P4D Avis 

Going into administration and not fulfilling deliveries but still taking orders and payments! Same company as myparceldelivery.com.

They took our payment August 15th, didn't collect and when we queried they sent us the same email they sent to another customer in below review. They sent the email to other reviewer before taking our order, ie they are taking orders and payment with no intention of fulfilling - which is fraud.

Email from them below 17/08/23:
Dear Customer,

Firstly, we would like to apologize sincerely for the delay surrounding your shipment which you have entrusted us to provide the service of the movement of your goods. I now must inform you that Myparceldelivery.com Ltd is entering administration soon and will not be able to fulfill the collection or delivery of your shipments.

We fully understand and appreciate that this places you, as our customer, in a predicament that we have tried our utmost to avoid however have not been able to come to a favorable conclusion with our partners. We understand that this is not the news you were anticipating nor hoping for and whilst we will endeavor to help you to the best of our abilities, I do have to state that from a company's standpoint, we can not offer any material assistance in this moment in time.

We also ask that any further communication following this writing is carried out by e-mail (support @myparceldelivery.com for domestic shipments & import-export @myparceldelivery.com for international shipments) only as our phone lines will be under heavy strain during the next couple of weeks.

Our appointed administrators, FRP Advisory, will be your contact from this moment onwards to manage your shipment and the financial matters surrounding this. They can be reached on:
Emma.Priest @frpadvisory.com
Alia.Howland @frpadvisory.com

Alternatively, if you paid by credit or debit card, in order to obtain a refund a chargeback request with your card provider could be the simplest and quickest way to obtain a refund.

I trust to have informed you sufficiently and accordingly,

Best regards
P4D Support Team

Parcel been damage
Nobody answer to emails

Lost a £900 pallet now saying the company has gone into administration. Website is still up and running don’t touch

AVOID THIS COMPANY AT ALL COSTS!!!!

I have sent an item overseas in May and they wouldn’t provide me with the BL to clear my item from the port. I’ve chased them for months to learn that they didn’t pay the company they used to send the item and that is why they would release my item. They lie, very unprofessional. I had to pay for the second time the same amount so that I wouldn’t lose my item. Now I’m chasing for a refund and I just learned they are going into administration. Jack is a lier, Emma and everyone working for this company. I don’t know how they allowed them operate such company that is known for scamming people.

AVOID - GOING INTO ADMINISTRATION

Booked a courier from Poland to UK, should have arrived Friday, chased up this morning to receive this response:

firstly, I would like to apologise sincerely for the delay surrounding your shipment where you have entrusted us to provide the service of your goods movement. I now must inform you that Myparceldelivery.com Ltd is entering administration soon and will not be able to fulfil the collection or delivery of your shipment.

We fully understand and appreciate that this places you, as our customer, in a predicament which we have tried our utmost to avoid however have not been able to come to a favourable conclusion with our partners. We understand that this is not the news you were anticipating nor hoping for and whilst we will endeavour to help you to the best of our abilities, I do have to state that from a companies standpoint, we can not offer any material assistance in this moment in time.

We also ask you that any further communication following from this writing is carried out by e-mail (support myparceldelivery.com for domestic shipments & import-export myparceldelivery.com for international shipments) only as our phone lines will be under heavy strain during the next couple of weeks.

Our appointed administrators, FRP Advisory, will be your contact from this moment onwards to manage your shipment and the financial matters surrounding this. They can be reached on:
Emma.Priest
Alia.Howland

Alternatively, if you paid by credit or debit card, in order to obtain a refund a charge back request with your card provider could be the simplest and quickest way to obtain a refund.

AVOID!!!!!!!!

Avoid at all costs, quoted for a collection which I paid then hadn't quoted correctly so had to pay 2 more amounts, they didn't collect the item on the day so I cancelled the collection and am still waiting for a refund! Never answer the phone either, today I requested to make a complaint and was told a manager would call me back, nothing so far which is not a surprise!

Do not trust this company! They take your money give your items to other businesses and then don’t pay them! Likely you won’t get your deliveries made as these companies will hold the good in lieu of payment!

😡🤬Awful services , I booked 6 bulk pallet delivery from birmingham to london and they lost 6 bulk pallets, how can you lost whole lorry of 6 pallets.
Now it’s more then month I am calling them and sending them email every day update, they r keep saying our manager is on holidays ceo don’t deal with maters and they r investigating

AVOID. Does not collect shipment. Does not answer emails doesn't answer phone. Will be reporting this company to the bank!!

Our company booked a delivery of pallets from UK to Europe and have been messed about for two weeks for a collection. We had been offered a more expensive option for a quick collection after they failed to collect and then finally get a response from them after waiting 6 days saying that they have an IT error on their site wanting to charge hundreds of pounds extra for the job. Avoid at all costs!

Scamers scamers scamer especially 2 women working in this place.
Never picked up the pallet although they took £800£ advance.No money no collection.
Scamers

Having searched for months for a compatible engine block I finally found one on Ebay, which I bought. It was strapped to a pallet by the seller and I decided to use P4D to ensure safe delivery from
Scotland to me in the UK.

Sometimes you only know a company is good when you go through an unexpected event and see how they deal with it. I can quite categorically say that this company has shown exactly what they are like, and it is not good, not even close.

