Every time I go into the shop the staff are exceptionally helpful and knowledgable about the products. I recently bought three new Pro Elite Tri-Ply Frying Pan Set and Professional knife and block all... Voir plus
Établissement
Changer d'établissementUnit S7/8, Second Floor, The Bentall Centre, Wood Street, KT1 1TP Kingston Upon Thames, GB
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Lisez les avis des autres
Best products and very trustworthy. use their services if anything goes wrong with your product and they won’t disappoint you on their warranty and guarantee claims. I’m their forever customer and wil... Voir plus
L'entreprise a répondu
A good selection of cookware at reasonable prices. Very helpful staff who checked if I needed assistance then left me to browse until I was ready to complete my purchase. Very happy with my purchase o... Voir plus
L'entreprise a répondu
The sales person who served me was extremely friendly and welcoming. She offered her help and was quick to show me just the set of pans I was hoping to find. She explained the product’s benefits and m... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Écrit par l'entreprise
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Coordonnées de contact
Unit S7/8, Second Floor, The Bentall Centre, Wood Street, KT1 1TP, Kingston Upon Thames, Royaume-Uni
4,8
Excellent
844 avis
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Great and quick experience.
First time for me to go to Pro Cook . Great staff , all clearly labelled and priced . Great selection 👌. Ill be back
1 mars 2026
Réponse de ProCook - Kingston
We're so glad you had a great first experience! It's wonderful to hear you appreciated our clearly labeled selection and helpful staff. We look forward to your return!
Réponse de ProCook - Kingston
We appreciate your positive feedback regarding our incredibly helpful staff and top-quality products; we are so happy you enjoyed them!
Good experience again
Clean environment, helpful chatty staff, directed me to items I needed. Quick easy transaction.
28 février 2026
Réponse de ProCook - Kingston
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you liked our clean environment and helpful staff.
The gentleman assistant was extremely…
The gentleman assistant was extremely helpful in finding what I was looking for.
24 février 2026
Réponse de ProCook - Kingston
We appreciate you taking the time to leave us this great review! We are so happy to hear that the assistant was extremely helpful in finding what you needed.
Excellent Customer Service
Shona and her colleagues were fantastic in catering to our needs. Shona explained the different products very clearly enabling us to make a quick decision on what was right for us.
15 février 2026
Réponse de ProCook - Kingston
We're so happy to hear that our team was fantastic in catering to your needs! We appreciate that their explanations helped you to quickly decide on the right products for you.
Nice showroom
Nice showroom
Good display of items with prices
The customer advisor was really helpful
17 février 2026
Réponse de ProCook - Kingston
We appreciate you taking the time to leave us this great review! We're so happy to hear that you liked our showroom and helpful advisor.
Réponse de ProCook - Kingston
We appreciate your positive feedback. We are so happy you found our product to be of really good quality.
Cafetiere purchase
Very nice shop ... great well priced products ... very helpful staff.
14 février 2026
Réponse de ProCook - Kingston
We appreciate you sharing your thoughts! We are so happy to hear that you liked our shop, products, and helpful staff.
Great service and a great product
11 février 2026
Réponse de ProCook - Kingston
We appreciate your positive feedback on our great product and service; we are so happy you are pleased!
Very helpful staff
Very helpful staff, and a wide range of very useful kitchen/ cooking things. I recommend.
9 février 2026
Réponse de ProCook - Kingston
We're happy to hear that our staff was helpful and that you found useful items. Thank you for your recommendation; we appreciate your feedback!
Cada vez que tengo oportunidad de…
Cada vez que tengo oportunidad de visitar Inglaterra, me llevo algún producto de ustedes. Me resultan sumamente confiables.
3 février 2026
Staff that know their products
The lady in the shop was really helpful. Tried various knives but really pleased with the one she helped me choose.
7 février 2026
Very pleasant shopping experience!
Store was clean and tidy with a huge range of products - so many shops fail on these simple basics these days.
Very helpful and knowledgable staff.
5 février 2026
Very helpful staff
26 janvier 2026
It was very pleasant shop to look at…
It was very pleasant shop to look at all the stock.
3 février 2026
Réponse de ProCook - Kingston
We appreciate you taking the time to leave us this great review! We're so happy you enjoyed looking at our stock.
Great quality cookware
Great quality cookware, friendly and helpful staff. We are keen cooks and find ProCook stock excellent products.
2 février 2026
Great products,very helpful staff
2 février 2026
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