Ormskirk Pets Avis 

1 512
•
TrustScore 4.5 sur 5

4,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Ordered a bottle of Johnson's Salmon Oil from Ormskirk Pets late yesterday afternoon and it has just been delivered by Royal Mail. I have never used this Company before but would most definitely use... Voir plus

Noté 5 sur 5 étoiles

Very reliable company. My local pet store closed down. My cat is very fussy and only likes 2 varieties of food, both of which Omsmirk supplies. Prices are reasonable and deliveries timely.

Noté 5 sur 5 étoiles

Excellent service, new lead for our dog arrived within a couple of days via Royal Mail. The lead was well packaged to prevent damage and good value compared to more national sites like Amazon!! Thank... Voir plus

Noté 5 sur 5 étoiles

I have been shopping with this fantastic company for nearly 4 years. Yes i could go to my supermarket and buy the dog treats ,at a sligjtly higher price but i choose to use this company who never fail... Voir plus

À propos de l'entreprise

  1. Animalerie

Écrit par l'entreprise

Ormskirk Pets is a small local family run independent pet shop in Ormskirk, Lancashire. We take pride in offering an incredible customer experience with very competitive pricing and a wide variety of products from the best known brands.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 24 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,5

Tous les avis

(1 512)

247 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I highly recommend this business

I highly recommend this business. I've bought a few dog toys from them. Prices are really competitive, delivery is prompt. Great communication when there is an issue.

2 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Duck fillets

Great service always prompt and quick delivery
And my dog sits in front off cupboard for duck fillet 😋😋🐕🐾🐾

14 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

5 starts

Ormskirk had just want I wanted for my rabbits and at a brilliant price to. I also needed to contact them their response was quick and extremely helpful. Will definitely use them again!! Highly recommend.

11 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Great prices and exemplary customer…

Great prices and exemplary customer service. I forgot to add a
Discount to an order but they applied it retrospectively by refunding my account within the hour and on
a Sunday too! I've used Ormskirk Pets for years as they have the cheapest prices but I also really value good customer service and this will ensure that I don't ever go elsewhere!

8 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Great service and value

Ormskirk Pets had exactly what I wanted, I cannot fault their efficient and speedy service. Here on the Isle of Man I could only find small bags of the bird seed I wanted if I had bought the same quantity of those I would have paid double what this wonderful little business charged.

6 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

Terrible customer service I requested a…

Terrible customer service I requested a refund as my item never arrived and was totally ignored. Parcel turned up 2 weeks later with no apology very disappointing

6 mars 2026
Avis spontané
Logo de Ormskirk Pets

Réponse de Ormskirk Pets

Hi,

Thank you for your feedback, and we’re very sorry for the frustration caused while your order was delayed.

We can see that you contacted us on 1st March to report that your parcel hadn’t arrived. We responded on 2nd March and immediately opened an investigation with Royal Mail to locate the missing parcel. Following that investigation, the parcel was located and was successfully delivered on 6th March.

We completely understand how disappointing it is when a delivery doesn’t arrive when expected, and we really appreciate your patience while the courier carried out their investigation. Unfortunately, as a small family-run business we are reliant on courier partners like Royal Mail, DPD, Evri etc for deliveries, just like all online retailers, but we always do everything we can to resolve issues as quickly as possible when they occur.

We’re very glad the investigation resulted in your parcel being found and delivered. If there’s anything further we can help with, please don’t hesitate to contact us.

Kind regards,
Ormskirk Pets

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Ormskirk Pets offered a fantastic deals on treats for my parrot, which I ordered. When they had a small delay due to supply issues they upgraded my delivery option to next day delivery to avoid any further delay. So great price, great communication and great product. Thank you

28 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Great service

The products I had ordered were out of stock but Ormskirk Pets emailed me straight away, refunded the additional postage I had paid for quick delivery and agreed to send as soon as in stock. True to their word, refund received and products despatched exactly when they promised, including fast delivery. Great service and products, will definitely use again. Thank you.

26 février 2026
Avis spontané
Noté 5 sur 5 étoiles

So pleased to have found Ormskirk Pets…

So pleased to have found Ormskirk Pets (can't remember how but likely a Google search for a particular product). Prices are incredibly good value, great service and updates. It's lovely to be able to support a family run business too. Very happy to continue ordering and trying different products. Thank you so much.

23 février 2026
Avis spontané
Noté 1 sur 5 étoiles

I ordered 3 Puppy toys and two of items…

I ordered 3 Puppy toys and two of items arrived in the wrong colour and 1 item was not what I ordered. When I emailed to say that my order was incorrect I was told that these toys came in different colours and that it is random what colours you get.
Think this is really out of order and I will never order from this company again.
Debra

19 février 2026
Avis spontané
Logo de Ormskirk Pets

Réponse de Ormskirk Pets

Hi Debra,

Thank you for your feedback, and we’re really sorry to hear about your experience.

Some KONG puppy toys are listed as assorted colours, which means the colour supplied is selected at random by the manufacturer — this is standard across many KONG products and is noted in the product photos.

We never want any customer to feel disappointed. If the products are unopened and unused, you are of course welcome to send the products back to us for a refund.

We value your custom and hope you take us up on this if you wish.

Kind regards

Noté 5 sur 5 étoiles

Brilliant value and quality for my…

Brilliant value and quality for my collies "chewies'. The only problem I have is with courier service EVRI, my parcel was delivered miles away!! and it was only the consideration of the homes occupier who took the time and trouble to bring it to me that I actually received it

19 février 2026
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus