ProCook - Gloucester Avis 

885
TrustScore 5 sur 5

4,8

Unit 55 Gloucester Quays Designer Outlet, St Ann Way, GL1 5SH Gloucester, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

We wanted to replace an old ceramic coated knives and add different sized one. They last for years, are extremely good, come with their own safety sheaths and are remarkably good value. Even the kit... Voir plus

Noté 5 sur 5 étoiles

I told member of staff I was looking for cookie cutters took me directly to them. I said I was looking for other shapes suggested I looked on the clearance section and directed me there.

Noté 5 sur 5 étoiles

Very pleasant sales lady. Happy to let me browse around by myself. Understood what I was looking for when I described item. Took me to where it was and clearly explained improvements that had been... Voir plus

Noté 5 sur 5 étoiles

Great choice of products online. Ordered two black cast iron casserole dishes. One shallow, one round. Great quality! Arrived in pristine condition, at the allotted time.All packed with great car... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de matériel de cuisine

Écrit par l'entreprise

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Écrit par l'entreprise

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Coordonnées de contact

  • Unit 55 Gloucester Quays Designer Outlet, St Ann Way, GL1 5SH, Gloucester, Royaume-Uni

4,8

Excellent

TrustScore 5 sur 5

885 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(885)

24 932 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

ProCook - Gloucester Quays Designer Outlet Outstanding Customer Service

The product purchased along with the professionalism of the staff initially with Leighton and subsequently with Klaudia made my experience what I would describe as Great. I was impressed the moment I walked into the ProCook Store in Gloucester Quay's. The selection of items on offer and the layout made my choosing the products I wanted easy.
From Pots and Pans, Cutlery, Baking Trays and ancillary equipment like Kitchen Scales to Spatulas.
But what adds more to the excellent products for me were the staff as previously mentioned Leighton and Klaudia, that said the other staff at work on the days I visited were as helpful and polite, the way they went about enriching my experience in their enviroment was inspiring, knowing when to leave me to peruse the items I was interested in and knowing when to be there for the extra knowledge sought about certain items.
Any issues that may have arisen were dealt with quickly and professionally.
A job well done and many thanks for the experience.

10 avril 2026
Noté 5 sur 5 étoiles

Excellent aervice

11 avril 2026
Logo de ProCook - Gloucester

Réponse de ProCook - Gloucester

We appreciate you taking the time to leave us this wonderful review! We're so happy that you were pleased with the service.

Noté 5 sur 5 étoiles

Good Service

Had some good information and got what I wanted.

6 avril 2026
Logo de ProCook - Gloucester

Réponse de ProCook - Gloucester

We're happy you found valuable information and obtained what you desired! We appreciate you sharing your positive experience with us.

Noté 5 sur 5 étoiles

Very happy with service and product

Went into the Gloucester shop on Saturday asked a few questions about their healthy grill was happy with the answers. Ordered it and it was delivered on Sunday.
Only negative is lack of a cookbook. Would be great if ProCook brought one out

29 mars 2026
Noté 5 sur 5 étoiles

Great experience at Pro Cook in…

Great experience at Pro Cook in Gloucester! The staff are friendly, helpful, and really know their products. The quality of the cookware is excellent—definitely a go-to spot for anyone who loves cooking. Highly recommended!

4 avril 2026
Noté 5 sur 5 étoiles

No qualms replacements

Having previously taken cooking pans back to the store and received great service and replacements, we realised that we were having a similar problem with 2 of the replacements (after several years of using them). The staff had no qualms in giving us equivalent replacements and even suggested that we bring in our other pans for them to inspect and replace if appropriate. We did this and they replaced another 2 large pans. They were friendly and professional. I would strongly recommend them.

30 mars 2026
Avis spontané
Logo de ProCook - Gloucester

Réponse de ProCook - Gloucester

We appreciate your positive feedback! We're happy to hear that you received great service and replacements, and that our staff were friendly and professional in assisting you with your pans. We're glad you recommend us.

Noté 4 sur 5 étoiles

Lovely items

Lovely items. Clean and well displayed goods

28 mars 2026
Logo de ProCook - Gloucester

Réponse de ProCook - Gloucester

We appreciate your positive feedback on our lovely items and clean, well-displayed goods; we are so happy you were pleased!

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus