ProProfs can be a little hit and miss. They offer a reasonably priced product that provides an adequate solution, provided you have the patience to deal with slow responses from the internal support... Voir plus
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Lisez les avis des autres
Prashant and team have been exceptionally helpful in getting our small non profit up and running. In over 40 years of dealing with suppliers I have to say the service/support of ProProfs is top tier... Voir plus
ProProfs Knowledge Base has changed the way we store and keep our processes and procedures up to date. It has helped our team become much more efficient in providing great customer service. The... Voir plus
Naveen has been awesome in helping me and the team understand more about how the knowledge hub works and was patient in answering all our questions. The response times were fast which lead to us being... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
ProProfs hosts more than 1,000,000 pages of content in 70+ languages and is a leading platform for online training and assessment with the world's largest library of professional tests & quizzes. ProProfs products, including Quiz, Survey, Learning Management System, Knowledge Base, Live Chat Software, Project Management, and Training tools, are used by many Fortune 500 companies such as Sony and Dell, along with users from leading educational institutes like Yale. ProProfs empowers users to work better, get smarter employees, and create happier customers.
Coordonnées de contact
3101 Ocean Park, 90401, Santa Monica, California , Etats-Unis
- (855) 776-7763
- support@proprofs.com
- www.proprofs.com
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Quick action
I had to recover some deleted quiz reports and Nitin help me to get them back quickly. Thanks for fast action.
Quick and helpful!
Quick and helpful!
Shahid was quick to respond and resolve the issue I was having with signing into my account.
Naveen
Naveen, was very helpful in resolving my multiple queries. Follow-ups were done on time and the requirements were fullfilled. Happy experience.
ProProfs has the BEST SUPPORT STAFF!
ProProfs has the best support staff ever. They are extremely patient, polite and knowledgeable. No matter how big or small your issue or concern, they will stick with you until the issue is resolved and you have a better understanding of their program.
Nitin was quick to resolve the issue
Nitin was quick to resolve the issue, keep me updated and follow-up on the resolution
Naveen was professional and manage to…
Naveen was professional and manage to help me resolve my issue
Gagan was very helpful and quickly…
Gagan was very helpful and quickly resolved our customer's log-in issues.
My experience has been great with the…
My experience has been great with the service and support. Very quick to help with my issue and managed to store the data that was deleted by an accident. I cannot thank you enough for all your help and support.
Easy Quiz Management
Niltin helped me get my spreadsheet…
Niltin helped me get my spreadsheet issue corrected and now it is working and I can start supplementing my studies by testing my knowledge. Super thankful!
Awesome for college courses
ProProfs is a great tool for me! It can range in creativity from a short quiz for my students to a full midterm. The ability to create and mix questions such as multiple choice and essay style questions makes implementing the quizzes really easy.
The security features are also great; some of the students have found loopholes using Apple software; however, the majority of the students adhere to the security features such as no tab changing or copying and pasting content. That has also made avoiding copying or plagiarism much easier in class.
Great questionnaire tool
It's a great way to make a questionnaire for the students. It's user friendly and fast to use.
Great customer support
I needed assistance with some formatting issues on a module I was creating in ProProfs and customer support, specifically Gagan and her team, were very helpful and got my issue resolved in no time.
ProProfs Training Maker is easy to use.
ProProfs Training Maker has been easy to set up and use. My company has been using them for approximately 10 years now. We are happy with the product. We also use Quiz Maker that works well too. We like it best as it is simple and clear.
Really quick response
Really quick response. Perfect global solution for our main problem with language settings.
the helpdesk was not up to par
the helpdesk was not up to par. They did not seem to know their own product suite
General Thoughts...
I love so many things about ProProfs...however, there are a few things that I would love to see change as well. I know this is a big ask, but it would be cool to be able to see real time access to what question students are on and monitor their progress during the test.
I also wish that we could block it so that they can not forward the test link to anyone else or take it with an email account that is not through our school district.
Great proctoring features
Great proctoring features. Overall easy to use website.
Great for Quizzes, Needs Admin Improvements
We've been using ProProfs Quiz Maker daily for tests and knowledge checks. It meets most of our needs, but the administrative interface could be more organized. Enhanced manager access and better analytical filtering options would be beneficial. Overall, a solid tool with room for improvement.
neutral
ProProfs offers a variety of tools that are helpful for creating quizzes, surveys, and training materials. The interface is user-friendly, especially for first-time users, and the customization options make it flexible for different needs.
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