It's always great to have the Pen Claims team involved in our client reviews. Allie and Cheryl know the client inside and out I provide detailed analysis and updates which make an actual difference. T... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Bespoke handling on a particular motor fleet has been excellent given we have a direct line into the claims team - Matt Evans really knows the client and always gives his best. Allie on the relationsh... Voir plus
As a business we have used PEN for a number of years and they look after us very well. We have a good relationship with our account manager and she always gets back to us, if she misses a call. The on... Voir plus
Phenomenal work The whole team and especially krissie have been a great help with all of my clients, always helpful on the phone and happy to help.
À propos de l'entreprise
Écrit par l'entreprise
Pen is one of the UK’s leading MGAs with a bold vision to become a £1.75bn GWP underwriting and distribution business.
Coordonnées de contact
Royaume-Uni
- www.penunderwriting.co.uk
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
My general enquiry for updated…
My general enquiry for updated information regarding a policy was answered quickly and included info for when to expect official documents. Brilliant service.
Very happy with both the level of cover…
Very happy with both the level of cover and the customer service provided over the years. Any query is dealt with promptly with minimum amount of
Requested a document this morning and…
Requested a document this morning and it was sent this afternoon, very responsive, so very impressed
Lauren Bithell was very helpful on the…
Lauren Bithell was very helpful on the phone and the service was quick.
Lauren has been extremely helpful on…
Lauren has been extremely helpful on both occasions I have called through.
Great Service.
An efficient response and helpful level…
An efficient response and helpful level of information provided.
The underwriter
The underwriter, Chris, was very accommodating and dealt with the enquiry immediately
The response was very quick and…
The response was very quick and detailed the answering of my question. first class
Received renewals in plenty of time…
Received renewals in plenty of time with good pricing
A good service overall
Matters were dealt with quickly and efficiently. The only reason for not giving 5 stars was the telephone wait time.
Professional Service.
Always a pleasure working with anyone a Pen Underwriting. Always professional and always happy to help no matter the query.
Chris Mead was amazing very…
Chris Mead was amazing very knowledgeable and his communication is 10/10 very fast in his responses.
Quick response
Excellent
Excellent, professional and friendly.
Outstanding first class service.
Good communication and team work.
Spoke to Lauren B in underwriting who…
Spoke to Lauren B in underwriting who was very helpful,and guided me through my queries in order i could give my client the best cover availiable.
Quick response from Lauren and helpful…
Quick response from Lauren and helpful information from her to ensure my client was fully covered
i asked for a premium reduction to make…
i asked for a premium reduction to make it look more enticing for the client and Lauren obliged
Thanks
L’expérience Trustpilot
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