There was a delay getting the sensory box for our baby granddaughter. When I contacted Priya and Peanut, I got prompt correspondence with Bob, and the box arrived very soon after. I also felt th... Voir plus
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The gift (box of sensory toys) I ordered for my newly born grandson arrived well presented. The toys have been used often and have definitely been a success. It’s been a joy to see such a tiny person... Voir plus
Our box missed a couple of items and reading reviews I was a bit concerned. But a few emails to Rob resulted in a new box being sent to us. I’m very impressed that this was resolved so well. This was... Voir plus
I purchased the sensory box as a gift, but the recipient already had the same item. Since the website states there’s a 30-day return policy, I reached out twice via email and also sent a message on In... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
We make stage appropriate, developmental play items for your baby’s first years, combining research and expert advice to create a range that ‘just makes sense’.
Coordonnées de contact
Unit 6 Topwood Farm, NG4 4PF, Nottingham, Royaume-Uni
- support@priyaandpeanut.com
- www.priyaandpeanut.com
3,7
Moyen
82 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 14 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Perfect products for perfect babies!
Such a lovely company with a varied range of products. The products are of very high quality and thoughtfully designed for your baby's progression.
The gift notes add a personal touch too. Would definitely recommend Priya and Peanut.
11 février 2023
Avis spontané
Réponse de Priya & Peanut
Hi J Pilkington! Thank you for your lovely review, we're glad we could offer you a personal touch with our gift note option :) Enjoy your products from us, Kindest Anna - Priya & Peanut
Sensory cards
I have bought these cards for my new grandchild due next month. They look amazing. Also purchased a sleeve for the flash cards, a book to attach to the pram and a board book. Great service too
1 février 2023
Avis spontané
Réponse de Priya & Peanut
Hi Bev,
Sounds like you've bought our whole collection almost, how amazing is that! Really kind feedback, thank you. So pleased you're happy with the quality and service- we hope your little grandchild loves them when they arrive next month. Kindest, Anna- Priya & Peanut
Amazing Company
This is such a wonderful business with awesome products for my newborn. Highly recommend! Look nowhere else for sensory and developmental baby products. There Sensory Activity Cloth Book is fantastic!
2 février 2023
Avis spontané
Réponse de Priya & Peanut
Hi Adam- Thank you kindly for your lovely review :) We're so pleased you particularly like our Activity Cloth Book! Keep a look out on the website or our instagram for any new sensory releases and you can also find some useful blogs written by us too! Kindest, Anna - Priya & Peanut
Excellent sensory cards with great…
Excellent sensory cards with great range of pictures. Very engaging for my baby boy!
8 février 2023
Avis spontané
Réponse de Priya & Peanut
Thank you for review Emma! Really pleased you like the range of pictures and your son found them engaging :)
Excellent well thought through products !
Cannot fault the quality and thought gone into all the products I have purchased as a soon to be grandma . The softness and style of the clothing and the choice of images and colours on the the sensory toys have really impressed me . Can t wait for the baby to see and use them !
1 février 2023
Avis spontané
Réponse de Priya & Peanut
Thank you for your feedback Carolyn, we're so pleased you're impressed by the service and our products :) Thank you. Congratulations on becoming a Grandma (soon)...we wish you and your family all the best for the safe arrival of the new addition. Kindest, Anna - Priya & Peanut
Small business support
I love to support small businesses and Priya & Peanut do not disappoint. The Royal Mail strikes have created a real issue this year however I think they have battled through delivered as best as they can. Well done
21 décembre 2022
Avis spontané
Réponse de Priya & Peanut
Hi Catrina,
Thank you for your review! We did have some tricky delivery queries and issues to work through due to the strikes but we bought on a secondary service through EVRI & DPD over the Christmas period which helped out lots with getting orders to customers, especially those that seemed to get lost! Thank you for your patience, understanding and supporting small!
Anna - Priya & Peanut
Unsafe products, company ignoring
DO NOT USE. Bought a kit for my son including panda silicone mirror. He was 5 months old when he removed silicone cover which was not secured at all and put sharp edge mirror into his mouth! If I wasnt there he would have hurt his gums. I took pictures and send emails/messages on social media straight away and was just ignored!Once i started pushing them to answer they said its safe as all products pass tests and have certificates. They refunded me cost of mirror but that was not the case! Just recently they send recalls for wooden rattle and I emailed them again to say about mirror, but was IGNORED. DO NOT BUY ANYTHING THERE, DO NOT TRUST ANY CERTIFICATES!
