At the Ashford store we found just what we wanted from the wide choice of utensils on display. The Assistant too was helpful in a charming manner and carefully checked that the steamer top we had brou... Voir plus
Établissement
Changer d'établissementUnit 32 McArthurGlen Designer Outlet, Kimberley Way, TN24 0SD Ashford, Kent, GB
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Lisez les avis des autres
Great customer service. Shop assistant appeared to have good product knowledge and took time to explain options and demonstrated where necessary. Great value and good quality knife sets. Very happy cu... Voir plus
L'entreprise a répondu
Products, Great 10 year guarantee , have had to usethree times after several years of use,and replacement was given when started to arc on induction hob. Also a glass lid broke which was replaced... Voir plus
L'entreprise a répondu
Really knowledgeable staff! We were replacing our cookware after having an induction hob installed. There are quite a few ranges of pots and pans to look at and we wanted a range which was dishwash... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Écrit par l'entreprise
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Coordonnées de contact
Unit 32 McArthurGlen Designer Outlet, Kimberley Way, TN24 0SD, Ashford, Kent, Royaume-Uni
- 01233 624126
4,8
Excellent
1 k avis
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Les gens ont aussi consulté
Helpful staff member Owen.
The item I chose wasn’t quite what I wanted but I thought it was the only option. The staff member was very helpful and offered an excellent alternative at a cheaper price. Happy customer !
21 juillet 2026
Staff were polite
Staff were polite, helpful and knowledgeable, would certainly visit the shop again for kitchen equipment.
21 juillet 2026
It was good someone came to assist us…
It was good someone came to assist us almost as soon as we arrived in the shop. At the till explained about cover also
19 juillet 2026
Well set out shop
Well set out shop , easy to view all items .
Assistant robotic and not very happy to assist
18 juillet 2026
Great service!
14 juillet 2026
Nicely set out shop with great staff.
Nicely set out shop with great staff.
The quality of their products is great
15 juillet 2026
Great Customer Service.
The customer service was absolutely first class. The young lady was very knowledgeable about the products I was looking for and able to give me the information regarding the saucepans to help me make an informed decision.
12 juillet 2026
Helpful guides for all the kitchen provides
Really helpful man, I needed good starter knives for my daughter, he showed me all and the different combination of boards. Such good service, yet again a lovely product from Pro Cook purchased. Nice welcoming feel in the shop too
9 juillet 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Réponse de ProCook - Ashford
We're so glad you enjoyed our excellent quality product! We appreciate your positive feedback and recommendation.
Excellent service and good advice
Excellent service and good advice, very helpful staff
3 juillet 2026
Réponse de ProCook - Ashford
We're so pleased to hear that you received excellent service and found our staff to be very helpful and to provide good advice. We truly appreciate your positive feedback!
Excellent always my go to shop always…
Excellent always my go to shop always find what I’m looking for.
6 juillet 2026
Réponse de ProCook - Ashford
We're so happy to hear that we're your go-to shop and that you always find what you're looking for! Thank you for your kind words.
Very helpful and polite staff
Very helpful and polite staff, very happy with my product very good quality
2 juillet 2026
Always helpful and polite service.
4 juillet 2026
Réponse de ProCook - Ashford
We are so pleased to hear that our team consistently provides helpful and polite service. Your kind words mean a great deal to us.
Straightforward purchase
30 juin 2026
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