we've been with this company now for around two years having moved our landline to digital with them, they have been consistent and the transition was seamless, so yes everything is good with them.... Voir plus
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Lisez les avis des autres
Great service from Stephen - fast responses and knows his stuff. Transfer to Premitel from BT was really quick and easy, with Stephen setting up the line remotely on our existing kit. Everything ha... Voir plus
Fantastic service All UK calls covered with their very reasonable monthly fee Detailed call listing each month. Retained our Seniors analog phones and number. Went beyond the duty call to assist when... Voir plus
Very efficient operation. Got our landline onto VOIP and kept us well informed at each stage of the process. The cost of the service is very reasonable compared to BT/EE etc and there are lots of usef... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Premitel is a VoIP phone service provider based in East Lothian, Scotland and serving the whole of the UK. The Premitel VoIP Phone Service is a high-quality, low-cost replacement for analogue and ISDN phone lines and systems before the December 2025 switch-off. Unlike most other VoIP services, the Premitel VoIP Phone Service is charged per line, rather than per-user. This makes it a very cost-effective solution for both home and business users. You can keep your existing phone number(s) with Premitel carrying out all the admin to ensure a smooth migration from your existing phone service. There is no contract for the Premitel VoIP Phone Service. Your commitment is to the end of the current billing month.
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Everything so easy with Premital....bye…
Everything so easy with Premital....bye , bye BT.
Great to deal with
They made the process easy to understand. They were efficient, communicative, helpful and polite. All 5* attributes
Responsive, dynamic and caring.
Not only is the phone call quality of a much higher standard, but the customer service is far beyond anything I had expected or experienced. Very helpful, communicative, dynamic and resourceful. I am always thankful to have found them and will continue to recommend them.
Save money and go with VOIP!
Premitel has saved my house hundreds in expensive phone taffifs. We only used the landline for cases where mobile wouldnt work and we were constanty harrasrd by sales calls.
Since primitel rather than paying £20 a month we are paying £6 a month and can filter all calls so only allowed numbers get through and those we dont know must provide their ne via a voice clip where we can either accept or decline.
The friendly support are quick, polite and always willing to help you with any problems or questions.
Please note we have this setup using a 4G+ Simcard broadband deal and whilst they dont recommend it, i can say we have had zero problems with all calls. The bandwith required to provide voip is under 2megs so as long as your internet is 10megs or more you will be fine!
Call quality is as good as if not clearer than landline calls and nobody knows the number they called is handled by VOIP.
Quick and easy process from initial…
Quick and easy process from initial enquiry to equipment delivery. Plug in, switch on and it just worked!
Very helpful and attentive and…
Very helpful and attentive and friendly.
Efficient. Does what it says 'on the tin'.
Immediate response.
Great service
Great service, product and change over easy, extremely helpful in all regards.
Breath of fresh air
After having terrible network and phone connections with BT, it is a breath of fresh air to have a clear and reliable service
Really fantastic service
Really fantastic service. If there is a problem they answer the phone and it’s dealt with . Best feature is email saying you have a message or missed call . Would highly recommend it . What a relief to have said goodbye to BT
All a smooth transition and supplier…
All a smooth transition and supplier made it simple. A small hiccup receiving calls from a particular mobile has been resolved.
good service
Good standalone telephone calls to add to FTTP broadband.
Premitel is one of the few “telephone calls” companies which you can add to an existing FTTP broadband connection .
The most important aspect has been quality of customer service. Once set up you forget it. All for £6 pm.
Does what it says on the tin
Does what it says on the tin! I was worried about moving to digital comms but no need!
Distortion
Quality of audio signal is sometimes poor due to noisy signal/distortion. Phone supplier and broadband supplier each blame each other.
Otherwise service eorks well
No problems
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