ProProfs Avis 

It was tricky for our team to get going in a new app with a somewhat unusual setup. Since it was a Friday but we work on the weekends Gagan expedited our tech support request and it was done that very morning, so we could get up and running and not lose any time.

Mike helped resolve the issue [#3811156] within a reasonable timeframe.

Naveen was very helpful and eager to resolve the issue. We arranged the screensharing session within a day and the team reached out tomorrow morning with a proposed solution. That is what great support is!

I had a great experience with ProProfs. They were able to resolve my issue, and were thoroughly engaged from start to finish. It was not a quick fix and they did all they needed to do, to get us back up and running. Gagan in particular was incredibly professional, kind, and he was committed to making sure our issues were completely straightened out before concluding our case.

Very helpful live chat, quick resolution and it does what I need it to do!

ProProfs Quiz Maker has proven to be an effective and time-saving solution for our organization. Its robust features, including automatic certificate generation, teacher access, and tools that help maintain quiz integrity, have significantly reduced our administrative workload. The platform also offers a range of specialized capabilities that align closely with our needs, particularly the support for many languages, which enables us to run a global competition seamlessly. Both participants and organizers benefit from the intuitive and user-friendly interface. We also appreciate the continuous improvements made to the platform and especially the help of Naveen, who has been very helpful for us and promptly addresses any questions or suggestions we have.

Cost effective but lots of glitches and not easy to run reports.

I raised a ticket regarding an issue encountered for a ranking question in a survey form I built. Nitin was assigned to assist with my query. He asked simple but detailed questions and understood the problem quickly. The issue was resolved in a few hours. Thank you so much!

Dan, Mike, and Shahid have been great at assisting with learning the platform and customizing emails to be tailored for our specific needs.

They were very helpful and supportive, and my issue was solved fast.

The help I received from Nitin was excellent. Every question, every request, every requirement was answered not only favorably but also in a very fast and friendly manner. I have been very satisfied with his performance and his work allows me to affirm that Proprofs user service is in good hands. Thank you very much and keep up the good work.

I greatly appreciate working with ProProfs' Support Team. They are always quick to handle any reported issues, and 100% of questions I ask get a response in record time. Big thanks to Mike for his most recent assistance (handling the issue related to hotspot question type in QuizMaker). Loved how you handled it!

Very satisfied, the Customer Success and technical team has always solved our problems, even with unusual requests, very good service.

I was having some trouble navigating the knowledge base, so I reached out to ProProfs via live chat. Shahid responded promptly and addressed all of my concerns clearly and efficiently. I'm thoroughly satisfied with the support I received!

I had never done a webinar before and the folks at Webinar Ninja were great and so was Mike, a Sr Customer Success agent. I will def be doing my next webinar with them, great job. Even had an onboarding session with a real person, so cool!

Gagan was responsive and helpful in resolving an issue with loading survey results

Naveen is great as he helped me answer all the questions

Mike and all the staff are always quick to respond and offer assistance when needed!

Feature was not available but the team quickly found a solution for us!!