're also pleased to hear that our delivery service met your expectations and that our drivers were helpful and friendly.
Thank you for recommending us! We truly appreciate your kind words and your support.
Best Regards,
NowToBed
New bed
Great experience from the sales team to the delivery guys. Really happy with our new double divan bed
30 janvier 2024
Avis spontané
Réponse de Now To Bed
Thank you so much for sharing your positive experience with us! We're thrilled to hear that you had a great experience, from our sales team to the delivery professionals.
We appreciate your support and look forward to serving you again in the future!
Best Regards,
NowToBed
Efficient and friendly
Knowledgeable and helpful sales lady. Cheerful and efficient delivery men.
25 janvier 2024
Avis spontané
Réponse de Now To Bed
Thank you for taking the time to share your positive experience with us! We're delighted to hear that you found our sales staff knowledgeable and helpful, and that our delivery team was both cheerful and efficient.
Best Regards,
NowToBed
Efficient service
My ordering by phone was dealt with in a friendly and efficient way, email updates were sent, and the order arrived within the timeframe promised.
28 janvier 2024
Avis spontané
Réponse de Now To Bed
Thank you for taking the time to share your positive experience with us! We're delighted to hear that your ordering process by phone was met with friendly and efficient service. We're pleased to know that you received email updates and that your order arrived within the promised timeframe.
Best Regards,
NowToBed
nice product
Staff very polite from the point of order including delivery
22 janvier 2024
Avis spontané
Réponse de Now To Bed
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that our staff's politeness from the point of order to delivery made a positive impression on you.
Best Regards,
NowToBed
Online order
I ordered online. Everything went fine. Friendly delivery team.👍
25 janvier 2024
Avis spontané
Réponse de Now To Bed
Thank you for taking the time to share your positive experience with us! We're delighted to hear that your online order went smoothly, and you were satisfied with our service.
Best Regards,
NowToBed
Good mattress
Good mattress. took too long to deliver even after arriving at now to bed on 08/01 2024. and delivered on the 23/01/2024. That is very bad
26 janvier 2024
Avis spontané
Réponse de Now To Bed
Thank you for sharing your feedback with us, and we sincerely apologise for the delay in delivering your mattress. We understand and share your frustration regarding the extended timeframe, and we want to assure you that we take this matter seriously.
We deeply regret any inconvenience this may have caused, and we are actively investigating the root causes of the delay to implement necessary improvements in our delivery processes. Timely delivery is a priority for us, and we acknowledge that we fell short in this instance.
Your experience is valuable to us, and we appreciate your understanding and patience during this process.
Best Regards,
NowToBed
Top Customer Service
Purchased a Sleepeezee mattress and divan but the mattress was faulty, so NTB replaced it straight away. However, the replacement wasn't right either, so Zoe and her team got onto it and I selected a Relyon mattress instead which arrived promptly as promised, and is perfect! Excellent customer service; many thanks indeed :)
25 janvier 2024
Avis spontané
Réponse de Now To Bed
Thank you so much for taking the time to share your experience with us. We're thrilled to hear that Zoe and our team were able to promptly address the issue.
We appreciate your patience and understanding throughout the replacement process. It's fantastic to know that the Relyon mattress you selected is now perfect and met your expectations.
Many thanks once again for choosing NTB, and we wish you many restful nights on your new Relyon mattress!
Best regards,
NowToBed
Visited showroom. Well presented and good range of stock.
Visited showroom. No pressure to buy. Left to browse and make up our mind. Staff very friendly and knowledgeable helped us to by the right mattress Good selection of stock. Delivery service very good. Was given a 1 hours delivery slot and they arrived on time.
Will definitely go back next time we need a bed.
4 janvier 2024
Avis spontané
Réponse de Now To Bed
Thank you for sharing your positive experience with us! We're delighted to hear that you had a pleasant visit to our showroom and appreciated the no-pressure environment.
It's fantastic that our staff's friendliness and knowledge played a role in helping you choose the right mattress. We're also pleased to know that our delivery service met your expectations, with the given one-hour delivery slot and on-time arrival.
We truly appreciate your kind words and are thrilled to hear that you would consider returning for your future bed needs.
Thank you for choosing us, and we look forward to serving you again!
Best regards,
NowToBed
The lady Natasha was very helpful and…
The lady Natasha was very helpful and nothing was too much trouble. She was very professional and pleasant. We went in there not knowing what we wanted but thanks to Natasha’s help we left very happy and had purchased the perfect bed. Very happy with the service I received
13 janvier 2024
Avis spontané
Réponse de Now To Bed
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Natasha provided you with excellent service and that her assistance made your visit enjoyable and fruitful.
Our team, including Natasha, is dedicated to ensuring that customers feel supported and find the perfect bed for their needs. It's wonderful to know that Natasha's professionalism and pleasant demeanour contributed to your satisfaction.
We appreciate your kind words and are delighted to have helped you find the perfect bed.
Wishing you many nights of restful sleep and comfort!
Best regards,
NowToBed
Highly recommended
I bought the Relyon 2800 mattress. This was the cheapest I could find on the internet during the Black Friday sales - so the price was good. Good communication and expectation setting about delivery - they said end of Jan, delivered on 10th - so that was also good. They took the mattress up to the bedroom. Very efficient and nice to deal with - and the mattress (2 days in) is amongst the best I have EVER slept on! I'm very happy!
10 janvier 2024
Avis spontané
Réponse de Now To Bed
Thank you for sharing your experience with us! We're thrilled to hear that you found the Relyon 2800 mattress at a great price during the Black Friday sales. We aim to provide competitive prices and are delighted that we could offer you a good deal.
It's fantastic to know that our communication and expectation-setting regarding delivery were effective, and we're pleased that the mattress was delivered ahead of the estimated time. We appreciate your kind words about our efficiency and service, especially in taking the mattress up to your bedroom.
If there's anything more we can do for you, please feel free to reach out. We appreciate your support and wish you many more nights of restful sleep!
Best regards,
NowToBed
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