Great install team, they even went the extra mile and put a sun shade up for me. After sales care was a little lacking though, no one to talk me through the solar and EV app until I had to run into pr... Voir plus
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Lisez les avis des autres
First of all, your consultant Andrew was most knowledgeable and helpful in assessing our technical requirements. you. your technicians were fast, efficient and friendly thank you for a splendid res... Voir plus
L'entreprise a répondu
Boys were good. Got there an hour earlier that I was told which was fine I had just planned to go do something before they came. They looked like they were finishing up I asked about solar hot water t... Voir plus
L'entreprise a répondu
Dan was great and informative. He was able to explain the cost in layman's terms. The trade boys for installation were very polite and worked very hard to get the job completed efficiently. The office... Voir plus
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À propos de l'entreprise
- Société d'énergie solaire
- aussi dans
- Fournisseur d'énergie verte
- Fournisseur d'équipements d'énergie solaire
- Ingénieur électricien
- Solutions et équipement énergétiques
- Usine de panneaux solaires photovoltaïques
Écrit par l'entreprise
We are a 16-year-old, independent, family-owned, CEC Retailer solar business covering the East Coast of Australia. All of our Installation Teams are employees of PowerSmart Solutions. Our Installations come standard with a 30-year workmanship warranty. With sales and service outlets in Wollongong, Sydney, Newcastle, Yatala, Rockhampton, Mackay, and Townsville, local service is very close at hand. Service and backup are what we specialize in. We strive for customer satisfaction with every customer we see.
Écrit par l'entreprise
Coordonnées de contact
44 Transport Street, 4207, Yatala, Australie
- 1300800963
- errolc@powersmartsolutions.com.au
- www.powersmartsolutions.com.au
4,5
Excellent
1 k avis
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The person who installed the battery…
The person who installed the battery was very professional.I was informed all the time of what he was doing
28 octobre 2025
Réponse de PowerSmart Solutions
Hi Lindsay,
Thank you so much for your kind feedback! We're delighted to hear that our installer provided a professional service and kept you well-informed throughout the process. Clear communication and quality workmanship are very important to us. We really appreciate you taking the time to share your experience.
Would not recommend
Installation team showed up 5 hours late, no contact was initiated by company, I had to chase them up. They had to come back at least once because the install was apalling. We initially asked for a larger system and were told we didnt need it. The system is not large enough and doesn't work as advised and now our second existing inverter is t getting the same power it used to, costing us money.
3 novembre 2025
Réponse de PowerSmart Solutions
Hi Mark,
We’re very sorry to hear about your experience and sincerely apologize for the inconvenience caused. This is not the level of service we aim to deliver. We understand how frustrating it must have been dealing with delays and performance issues.
We’d really like the opportunity to make things right and review the installation and system sizing with you. Please contact us directly at 1300800963 so our service manager can investigate this in detail and work toward a resolution.
Thank you for bringing this to our attention — your feedback helps us improve both our communication and installation standards.
Professional solar battery solution to cheaper electricity.
From the friendly introduction to Solar batteries to the final installation, Powersmart solutions kept us informed every step of the way. So far we are very pleased the way the Solar Battery is performing and like to thank Powersmart solutions for their professional solution to our solution of cheaper electricity at no upfront cost.
29 octobre 2025
Réponse de PowerSmart Solutions
Hi Julian,
Thank you for your kind words! We’re delighted to hear that our team kept you informed throughout the process and that your solar battery is performing well. It’s wonderful to know you’re enjoying a cost-effective solution with no upfront cost. We really appreciate your feedback!
Arrived on time
Arrived on time. Very friendly chaps that just got in and got the job done took all boxes etc away with them and left place spotless. Organised the app on my phone and had the battery synce. Very happy with size of battery thinner than I was expecting. By my app my power has gone from $4 a day to $1.80 so far battery is 100% by lunch time.
3 novembre 2025
Réponse de PowerSmart Solutions
Hi Barbara,
Thank you for your fantastic feedback! We’re thrilled to hear our team was friendly, efficient, and left everything spotless. It’s great to know the battery is performing well and helping reduce your power costs — that’s exactly what we aim for. Enjoy your new system!
Sign up to power up
The initial meeting and sign up process was simple. There was very little follow-up between the signed contract and workers arriving to install. We had to check if they were actually coming on the assigned date. There was a little confusion about system capabilities during grid outages on the morning of installation - once these were sorted the process was seamless. The software to track battery charge and usage is simple and easy to understand.
28 octobre 2025
Réponse de PowerSmart Solutions
Hi Liz,
Thank you for taking the time to share your detailed feedback. We’re glad to hear that the installation went smoothly overall and that you’re finding the monitoring software easy to use.
We also appreciate your comments about communication and the clarification on system capabilities — this helps us improve our process and ensure clearer updates for future customers.
If you have any further questions or need assistance with your system, please don’t hesitate to reach out to us directly at 1300800963
Réponse de PowerSmart Solutions
Hi Joseph,
Thank you for your great feedback! We’re glad to hear you found the process straightforward and that our team delivered a quick installation at the right price. It’s wonderful to know communication was smooth throughout.
Réponse de PowerSmart Solutions
Hi Anthony,
Thank you for your kind words! We’re happy to hear our team was on time and efficient — that’s exactly what we strive for.
