Helpfully I was left to browse, knowing that I could ask for help if required. Staff at payment very patient as on previous occasions. Would recommend as items are good quality. Lots of little ga... Voir plus
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Lisez les avis des autres
Always excellent customer service, quality of products is great, just too much that I like, thank you for help in resolving a problem on an item I bought.
The member of staff was helpful and even got what I wanted out of a box so I could see it in person as there were none on display
The manager in Exeter is amazing. Honestly, in a shop that sells kitchen equipment, he has built up relationships with his customers. As a family, we are on our second espresso machine... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Écrit par l'entreprise
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Coordonnées de contact
Unit 28, 22 Princesshay, EX1 1GE, Exeter, Royaume-Uni
- 01392 712609
4,9
Excellent
541 avis
Demande des avis aux clients
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Réponse de ProCook - Exeter
We appreciate you letting us know about our brilliant pan and friendly service; it means a lot to our team.
Lovely shop
Lovely shop, very clean. staff friendly without being in your face. Helpful when asked though.
28 février 2026
Réponse de ProCook - Exeter
We're so glad you find our shop lovely and clean! It's great to know our staff are friendly and helpful when needed. We appreciate your feedback!
Superb assistance
George was very knowledgeable and helpful when choosing the things we wanted.
25 février 2026
Réponse de ProCook - Exeter
We appreciate you sharing your experience! We are so happy to hear that you found our staff knowledgeable and helpful when choosing your items.
A lovely young lady advised on which…
A lovely young lady advised on which kitchen knives would be best in our private ranges and allowed me to test one, very helpful
25 février 2026
Réponse de ProCook - Exeter
We appreciate you sharing your experience. We're so glad the staff member provided helpful advice on the kitchen knives and allowed you to test one.
Nice helpful staff
21 février 2026
Réponse de ProCook - Exeter
We're glad you enjoyed your experience; we appreciate your positive feedback and thank you for sharing.
Good range of products in both lower…
Good range of products in both lower range of prices to the more expensive.
Friendly and helpful staff.
25 février 2026
Réponse de ProCook - Exeter
We appreciate you taking the time to leave us this great review! We're so happy to hear that you liked our product range and found our staff helpful and friendly.
Helpful assistant who was knowledgable…
Helpful assistant who was knowledgable and pleasant
18 février 2026
Réponse de ProCook - Exeter
We appreciate you letting us know our assistant was knowledgeable and pleasant! We are so happy to hear it. Thank you.
Great shop friendly staff
18 février 2026
Réponse de ProCook - Exeter
We appreciate your positive feedback; we are so happy our staff was friendly, and that you liked our great shop!
Always helpful and pleasant in store
Always helpful and pleasant in store. Really pleased with our Crepe pan.
13 février 2026
Réponse de ProCook - Exeter
We appreciate your positive feedback. We're so happy to hear that you find our team helpful and are pleased with your crepe pan.
Nice clean store
Nice clean store, set out well and not over cluttered. Staff nice and pleasant.
15 février 2026
Friendly and very helpful staff
11 février 2026
Réponse de ProCook - Exeter
We appreciate you letting us know our staff was friendly and very helpful; it means a lot to our team.
very good quality goods at competitive…
very good quality goods at competitive pricing.
8 février 2026
Réponse de ProCook - Exeter
We appreciate your positive feedback on our very good quality goods at competitive pricing; we are so happy you are pleased!
Réponse de ProCook - Exeter
We appreciate your positive feedback; we are so happy you enjoyed our excellent staff and great range of kitchenware!
very happy with the purchase and also good price
very happy with the purchase and good price
9 février 2026
Very knowledgeable person who explained…
Very knowledgeable person who explained the types of saucepans and will help us make our decision when we purchase a net set from Procook.
9 février 2026
The sales assistant in the Exeter store…
The sales assistant in the Exeter store was very knowledgable and helpful
7 février 2026
Very good helpful service
Very good helpful service. I think the sales person was called Angela.
6 février 2026
Love this shop..
ProCook always has what I need and the shop layout and display is exceptional + service in Exeter shop is faultless.
Only came out with a saucepan this time but can report it’s working brilliantly.
5 février 2026
Good sales lady..
Good sales lady... Very helpful but gave me time to make up my mind about product.
Liked Pro Cook merchandise on show in store...
Pleased with purchase...
4 février 2026
Réponse de ProCook - Exeter
We're so happy to hear that our sales team was helpful and gave you enough time to decide. We appreciate you liking our merchandise and are pleased you are happy with your purchase.
Great shop and staff
Lovely, knowledgeable staff... spent time explaining products and a great shop
29 janvier 2026
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