One of the smoothest customer service experiences I’ve had — and that’s saying something when you’re ordering a car. Both Bash and Adnam were friendly, patient, and brilliantly clear at every step.... Voir plus
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Lisez les avis des autres
Ordering my EV was a smooth and genuinely enjoyable experience from start to finish with Octopus. I was kept informed every step of the way without ever feeling overwhelmed with information, which... Voir plus
What a star octopusev have in Holly,she has been guiding me through my journey getting my car and has been first class. Holly has been there and answered all my queries instantly every time I neede... Voir plus
So I had a stressful ‘breakdown’ when my EV wouldn’t charge at Gloucester Services and RAC wait went from an hour to 5 hours, two ladies from Octopus, Rocky and Emma Sears were beyond amazing. They le... Voir plus
À propos de l'entreprise
À propos de Octopus Electric Vehicles
Écrit par l'entreprise
Car
We've got relationships with all the leading EV manufacturers, and we pre-order the most popular models. Getting you the best deals with the quickest delivery on the coolest cars around.
Energy
Being part of the Octopus Energy group, we can get you set up on one of the best EV tariffs going. Cheap off-peak charging means you'll be saving even more money compared to a fossil fuelled car.So much more
With servicing, maintenance, insurance, and FREE MILES included as standard with our salary sacrifice scheme, we give you everything you need to hit the road. We partner with our sister company, Octopus Energy Services, to get you a home charger installed as part of your lease package. Standard installation is free with our salary sacrifice package. Got a question about home chargers? Give the Octopus Energy Services installation team a call on 0808 196 6842 or drop them an email charging@octoes.com. Want to leave feedback about your charger installation? We value all feedback, and you can share yours here.Coordonnées de contact
2nd Floor, UK House, 164-182 Oxford Street, London , W1D 1NN, London, Royaume-Uni
- 020 3870 3892
- hello@octopusev.com
- www.octopusev.com
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switch to elec and already felt the power!
The process of ordering to delivery was so simple, clear & transparent. The car was delivered with great service and care, plus the aftercare from Robyn has been amazing service.
I'd recommend the scheme to anyone.
Simple process from start to finish!
Dealing with Kayvan from start to finish was straight forward and easy at every step.
Kayvan was knowledgeable and helped with any queries I had along the way quickly and efficiently.
It made the whole process stress free and I'm pleased to have ordered my new car through Octopus!
Thanks for making it so easy!
Excellent customer service
Excellent customer service, friendly and helpful without being pushy at all because who likes a pushy sales team. But Bash was great and with his help it was eady for me to place an order for a new car. Octopus keeps you informed throughout the whole process and it's easy and straightforward.
Easy
Helpful, friendly staff who were always able to answer my questions and straightforward processes meant I was able to get sorted with a new EV lease in a short space if time before starting a new job.
I leased a Polestar 3 through Octopus
I leased a Polestar 3 through Octopus. The car has had way too many glitches but Octopus - and particularly Sakib Nasir - have been superb. Responsive, considerate and constructive. This is what good customer service should look like.
Hargun was great
Hargun was great, listened, provided a solution and now have my partner insured at no extra charge when I didn't think this was possible.
Hargun got the license checks done super quickly and I had email confirmation within an hour. Thank you!
Excellent communication from ordering…
Excellent communication from ordering to recieving my new EV car. Very helpful with answering any questions.
Kept me updated with the progress and…
Kept me updated with the progress and delivered quickly
Great communication from start to finish.
Rocky has been very responsive to all my enquiries and pro active with lots of useful info about delivery and use of the vehicle. Follow up call next day after delivery. A delightful girl who couldn’t be more helpful.
What an absolute fantastic company!
What an absolute fantastic company!! Alex Moore and all the team are Octopus energy are professional,kind,friendly and do the work to the best of their abilities. I received my new car yesterday and are elated with how good it is. Just wanted to say thank you again to Octopus energy for the best service and will recommend them to all friends and family looking to either switch to Octopus energy in the future or lease a vehicle from them! 11/10 keep up the good work guys! Thank you
Fantastic Customer Service
Fantastic customer service from all of the team at Octopus. Especially Charlie...shout out to her for her rapid responses, continued support and very helpful, friendly approach.
Great experience from start to finish, I can't recommend highly enough.
I cannot recommend Octopus EV enough
I cannot recommend Octopus EV enough, largely thanks to Michael. He has been incredibly supportive throughout the purchasing process. I had a lot of questions, but Michael was always patient and, most importantly, really easy to get hold of. If you want a stress-free experience, he is the person to speak to.
I cannot recommend Octopus EV enough
I cannot recommend Octopus EV enough, largely thanks to Michael. He has been incredibly supportive throughout the purchasing process. I had a lot of questions, but Michael was always patient and, most importantly, really easy to get hold of. If you want a stress-free experience, he is the person to speak to.
Hargun was super helpful
Hargun was super helpful. He was very efficient and clear in his communication helping to add someone to my policy very quickly and staying on the line with clear instructions throughout - thank you
EV Delivery
Had a great and very supportive call from Nathan from Octopus Electrical Vehicle team following the delivery of our EV that our company has organized via Octopus.
So great to go through all my concerns, in a very relaxed nature which was so appreciated.
EV is the future, Octopus is the Company
Jack was my point of contact and his friendly helpful service made the journey to my first EV a smooth ride.
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