They got on with the job and were efficient
29 octobre 2025
Réponse de PowerSmart Solutions
Hi Eva,
Thank you for your feedback! We’re glad to hear our team got the job done efficiently. We really appreciate you taking the time to share your experience.
very professional installers,easy to talk to…
very professional installers,easy to talk to,battery is working well,so far i get enough power out of my total 9.3 kw battery to keep my household running without using the grid,i expect i wil have to use the grid if we go 3 days without sun.
29 octobre 2025
Réponse de PowerSmart Solutions
Hi Franciscus,
Thank you for sharing your experience! We’re so pleased to hear that your installation went smoothly and that your battery system is performing well. It’s great to know you’re getting enough power to keep your household running mostly off-grid — that’s exactly the result we aim for.
Newcastle no#1 solor installation
Greatly helpfull highly recomend powersmart solutions quick installation considering the heat contractors done a good job.
28 octobre 2025
Réponse de PowerSmart Solutions
Hi Scott,
Thank you so much for your wonderful feedback and recommendation! We’re glad to hear you found our team helpful and efficient — especially in those hot conditions. We’ll be sure to pass your kind words on to our installers.
Réponse de PowerSmart Solutions
Hi Helen,
Thank you for your great feedback! We’re delighted to hear the installation was smooth and that your system looks and performs well. Enjoy the benefits of your new setup!
They did everything on time and what…
They did everything on time and what they said they would do
21 octobre 2025
Réponse de PowerSmart Solutions
Hi Tony,
Thank you for your positive feedback! We’re so glad to hear that everything went smoothly and that our team delivered as promised. We really appreciate you taking the time to share your experience.
Réponse de PowerSmart Solutions
Hi Victoria,
Thank you so much for your kind words! We’re thrilled to hear you were happy with our communication and the technology we use. Your feedback means a lot to our team.
From first meeting with Jay
From first meeting with Jay , up to installation. Everything went smoothly. Tricky job so didn’t get finished first day but came back a few days later and did a great job. Looks good.
Looking forward to seeing the savings.
22 octobre 2025
Réponse de PowerSmart Solutions
Hi Mike,
Thanks so much for your kind feedback! We’re really glad to hear everything went smoothly from start to finish, even with the tricky installation. It’s great to know you’re happy with the final result — we’re sure you’ll start seeing those savings soon. Appreciate you choosing us!
Everyone I dealt with was very…
Everyone I dealt with was very professional and polite.
21 octobre 2025
Réponse de PowerSmart Solutions
Hi Virginia,
Thank you so much for your kind words! We’re delighted to hear that you found our team professional and polite throughout your experience. It was a pleasure working with you, and we truly appreciate you choosing PowerSmart!
Unfortunately the installation team…
Unfortunately the installation team couldn’t place the additional solar panels in the planned location and the alternative site has some limitations.
14 octobre 2025
Réponse de PowerSmart Solutions
Hi Keith,
Thank you for your feedback and for letting us know about the installation experience. I’m sorry to hear the panels couldn’t be placed in the originally planned location — I understand that must have been disappointing.
Our installation team always aims to find the safest and most effective placement possible, but I appreciate that the alternative site may not be ideal.
Review
Arrived on time, delivered as per contract, no hidden surprises.
Only had the battery for 8 days do too early to gauge the savings it will generate.
13 octobre 2025
Réponse de PowerSmart Solutions
Hi Andrew,
Thank you for your feedback — we really appreciate you taking the time to share your experience. It’s great to hear that everything went smoothly, with the delivery and installation completed as promised and with no surprises.
We’re glad to know your system is up and running, and we look forward to hearing how it performs for you over time once you’ve had a chance to see the savings.
Thanks again for choosing PowerSmart!
Efficient and seamless Powersmart representative Jay was…
Powersmart representative Jay was professional, informative and efficient in actioning our purchase.
13 octobre 2025
Réponse de PowerSmart Solutions
Hi Bronwyn,
Thank you so much for your wonderful feedback! We’re delighted to hear that Jay provided a professional and seamless experience throughout your purchase.
We’ll be sure to pass on your kind words to him — he’ll be thrilled to know his efforts made a positive impression.
Thanks again for choosing PowerSmart, and we’re glad to have you as part of our energy community!
Power smart solar and battery
I organised a consultation with multiple companies, power smart were very helpful at explaining what was needed for what I wanted to achieve. Instal was easy and they consulted with me before doing anything and if they saw a better way of doing things they discussed it and let me make the final call. Since getting up and running I haven’t used anything from the grid, which is what I was aiming for. System is doing exactly what they said it would.
14 octobre 2025
Réponse de PowerSmart Solutions
Hi Richard,
Thank you so much for sharing your experience — we really appreciate your kind words! It’s great to hear that the installation went smoothly and that your system is performing exactly as expected.
Our team always aims to make the process clear and collaborative, so it’s wonderful to know that approach made a difference for you. And congratulations on achieving full energy independence — that’s a fantastic result!
Thanks again for choosing PowerSmart and for taking the time to share your feedback.
Réponse de PowerSmart Solutions
Hi Kathleen,
Thank you for your feedback! We’re thrilled to hear you’re very happy with your installation.
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