Really helpful man, I needed good starter knives for my daughter, he showed me all and the different combination of boards. Such good service, yet again a lovely product from Pro Cook purchased. Ni... Voir plus
Établissement
Changer d'établissementUnit 32 McArthurGlen Designer Outlet, Kimberley Way, TN24 0SD Ashford, Kent, GB
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Lisez les avis des autres
Really knowledgeable staff! We were replacing our cookware after having an induction hob installed. There are quite a few ranges of pots and pans to look at and we wanted a range which was dishwash... Voir plus
The customer service was absolutely first class. The young lady was very knowledgeable about the products I was looking for and able to give me the information regarding the saucepans to help me make... Voir plus
We enjoyed shopping in the Ashford Outlet Centre store as it was light airy, full of great products at reasonable prices. When we couldn't find what we were looking for the staff assistant was extrem... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Écrit par l'entreprise
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Coordonnées de contact
Unit 32 McArthurGlen Designer Outlet, Kimberley Way, TN24 0SD, Ashford, Kent, Royaume-Uni
- 01233 624126
4,8
Excellent
1 k avis
Demande des avis aux clients
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Nicely set out shop with great staff.
Nicely set out shop with great staff.
The quality of their products is great
15 juillet 2026
Great Customer Service.
The customer service was absolutely first class. The young lady was very knowledgeable about the products I was looking for and able to give me the information regarding the saucepans to help me make an informed decision.
12 juillet 2026
Helpful guides for all the kitchen provides
Really helpful man, I needed good starter knives for my daughter, he showed me all and the different combination of boards. Such good service, yet again a lovely product from Pro Cook purchased. Nice welcoming feel in the shop too
9 juillet 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Réponse de ProCook - Ashford
We're so glad you enjoyed our excellent quality product! We appreciate your positive feedback and recommendation.
Excellent service and good advice
Excellent service and good advice, very helpful staff
3 juillet 2026
Réponse de ProCook - Ashford
We're so pleased to hear that you received excellent service and found our staff to be very helpful and to provide good advice. We truly appreciate your positive feedback!
Excellent always my go to shop always…
Excellent always my go to shop always find what I’m looking for.
6 juillet 2026
Réponse de ProCook - Ashford
We're so happy to hear that we're your go-to shop and that you always find what you're looking for! Thank you for your kind words.
Very helpful and polite staff
Very helpful and polite staff, very happy with my product very good quality
2 juillet 2026
Always helpful and polite service.
4 juillet 2026
Réponse de ProCook - Ashford
We are so pleased to hear that our team consistently provides helpful and polite service. Your kind words mean a great deal to us.
Straightforward purchase
30 juin 2026
Great service!
27 juin 2026
Very good experience
Excellent looking small appliances at a decent price.
Pro cook products are underrated IMO. I've had some saucepans for decades.
Staff at the shop were helpful, attentive and efficient.
26 juin 2026
Excellent product and service
25 juin 2026
Really knowledgeable staff
Really knowledgeable staff! We were replacing our cookware after having an induction hob installed.
There are quite a few ranges of pots and pans to look at and we wanted a range which was dishwasher safe. The member of staff who advised us knew SO much detail about all the ranges! I was completely taken aback. He helped us narrow our decision and created a blended package out of two different ranges so that we had a mix of aluminium and non stick. He really went above and beyond! Well done Ashford 👏🌟🌈
20 juin 2026
Pro Cook Ashfordford are always very…
The staff in Ashford are always very helpful & friendly. My go to store for anything kitchen related
19 juin 2026
Réponse de ProCook - Ashford
We're so glad our team is always helpful and friendly, making us your go-to store. Thank you for your wonderful feedback!
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