First time shopping at ProCook - great selection of quality products avaliable. Both staff working there were very friendly, knowledgeable and helpful. Will definitely shop here again
L'entreprise a répondu
Établissement
Changer d'établissementUnit 45C The Derwen, McArthur Glen Designer Outlet, CF32 9SU Pen-y-cae, Bridgend, GB
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Lisez les avis des autres
Helpful staff without being in your face pushy. Informative and polite. Easy to look at the products. Could easily spend a lot of money in that shop. Staff even carried our heavy items to the car fo... Voir plus
L'entreprise a répondu
Excellent choice of cookware in a well displayed environment. Great advise given by the sales assistant who guided us through our choice of saucepans and knives. Her knowledge of the products was outs... Voir plus
L'entreprise a répondu
Friendly , knowledgable staff. Very helpful, i wanted another small knike, and couldnt find the style , but your colleague knew there was a chance my previous purchases could be registered for the gua... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Écrit par l'entreprise
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Coordonnées de contact
Unit 45C The Derwen, McArthur Glen Designer Outlet, CF32 9SU, Pen-y-cae, Bridgend, Royaume-Uni
4,8
Excellent
677 avis
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Les gens ont aussi consulté
First time shopper with ProCook
First time shopper with ProCook, staff extremely helpful. He sold me exactly what I was looking for at a price not matched by anyone else. I was surprised and very pleased. Thank you.
25 juillet 2026
Staff are so helpful
22 juillet 2026
Fantastic customer service the lady…
Fantastic customer service the lady that served was superb
18 juillet 2026
The ProCook outlet in Bridgend's Mcarthur Glen shopping mall has hugely discounted prices on their Pro knives
The ProCook outlet in Bridgend's McArthur Glen shopping mall is well stocked and the reduced prices provided a huge discount for my Pro knives
21 juillet 2026
Efficient and friendly staff
21 juillet 2026
Helpful and friendly staff when…
Helpful and friendly staff when choosing which product to buy.
16 juillet 2026
good product & good in store service
18 juillet 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Very helpful and friendly service.
4 juillet 2026
Réponse de ProCook - Bridgend
We appreciate your kind words about our friendly and helpful service. It means a lot to us.
Réponse de ProCook - Bridgend
We are delighted to hear that you had such a positive experience with both our team and our offerings. Thank you for your wonderful feedback!
Réponse de ProCook - Bridgend
We are so pleased to hear that our shop assistant was very helpful during your visit. We truly appreciate your kind feedback!
So far so good
So far so good. Knives are sharp & look good. Comfortable to hold and use.
26 juin 2026
knife set…
Bought a knife set that was displayed with a specific knife they no longer stock or sell, offered to buy it but was refused, even offered a charity donation. Disappointing!
25 juin 2026
Réponse de ProCook - Bridgend
We truly regret that the knife you wanted was unavailable. We are reviewing our display practices to prevent future disappointment.
Great selection of products to suit all…
Great selection of products to suit all budget.
I bought three utility knives and a box of steak knives all of which are fantastic quality
21 juin 2026
Helpful staff and good quality items…
Helpful staff and good quality items well worth the money.
23 juin 2026
Réponse de ProCook - Bridgend
We appreciate your kind words about our staff.
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