18 mars 2022
Avis spontané
Réponse de Priya & Peanut
Hi there! Thank you for your review. I am so sorry to hear your experience with us was unhelpful. The mirror in question had passed certification and was UKCA approved without doubt, I would happily send you the certificate to your email as proof if you'd like to contact me on support@priyaandpeanut.com, however do not dispute the incident that happened with your son - of course this sounds dangerous and thank goodness you were there, an obvious fault with the mirror!! Were you sent an option for a replacement mirror or only a refund? I have responded to all customers on productinfo@priyaandpeanut.com and recall speaking to a customer about a mirror- which I offered a replacement of our new design and asked them to discard the previous faulty item?...again if this isn't yourself, please email me on support@priyanandpeanut.com and I can discuss the matter with you further.
Items do get recalled often across various company platforms, of course it is not ideal and we are nothing but apologetic towards and customers and their experience with us. I can personally say all emails have had responses ( as I have done them myself and checked over all others) and all customers have been issued a refund for the recalled rattle to date.
I hope I can restore some faith in our customer support and wish for you to contact me to rectify your past experience with our company.
Kindest in advance
Anna- Priya & Peanut
Unsafe product ... do not buy
I was bought this box when my twin girls were born ... since then the rubber back to the mirror has become detached revealing a sharp edge to the mirror and the string of the wooden rattle has disintegrated so the wooden balls and bell have come off ... both of which are chocking hazards. I informed the company who have not responded.
15 août 2022
Avis spontané
Réponse de Priya & Peanut
Hi Sarah,
Thank you for your review. Can I ask if you have since had a response after leaving this review? if you have not had a response and this hasn't been resolved please email me directly on support@priyaandpeanut.com and I will resolve this matter for you there. I apologise at the time of writing the review you felt let down by the company, I hope the answer will be that you have had a response since but if not please do email.
Kindest in advance
Anna - Priya & Peanut
Fabulous
Purchase a few items (blankets sleeping bag etc) and received in 2 days. Beautiful quality, will definitely use again.
16 juillet 2022
Avis spontané
Réponse de Priya & Peanut
Hi Laura,
Thank you so much for your great review! We're pleased you loved our items, our essentials range especially :)
Kindest for your feedback and repeat orders.
Anna - Priya & Peanut
PLEASE can you contact me re my…
PLEASE can you contact me re my delivery - I have messaged you twice and no response
23 mars 2022
Avis spontané
Réponse de Priya & Peanut
Hi Sue,
Can I ask if you were responded to at the time? Our customer support email is support@priyaandpeanut.com. If you were responded to and query resolved I'd really appreciate a reply on here to rectify the 1 star review you've left.
Kindest in advance
Anna - Priya & Peanut
Quality product and good service
I just received the sensory book I bought for my great granddaughter. I am so impressed, it’s nicely made and worth every penny. Also nicely packed and a prompt delivery. Good luck with your business, you deserve to be successful as you are offering such a good service with quality products. I am so glad I chose to support a small business. Thank you.
15 décembre 2021
Avis spontané
Réponse de Priya & Peanut
Hi John,
what a lovely review! Thank you for your kind, honest words to support our small business. We hope your little one got lots of joy playing with the activity book you bought from us and perhaps its now been passed onto family or friends or is being used for another little one in the family?
Kindest
Anna - Priya & Peanut
Loved these - 10/10
Loved these - Ordered some moment cards for a friends child - Came the next day and packaged perfectly..
Great present and loved by all!
10/10 Highly recommend
26 août 2021
Avis spontané
Réponse de Priya & Peanut
Hi Ryan, thank you for your review :)
Great product
Great product, arrived just on time. My baby is really enjoying it.
16 juin 2021
Avis spontané
Great stuff!
Arrived swiftly and well packaged - and the products are fantastic! Very happy!!
14 juin 2021
Avis spontané
Beautifully presented
Beautifully presented. Can’t wait for my beautiful ( to be ) grand daughter to enjoy this wonderful product. July 2021 will be amazing
7 avril 2021
Delivered on time unfortunately I had…
Delivered on time unfortunately I had by mistake ordered 2 e mailed and got a very quick response sent me return labels posted back and refunded me promptly excellent service thank you
12 mars 2021
These cards are beautiful
These cards are beautiful! This is the second set I’ve bought so now my grand babies have a set each .
12 mars 2021
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