Premitel Connections Avis 

Customer service was outstanding . Same person answered every one of my questions .
Line quality is outstanding.

Great customer service. Great price. Steve is great at answering any questions. Recommended to everyone.

We had spent 3 months with either no landline(and broadband) or very poor service. Over this period I called BT 49 times trying to get updates and information.
Premises have been wonderful, solving our issues.

Great service throughout from initial enquiry to go live. Stephen helped from start to completion, customer service at its best.

Really good. Retrieved my old landline number

Moving to VOIP was much more straight forward than I had first feared. Having the trial period was invaluable to see all the functions available. I could keep my analogue phone system with the purchase of a simple convertor. It's ability to email me with either a missed call notification or a transcript of any messages left is just what I wanted when away from home. Stephen at Premitel is the man to talk to.

Good communication. Helpful technical support, you don't have to wait for days for a generic unhelpful reply like the big providers when you have questions. Quick helpful answers
Great service

They handled when I moved from BT to Premitel very well and peaceful
Thank you

Very easy to set up and transfer old number over and you get a dedicated account manager. Switched to Starlink with Premitel to use landline VOIP given remoteness.

Very helpful and happy to talk through how to connect up.

Moving my landline to VOIP via Premitel was very straight forward with everything explained clearly and the transfer of the landline from my previous media company went as expected.

Good price, great phone support. Very pleased with the service.

I can only praise Stephen Killen who was very patient in explaining what I needed to do. Everything is working well.

A brilliant service and the quality voip phone system. Highly recommend

Brillient service from start to completion
Sorted out problem with number transfer and retention of analog phones,which did not coincide with fibre installation.
Open reach were late in commencing install disconncted the copper land line and to find when started ducting was blocked
Pemitel arranged transfer for calls to the mobile phones in the long delay period Their telephone serivice is at a very low price with retention of existing hand sets, backed up with outstanding Customer Service Highly recommended

Affordable efficient and reliable service provided

Needed a IP phone as BT messed up my internet change to Fibre. Ordered a Yealink dect handset and base from Premitel, all configured, and used their free trial. I have to say audio is clear and better than my old landline ever was. I have now had my old number ported so back up and running with it. My emails to Stephen Killen at Premitel were all answered promptly, the order was completed with little fuss and I am impressed with the voice mail, both on the phone and by email. Have not used all the features but more than adequate for my home and business use. I will be ordering a new line very soon for my other office with Premitel as their service is superb and prices very competitive. Thank you Premitel for a simple easy transition to an IP phone service.

Very prompt response to initial enquiry and a seamless change from traditional landline with no delay.

Everything so easy with Premital....bye , bye BT.