ProCook - BridgendAvis 

645
TrustScore 4.5 sur 5

4,7

Unit 45C The Derwen, McArthur Glen Designer Outlet, CF32 9SU Pen-y-cae, Bridgend, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent choice of cookware in a well displayed environment. Great advise given by the sales assistant who guided us through our choice of saucepans and knives. Her knowledge of the products was outs... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I bought the wrong size knife. I went back the following day and requested an exchange. The knife I needed wasn't in stock but the assistant immediately ordered it on-line for me. Delivery took pla... Voir plus

Noté 4 sur 5 étoiles

Bought a knife set that was displayed with a specific knife they no longer stock or sell, offered to buy it but was refused, even offered a charity donation. Disappointing!

Noté 5 sur 5 étoiles

Friendly , knowledgable staff. Very helpful, i wanted another small knike, and couldnt find the style , but your colleague knew there was a chance my previous purchases could be registered for the gua... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de matériel de cuisine

Écrit par l'entreprise

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Écrit par l'entreprise

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Coordonnées de contact

  • Unit 45C The Derwen, McArthur Glen Designer Outlet, CF32 9SU, Pen-y-cae, Bridgend, Royaume-Uni

4,7

Excellent

TrustScore 4.5 sur 5

645 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,7

Tous les avis

(645)

24 791 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

knife set…

Bought a knife set that was displayed with a specific knife they no longer stock or sell, offered to buy it but was refused, even offered a charity donation. Disappointing!

25 juin 2026
Noté 5 sur 5 étoiles

Good

Good, helpful and knowledgeable staff.

18 juin 2026
Logo de ProCook - Bridgend

Réponse de ProCook - Bridgend

We appreciate your kind words about our staff.

Noté 5 sur 5 étoiles

I bought the wrong size knife

I bought the wrong size knife. I went back the following day and requested an exchange. The knife I needed wasn't in stock but the assistant immediately ordered it on-line for me. Delivery took place the following day. What excellent service!

14 juin 2026
Noté 5 sur 5 étoiles

Great staff

Great staff, great products. They actually take the time to talk to customers and help them find what they want, they don't push for the pricey option if the cheaper one does the job.

27 mai 2026
Logo de ProCook - Bridgend

Réponse de ProCook - Bridgend

We're so happy to hear you appreciate our staff and products! It's wonderful that our team took the time to help you find exactly what you needed. Thank you for your kind words!

Noté 4 sur 5 étoiles

Good range of products

Friendly, helpful staff.

29 mai 2026
Logo de ProCook - Bridgend

Réponse de ProCook - Bridgend

Thank you for your kind words! We're thrilled to hear that you're happy with our products. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

Noté 5 sur 5 étoiles

Excellent choice of cookware in a well…

Excellent choice of cookware in a well displayed environment. Great advise given by the sales assistant who guided us through our choice of saucepans and knives. Her knowledge of the products was outstanding which secured a large sale. Even though the shop was busy the sales assistant was very attentive.

29 mai 2026
Logo de ProCook - Bridgend

Réponse de ProCook - Bridgend

We're so pleased you found an excellent choice of cookware and received great advice from our sales assistant. It's wonderful that their outstanding product knowledge and attentiveness led to a successful purchase. Thank you for your positive feedback!

Noté 5 sur 5 étoiles

The store had air conditioning which…

The store had air conditioning which was very welcome on a very hot day making browsing comfortable. Also, the two store assistants were very helpful and offered options which made purchasing my items very easy.

27 mai 2026
Logo de ProCook - Bridgend

Réponse de ProCook - Bridgend

We're so pleased to hear our air conditioning made your browsing comfortable on a hot day. It's wonderful that our assistants made your purchasing experience easy!

Noté 5 sur 5 étoiles

Good quality products

Good quality products, well stocked shop with pleasant and helpful staff

18 mai 2026
Logo de ProCook - Bridgend

Réponse de ProCook - Bridgend

We're so glad you enjoyed our products, shop, and staff! We appreciate your feedback.

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