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Lisez les avis des autres

Noté 5 sur 5 étoiles

OMG!!!!!! Absolutely fantastic. I have wanted an Alocasia Black Velvet for years but very expensive. This was half the price of local garden centre and is so beautiful. True in size with beautifu... Voir plus

Noté 5 sur 5 étoiles

Wanted a plant for a birthday present so needed it quickly, I spoke to someone on live chat to check if this was possible and they were very friendly and accommodating, I ordered it at about 3.30pm an... Voir plus

Noté 5 sur 5 étoiles

We are delighted with our new plants. They arrived exactly as described on the website and really quickly! Pricing is very competitive with the large sanseviera being very good value. They were packe... Voir plus

Noté 5 sur 5 étoiles

Ive ordered twice from Papaya Plants. First time a Coral cactus and Dischidia Pangolin kisses. Second time a String of pearls. Both orders arrived next working day and so carefully wrapped all plants... Voir plus

À propos de l'entreprise

  1. Service de plantes d'intérieur

Informations provenant de diverses sources externes

Indoor plants directly delivered to you door. We are here to help you create your indoor jungle.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

397 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

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4,7

Tous les avis

(397)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Plant stand

Was as described and arrived quickly
I’ve actually ordered another one

11 septembre 2021
Logo de Papaya Plants

Réponse de Papaya Plants

Hello Adele,

I am very glad you enjoyed your plants and service!

Thank you so much for your review!

Andreia

Noté 3 sur 5 étoiles

Cannot recommend - marked pots and a rotten plant

Received 5 pots and 2 plants. 3 of the pots were badly marked. I was told they were heavily discounted due to marks but this hadn’t been stated on the website so they refunded me. I also found one of the plants had a rotten stem. I sent a further email when the rot spread and asked for a refund but haven’t had a reply (sent 4 days ago). I cannot recommend.
Edit:
They did reply after I posted this review and have refunded me for the rotten plant. This is appreciated and I’ve increased my review to 3 stars.

11 septembre 2021
Logo de Papaya Plants

Réponse de Papaya Plants

Hello Lianne,

Thank you so much for your review :) All feedback is great feedback!
I know we have solved this already and a full refund has been issued but I would still like to apologise for the inconvenience of a poor delivery. Very unfortunate.

Kindest Regards,
Andreia

Noté 5 sur 5 étoiles

The best plant shop out there

The best plant shop out there. I buy from them all the time. Plants are very healthy and grow very well

9 septembre 2021
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Réponse de Papaya Plants

Hello Karolina,

Thank you so much for your review, we really appreciate it! I am glad you always enjoy your plant deliveries ;)

Andreia

Noté 2 sur 5 étoiles

Not great

Ordered 2 small and a medium plant, only received 2. The small string of pearls was in pieces, by that I mean roots are deattached from the soil, very disappointing.

5 septembre 2021
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Réponse de Papaya Plants

Hello Szilvia,

Hope you are doing well ,

Having just checked your order , it seems you only ordered 2 items from us. 1 plant & 1 pot.

Could you email us on contact@papayaplants.co.uk to discuss what went wrong?

Thank you in advance
Renato

Noté 5 sur 5 étoiles

I ordered 3 plants all really lovely

I ordered 3 plants all really lovely - good price - healthy lovely plants 🌱

3 septembre 2021
Logo de Papaya Plants

Réponse de Papaya Plants

Hello Loraine,

I am very glad you enjoyed your plants and service!
Thank you so much for your review!

Andreia

Noté 5 sur 5 étoiles

Philodendron painted lady

I always wanted a philodendron painted lady and now I got it in a very competitive price. I’m really surprised how beautiful and big it is. I’m a very satisfied and happy customer.

1 septembre 2021
Logo de Papaya Plants

Réponse de Papaya Plants

Hello Ignacio,

Thank you so much for your review. I am very glad you are happy with your Painted Lady, they are some special plants! We always try our best into pricing everything fairly and your feedback means a lot! Thank you.

Andreia

Noté 5 sur 5 étoiles

Wonderful customer service! Beautiful plants!

I had such a wonderful customer service experience with Papaya plants. Unfortunately there was a small issue when my plant arrived, the way this was handled was above and beyond expectations! Andreia was who I spoke to was professional and very friendly. I will definitely be using this website again. Not to mention my plant is beautiful and has a great root system! :)

1 septembre 2021
Avis spontané
Noté 5 sur 5 étoiles

Thank you for the lovely plants

Thank you so much for the lovely two plants are received. I was very impressed by the plants and packaging. I already bought plants online on other websites and I was very hesitant to buy some online again as the plants from the other websites always arrived messy. But it was not the case with my Papaya order. Next time I buy plant I will choose Papaya plant website again and recommend it. Thank you very much!

12 août 2021
Noté 5 sur 5 étoiles

This was my 2nd order from papaya…

This was my 2nd order from papaya plants my first order was a 10/10 great plant at a great price no damage, this order had 2 plants the philodendron turtom had two leaves snapped off and a few bent but it was a good price and not easy to pack I would a magin
I did send photos and email like I was asked but had no response 😕 but saying that I like this site very informative and realy love my first plant 😀 I will get plants from them again, did get back to me and couldn't be more helpful, very rare with online shopping these days thanks papaya plants

10 août 2021
Noté 4 sur 5 étoiles

Great initial service but poor communication

I would have given five stars as the plant arrived promptly, looking fairly happy and in recyclable packaging. However, I emailed a follow-up question and received no reply. I don't think that's very good at all.

9 août 2021
Logo de Papaya Plants

Réponse de Papaya Plants

Hello Kim,

Thank you so much for taking the time to give us a review, we really appreciate 💚 Also very pleased that you love your plant. I have replied to your email on the same day 4th of August. Maybe check if it has gone into your junk folder as your email as also gone into ours ☺️

Kindest Regards,
Andreia

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