Booked two Explorer Journey's cruises with Panache and I must say, Charlene Snaith was absolutely fantastic to deal with. Friendly, extremely knowledgeable and the costings were extremely competitive... Voir plus
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Just booked our second cruise with Panache, this time with Karen. As with our previous booking through Lucy, we've found Panache to be very efficient at what they're doing, fully communicative and hel... Voir plus
Susan was very helpful and proactive in helping us book our cruise for next year to celebrate a milestone birthday. She even worked on it after hours to secure our requested cabin. All questions were... Voir plus
We were recommended to go on a cruise by another company but before booking with them checked cruise company listings and found Panache. Helen immediately came back with a better price. She also put a... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Established by James Cole the founder of many of the top cruise retail companies in the UK - Panache Cruises is a specialist in Ultra Luxury cruises and expedition cruises. Exceptional customer service with exclusive deals from the worlds most prestigious cruise lines
Coordonnées de contact
Strawberry Fields, PR7 1PS, Chorley, Royaume-Uni
- 01615138200
- info@panachecruises.com
- www.panachecruises.com
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 37 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Professional and friendly
I want to share my appreciation for the excellent service I received from Eric Arbital during my recent cruise booking. Eric was very easy to speak with and clearly understood exactly what I was looking for.
I appreciate the high level of service provided and look forward to booking with Panache Cruises again in the future.
Excellent 2nd Booking Experience
The time came for us to make a cruise booking, albeit not for another 15 months. As usual, I contacted a couple of our usual agents to compare prices. Only Georgia Redmond at Panache Cruises responded (promptly) and with an exceptional price as well. We completed the booking with her (very well deserved) and the rest of the formalities were completed quickly and efficiently. Only our second booking with Panache, but they are showing the others a thing or two, for sure.
Excellent customer service and truly a custom made holiday
Excellent customer service and truly a custom made trip. Very easy process and quick responses & Jill was very understanding of our wishes and has accommodated them very well.
Highly recommend this company.
Excellent Service by Elitsa Nixon
Excellent Service by Elitsa Nixon. Answered all my questions well. I never felt I was being pressured into booking the holiday. She concluded with a full explanation of what was included in the holiday
Great service
Used them before.
And they were always so helpful Had very knowledgeable answers for all my queries
Nothing was too much trouble
We had wonderful communication and a…
We had wonderful communication and a great price for our holiday. Carolin was very friendly, helpful and worked to get us a great deal so we are extremely excited re our impending trip.
First time cruisers
Helen at Panache was extremely knowledgeable and endlessly patient with the advice offered to us on booking our very first cruise. From the outset she understood the brief, actively listened to our concerns and ensured our preferences were met, and matched us perfectly with our Seabourn Cruises for our trip to Alaska. We returned last week with a phone full of photographs and memories to last a lifetime.
Thank you Helen.
Felicia is fantastic.
Felicia has been fantastic to deal with. Very responsive to emails. Several quotes issued without worry or delay. Felicia is also really knowledgeable about the product she’s selling.
The price quoted was very competitive - with no credit card fees!
Would happily use again.
Excellent process throughout booking
Excellent process throughout booking. Extremely helpful . Nothing too much trouble. Thank you to Helen for all your help.
Panache are the best! We always trust them!
Jill and Katie were so helpful and quick to reply on our interests and requirements.
Their advice was really helpful and found the perfect cruise and planning for us.
As always, impeccable service
Once again we have received excellent service from Catherine Divan. This time she went over and above to sort out a problem we were having with a cruise company. We cannot recommend Panache and Catherine highly enough. She always gives us fantastic service and support- combined with genuine care for her clients and a friendly personality.
Louise so helpful and gave me…
Louise so helpful and gave me confidence in booking a med cruise.
Amazing service
Amazing service, very helpful staff and my cruise was excellent value for money. Would highly recommend
Exemplary service and saving from Panache Cruises
Felicia from Panache Cruises was able to help me out with a long list of requirements for an Explora Journeys cruise. She secured the cabin, mid ship, the discounts, the credits, the reduced deposit and more. Win, win. I will certainly be seeking Panaches’ services for future trips.
Great customer service
Phone answered promptly and discussed the cruise we wanted with Kelsey Sutherland. Very helpful and answered my queries and quoted a good price. Excellent customer service.
Thank you Brenda Woods
Georgia
Georgia , service was fabulous , so helpful gave advice about booking a holiday .
and now looking forward to a great holiday
She is definitely a star advisor .
Really friendly service
Late summer Oceania cruise.
Nicola was very helpful regarding which cruise ports would suit me. Great conversation with a lovely lady. Booking process easy with prompt delivery of confirmation.
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