National Tire & Wheel Avis 

779
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Ordered a set of tires for one of my trucks. Website is effortless to use and super simple. Tires arrived within a few days of placing order with no issues. Not to mention I have used NTW a few times... Voir plus

Noté 4 sur 5 étoiles

The delivery was extremely fast. The delivery preceded the shipping confirmation. Luckily, someone was here to sign for the tires. The tires were ordered on a Friday. Two tires were received on Su... Voir plus

Noté 5 sur 5 étoiles

National Tire and Wheel is 100% on point! I have been scammed by 2 other companies trying to find some very rare tires. After placing my order online I called and spoke with one of their staff and he... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Placed 2 separate orders. Both orders shipped immediately and were received in 2 days. Tires are exactly as advertised. Have purchased from NTW in the past as well and have never been disappointed. Cu... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de pneus
  2. Magasin d'accessoires automobiles
  3. Magasin de pièces détachées automobiles

Écrit par l'entreprise

National Tire & Wheel Off Road Tires Wheels & Accessories for 4x4 Trucks, SUV's and Jeep Vehicles.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

779 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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4,6

Tous les avis

(779)

33 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

The quality of the tire …

The quality of the tire and and the affordability and the lightning fast shipping they truly have great service

21 novembre 2022
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Réponse de National Tire & Wheel

David,
Thanks for the review and the order. We appreciate both. Have a great Christmas season.

Noté 5 sur 5 étoiles

Best customer service and communication!

I ordered $2000 worth of products from NTW. A guy that works there named Jeff was relentless and making sure FedEx got my tires to me. Go figure they lost one and although it was 100% their fault Jeff’s got a new one on the way for me, and these aren’t cheap tires. If the best tire does ever show up I’ll be returning it to them because of how good of a job they’ve done. Couldn’t be happier won’t shop anywhere else from now on

17 novembre 2022
Avis spontané
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Réponse de National Tire & Wheel

Dustin, Sorry that you had an issue with FedEx but glad that we were able to get it handled for you. We appreciate the business and the review.

Noté 1 sur 5 étoiles

Just no clue.

I ordered a light bar mount bracket. My shipping info says it's coming on a tractor trailer like I ordered something huge. Then you ask me to rate my experience before product even arrives. Great job.

12 octobre 2022
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Réponse de National Tire & Wheel

Troy,
I'm a little confused as to your review. You placed your order on 10/6, we shipped on 10/7 and it is out for delivery today (10/12). I'm not sure what message you would have recieved other than the one below that mentions Heavy Frieght on orders for tires over 35". I'm sorry for the confusion. If you could send me the message that you recieved, if different than the one below, I would like to see it so we can save others from getting confused. Our standard message after placing an order is "Thank You for your order. Please be advised that orders need time to be processed and orders placed on the weekends or holidays do not get processed until the following business day. No information will be available until the order as been processed. Please give us time to process your order.

Please be aware that with the current situation in regards to the COVID19 pandemic, we are experiencing unprecedented shortages of product that we have never before experienced. Almost every supplier is being affected by this situation. Shipping carriers are being overwhelmed by the increase in internet ordering and delivery times may be affected depending on your area. We unfortunately have no control of the situation and ask for your understanding.

If we experience any problems or delays with your order, we will contact you within 48 hours. Please check your email or answer a telephone call coming from the 304 area code.

Please be advised that due to the escalating "porch theft" and fraud, most orders will require someone present to sign for the delivery. This is for your protection, please excuse the inconvenience.

If you have ordered tires 35" tall or larger, please click on this link that explains new delivery procedures. Heavy Shipping Info

Most merchandise is shipped within 48 hours from receipt of the order. Tire and wheel packages require more time because of the labor involved to mount and balance them. If we experience any problems with your order, we will contact you within 48 hours. Please check your email or answer a telephone call coming from the 304 area code.

You will receive tracking information the day AFTER you order has been shipped. This message will be coming from FedEx. Please check your spam or junk boxes before calling about your order.

If you have questions about your order, you can email us at info@ntwonline.com or call us at 1-800-847-3287 . Our hours are 8-6 M-T, 8-5 W-F Closed Sat & SUN."

Noté 5 sur 5 étoiles

The best prices I could find for the…

The best prices I could find for the diff covers I needed. Fast shipping and excellent customer service. I will definitely buy from National Tire & Wheel in the future.

6 octobre 2022
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Réponse de National Tire & Wheel

Thad,
Thank you both for the order and the review. We appreciate it.

Noté 5 sur 5 étoiles

Great service and timing

Great service and timing. Just what I ordered!

6 octobre 2022
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Réponse de National Tire & Wheel

Steve, Thanks for the order and the review, we appreciate the business.

