This was my first experience with support and everything worked out well. I called because of a defective gps tracker and the support representative I spoke with helped me tremendously by helping me t... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
WE have delt with pet link before and appreciated everything that we have gotten from them and appreciated their helping to keep our dog safe .We feel that they are there for us we need them the most... Voir plus
I haven't received the order yet but I'm going to comment . Ordering the collar I wanted was easily done, looking at the product and information on the item was through & simple also I was recommen... Voir plus
Although when ordering alert tags for the leash, it's says to allow 3 weeks that seems like a long time for such a valuable resource. Additionally, I placed the order on Sep 8th but wasn't acknowledg... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Peace of mind comes from trusted service PetLink has been a leader in pet identification and reunification for over 30 years. With our microchips, we create a lifelong link between people and pets. It’s easy to add all your pets to one account, update your contact information, and even provide coverage should you take your pet abroad. With no complicated processes or annual renewals, we promise to keep your pet safe for life. We provide a service we hope our customers will never have to use, but if they do, it’s not only the microchips that make the difference, it’s our level of care and support. With PetLink, it’s personal.
Coordonnées de contact
345 West Cummings Park, 01801, Woburn, MA, Etats-Unis
- 1-877-PETLINK
- petlink@petlink.net
- www.petlink.net
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 54 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
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I want a refund
I want a refund. Customer service is slow. When I was trying to track my dog it gave me an over 100 mile radius of where she could possibly be. Saying she was over 30 miles away from home but when I called my neighbor to go check on her she was at home. I do not recommend.
I applied to transfer my pets microchip…
I applied to transfer my pets microchip after adopting from a rescue. I received confirmation that it went through. I ordered a microchip tag. The next day I received an email notifying me again that the transfer went through and I was being removed as the pet owner. My payment also went through the day before. I logged on to my account and all of my pets information was removed. I contacted support immediately and they said they had to send the call to someone above them. I have yet to hear a word from anyone.
makes it easy to keep track of my pups
I experienced no problems making my…
I experienced no problems making my purchase on the website.
Nice experience and pricing is not…
Nice experience and pricing is not exuberant. Thanks!
They are easy to work with and pets are…
They are easy to work with and pets are their number one priority.
Quality product arrived.
Fantastic website and company to work with.
Website is very easy and the turn around was very quick.
Easy to register
Easy to register, having access to very nice items at the pet link store.the security of knowing my pet is registered with pet link which my veterinarian recommended
Process for microchipping was easy and…
Process for microchipping was easy and flexible. The process for transferring the ownership of our dog was simple. Changes such as a name change after adoption can be made on the website.
Timely and once again great cat collar…
Timely and once again great cat collar to replace his lost one. They are expensive but worth it! Very well made. I wish they were covered by loss insurance! He lost it within 3 days. :(
A good selection of collars and easy to…
A good selection of collars and easy to order.
Petlink tags already showing signs of…
Petlink tags already showing signs of wear on the engravings
With info on it
It lis taking way too long to receive…
It lis taking way too long to receive my pets tag ordered on the 27th of August and it is now the 17th os September. Was wondering if was coming by pony Express?
Petlink has awesome products that help…
Petlink has awesome products that help keep your pet safe
Easy to maneuver on website
Easy to maneuver on website. Options are good. Quality from a prior order made me search my emails to find your company to reorder.
Without her chip, we would never have seen our pup again.
My daughter was out walking Princess.. our Havanese, and passed out. At some point, Princess decided to pretend she was Lassie and went running down the highway. That alone is upsetting enough, but we are so blessed and grateful that not only some wonderful people on the street rescued her (who we have no idea who they are) reported Princess as being found on the road to the police and in the process the police reported her missing and checked her chip and then returned her to us.
You literally saved our lives, certainly Princess’…. thank you for all you do… this could’ve turned out tragically and to see how the process went after her guardian angels rescued her from the highway…. The rest of the journey was all dependent on her chip. They could tell who she was and where she belonged and how to get in touch with us. Without a chip, she would’ve ended up in a shelter or in someone else’s family. That would’ve been as devastating for her as it was for us.
I hope anybody that realizes that this all happened because of wonderful people, services and most of all having all my furry friends chipped, dogs, and cats!!!!
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