Unfortunately what I have received is far from the good timely service I would expect from a courier company whose only mission should be to deliver an item on time with good communication.

The item didn't turn up on the day I was told, and it didn't turn up the second day I was told after being sent a vague email about it being "delayed". In fact the item has never turned up and it took endless unanswered emails and palmed-off phone calls to get any information whatsoever regarding its whereabouts. Weeks of chasing later I was finally told it had been ‘lost’ -a whole engine block strapped to a pallet.

While this company claims to have a process by which they follow, there is actually little to no communication and zero accountability-in-action from them. The manager responsible even opted to email me literally while I was on hold to speak to him, rather than have to speak to me over the phone to resolve this, or even apologise in person for the lousy service I've received. His few emails are all mouth and no trousers, empty promises and false apologies, I am utterly fobbed off by him. He has never spoken to me in person despite being the only employee of the company apparently dealing with my issue. Having eventually sent me a claims form on the 7th July, which was supposed to take 5 days by them to process, not only did I not receive any confirmation of receipt of the claims form, they haven’t responded to any of my emails chasing about it. It has now been a full 14 days since they received the claim form, on top of the month from when I was supposedly to be receiving my item. I’ve had NO REFUND, STILL, despite emails in writing from said manager stating this would happen. The phone number given on said managers email doesn't even work, either.

So from the 16th June to 21st July not only am I missing my property, I've not had a refund for the delivery I paid for, I've wasted time waiting over two different days for deliveries that never came, my car repair has been massively delayed, I'm out of pocket and I can't afford to buy a replacement engine while I wait for what has now been over a month for what was supposed to be a two day delivery.

I definitely know how little I matter to P4D.

This has been traumatic and stressful and has completely messed with my head. If you still feel the need to book your delivery with this company then you have been sincerely warned, I’ve been incredibly patient with them. I'm sure they're great when things aren't lost, otherwise their systems do not work and their managers just don't have the training or inclination to serve their customers in an ethical or respectful manner.

Please note that by the date of writing this review, at 6pm, I still have not received any refund from P4D. I consider the length of time I’ve waited unreasonable and the lengths I’ve had to go to to get any information unreasonable. I am a man of my word, so having left messages via their staff that I was looking for a resolution today and if they continue being utterly awful I would have to leave my honest review, which is here now, and that I would have to seek alternative means to ensure my refund is paid.

All of this could have so easily been avoided, it’s beyond frustrating.

Absolutely useless we have been waiting for a refund for a failed collection since the 18th May and I have been promised this on numerous telephone calls and emails and still 2 months later this refund has not been received, avoid this company at all costs

Booked in for the collection of a very large item last Friday, and was assured that it would be collected. I instructed that a forklift would be required as the item is VERY large and VERY heavy, still assured this would be collected and delivered.
Friday arrives and the vehicle that showed up was a previous company that wasn't able to make the delivery of the item before contacting P4D.

I called Dilesh to inform him this company wouldn't be able to deliver the item as they had failed previously, the driver sat around for nearly an hour while I waited for contact from Dilesh to be informed that we shouldn't put this on the vehicle and they would find a solution that day, I still haven't heard back. Calls and emails have been ignored and money has been taken and we have a very angry customer.

The situation has been awful from the beginning because they have not been helpful at all with the pick-up and delivery. And they did not give me all the information I needed. I sent 5 boxes of personal belonging from Uk to Italy, and one of them has been lost. After all the procedures to retrieve it, it was not possible to find it. 20 kg of personal belongings vanished. Now that is time for the refund, are weeks that they don't answer me at all. I know that I will never be paid back, it's quite obvious but for sure I will definitely avoid this company in the future and I will make sure that everyone I know will be aware of my experience and choose a more serious company.

Dear Maddy,
Why is no one responding to my emails (Andy). I paid the required money and no sooner was it out of my account I have heard nothing. I was supposed to get paperwork emailed to me on july 4th and the parcel was to be picked up the next day. I haven't heard anything. No email, no phone call, no pick up...
My order number is SF-10612
I would love to hear from you directly

Ladies and gentlemen. I would like to warn you very much about this company. It's not even a company, it's some kind of your joke There are takes money out of your pocket without giving anything in return. People working there have no idea about transporting- like my butt in the sun. pallet transport was taken in advance a week ago I was cheated with a transporter for a week. Especially Mrs. Emma, ​​a completely incompetent woman torn from reality. Do not book anything with this company. It's better to spend money and ice cream than to cooperate with this company.

Selected a date for pallet company to pick up and they didn't arrive that day, said they would come the next day but it was imperative it was collected and delivered on the days I selected and paid for. I requested a refund instantly when I was told they weren't coming and was told I would be refunded It has been over 20 days and I have contacted P4D multiple times about the refund and no one has got back to me so I am putting a claim in with my bank to get my money bank. Terrible company, terrible communication, useless customer service. AVOID AT ALL COSTS!

If I could give a negative star I would do so. Avoid at all costs. We arranged to have something shipped and even prepaid for the shipment, but weeks later our shipment is being held ransom by a local shipper who says that P4D owes them money. This has yet to be resolved and we are are reporting this to the police.

Requesting refund for about 5 weeks no response