Noté 5 sur 5 étoiles

National Tire and Wheel is 100% on…

National Tire and Wheel is 100% on point! I have been scammed by 2 other companies trying to find some very rare tires. After placing my order online I called and spoke with one of their staff and he was very courteous and helpful. My tires were shipped and delivered sooner than expected and at a great price. I would give them 10 stars if that were an option! It's refreshing to finally find a company like Nation Tire and Wheel who still believes in customer service, honesty, and integrity. Exceedingly rare in these times! Completely satisfied!

15 septembre 2022
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Réponse de National Tire & Wheel

Wow! If I could review a review, I'd give this one 10 stars. Seriously, thanks for the business and we appreciate the review.

Noté 5 sur 5 étoiles

Fantastic service

They had what I wanted when others didn't and I had my tires in two days. Fantastic service.

7 septembre 2022
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Réponse de National Tire & Wheel

Thanks a lot. We appreciate the review and the business. Have a great day.

Noté 5 sur 5 étoiles

I give 5 stars

I give 5 stars, quick and easy, quick shipping, no hassle. Will purchase again and recommend 100 percent

6 septembre 2022
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Réponse de National Tire & Wheel

Roberto, Thanks for the review and the business. We appreciate both.

Noté 1 sur 5 étoiles

Didn't honor their listed price

Didn't honor their listed price, bought a set of tires and rims over the weekend, well below normal market value but assumed they were either being phased out of stock or something else, ended up having my order canceled though, even if the listed price was a mistake, I would expect a business to honor that mistake the same way any consumer who makes a mistake is forced to honor theirs. Got a voicemail confirming the cancelation and they acted as if they did me a favor by giving me a "full refund," even though that's the absolute bare minimum to do in the situation.

4 septembre 2022
Avis spontané
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Réponse de National Tire & Wheel

Sorry for the comfusion, but we are human and occasionally do make mistakes, which is why we (and every other website) have disclaimers regarding mistakes and misprints.
I'm pretty sure that you really didn't think that you could buy a set of new wheels and tires for $111.92. Once again, sorry for the confusion.

Noté 1 sur 5 étoiles

Go somewhere else! CHEAP!!!!

If i could leave 0 stars I would. I do not recommend buying tires from here whatsoever. We purchased $2300 for 4 10ply tires just to have them get punctured by a tiny stick going down the road. They do not have any warranty and will not cover if they dont last. (Mind you they have less than 3000 miles on them) We have ran 10ply tires for 10 years and NEVER have had one to puncture. Good luck if you have any trouble, they are useless.

9 septembre 2022
Avis spontané
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Réponse de National Tire & Wheel

Jackie,
I'm really sorry that you had such bad luck, but there are hardly any light truck tires out there that come with a Road Hazard Warranty unless you purchase one from a company like Route, which you declined at the time of purchase. That is a pretty good sized stick that you ran over but it still might be able to be repaired using a "Boot patch".
Once again, I'm sorry for your loss but blaming the tire and us for you running over something is like you hitting a telephone pole with your truck then blaming the car dealer and the truck manufacturer.

Noté 5 sur 5 étoiles

Best tire company to work with hands down!

Wow can’t believe how fast I got my whole set of tires in only a day and a half! Fastest shipping ever! On a full set of Brand new Mickey Thompson Baja boss a/t which I’m in love with so far! Thank you NTW for the amazing business. I’ll be doing business again with you in the future on my other rides.

15 août 2022
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Réponse de National Tire & Wheel

Thanks for the order and the review. We appreciate both.

Noté 5 sur 5 étoiles

I’ve ordered here several times over…

I’ve ordered here several times over the years. Customer service is always great and the prices are always competitive

14 août 2022
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Réponse de National Tire & Wheel

Doug,
Thanks for the reveiw and the business. We appreciate both.

Noté 5 sur 5 étoiles

Great product at a great price

Great product at a great price! I was told my products would be delayed, but I was already aware of the supply chain issues. However, my order arrived almost 3 weeks earlier than anticipated! I will not hesitate to shop National Tire and Wheel in the future!

9 août 2022
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Réponse de National Tire & Wheel

Jessie,
Thank you for the order and the review. We appreciate it.

Noté 5 sur 5 étoiles

Great Service!!

Great and fast service!

8 août 2022
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Réponse de National Tire & Wheel

Jeremy,
Thanks for the order and the review. We appreciate both.

Noté 5 sur 5 étoiles

Excellent job

Excellent job, thanks for the help

8 août 2022
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Réponse de National Tire & Wheel

Garrett,
Thanks for the review and the order. We appreciate your business.

Noté 5 sur 5 étoiles

Great service and fast shipping

Great service and response. Shipping was quick as I received my tires the next day.

12 juillet 2022
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Réponse de National Tire & Wheel

Thanks for the business and the review, we appreciate both.

Noté 5 sur 5 étoiles

Excellent service

Excellent service, everything was right on track and they even called to verify my order because I needed to make several of the same type. Super helpful and everything moved as it should.

4 juillet 2022
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Réponse de National Tire & Wheel

Josie, Thanks for the order and the review. We really appreciate both.

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