Easy to book an appointment online. Also helpful when I phoned to see if they could help with a particular car issue. Friendly and polite. No nonsense. Rang promptly to say when my car was ready. No u... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement8-10 Britannia Road, Ipswich, IP4 4PE Ipswich, Suffolk, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Needed to regas our air con, used a groupon code. Very efficient procedure, we arrived 15 minutes early for our appointment, staff got straight on with the job. We were out within the hour, nice cold... Voir plus
L'entreprise a répondu
Needed an Air-Con clean and Re-Gas. The booking process was easy and the price was competitive. Plus the depot isn't too far for me to travel to. A friendly welcome at the Service Desk, the car was... Voir plus
L'entreprise a répondu
I took my daughters car to have the air con regassed. I was done on time and in a professional manner. The chap on reception was friendly and helpful. Really happy with the service I received.
L'entreprise a répondu
À propos de l'entreprise
- Magasin de pneus
- Atelier de prestations de freinage
- Magasin de batteries pour voitures
- Centre de contrôle technique
- Prestataire de transport automobile privé
- Prestataire spécialisé dans l'équilibrage des roues
À propos de Protyre Autocare - Ipswich
Écrit par l'entreprise
Écrit par l'entreprise
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Coordonnées de contact
8-10 Britannia Road, Ipswich, IP4 4PE, Ipswich, Suffolk, Royaume-Uni
- 01473 723325
4,6
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
quick service
25 juillet 2025
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Réponse de Protyre Autocare - Ipswich
Hello Mr Gilbert,
We would like to thank you for sharing your feedback regarding the service you received at our Ipswich branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care - Protyre
Had motorcycle tyres supplied and…
Had motorcycle tyres supplied and fitted before , always had good service
21 juillet 2025
Réponse de Protyre Autocare - Ipswich
Hello Robin,
We would like to thank you for sharing your feedback regarding the service you received at our Ipswich branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care - Protyre
Tyre was fixed on the time they booked it. Also got an advisory on my break pads, that I wouldn't of known,, great service
Got my tyre fixed the same day,,, quick and efficient,,,,
18 juillet 2025
Réponse de Protyre Autocare - Ipswich
Hello Scott,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care - Protyre
Value & expertise
Value & expertise
Job took exactly the time they informed me it would
9 juillet 2025
Confidence is everything!!
Overall service not bad, however, customer service was extremely poor. Very little explanation to questions asked and very little patience with customers.
I’m not entirely convinced I received the service I paid for as brakes still feel exactly the same after brake fluid change?
4 juillet 2025
Réponse de Protyre Autocare - Ipswich
Dear Customer,
Thank you for taking the time to raise your concerns.
Customer service is important to us and we always try to make sure that it is at the best that it can be for all our customers, therefore we have brought this to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further with you.
Kindest regards,
Georgia
Customer Care - Protyre
My first time at this Protyre location
My first time at this Protyre location. Everything was done right. The car was taken in to be worked on straight away, the staff were very professional and efficient. I was shown my tyre wear and tracking details and given the option of whether I wanted my my tracking done at the same time (which I did as it was out of line). Very happy with the service I received. I would happily use them again.
30 juin 2025
Ease of dropping off and leaving car…
Ease of dropping off and leaving car accessible after closing to collect. Car left clean. Only reason not given 5 stars is whoever called me to confirm was very abrupt and told me I'd have to be earlier than the booking time
2 juillet 2025
Great service 👍🏻
30 juin 2025
Good service
Got in the same day for an air con refill. Booked online and got a discount too! Handy as it was local to me.
Very professional and helpful. Air con in the waiting room too which was great as it was a hot day. Would recommend. Thanks!
25 juin 2025
Réponse de Protyre Autocare - Ipswich
Hello Sara,
We're happy to hear that you had a positive experience with your air con refill. It's great you were able to book online and appreciate the discount. We're glad our service was both professional and convenient for you, and that you were comfortable in our waiting room. Thanks for recommending us!
Best regards,
Eddie
Customer Care - Protyre
Very quick service
Very quick service staff were very polite and apologised for a delay which wasn't significant.
25 juin 2025
They were ready for my appointment with…
They were ready for my appointment with no waiting time and rear tyre was fitted quite quickly whilst I was able to wait in the air conditioned waiting area.
They also advised on further repair work required.
21 juin 2025
Réponse de Protyre Autocare - Ipswich
Hello Neil,
We're happy to hear that you experienced prompt service and a comfortable waiting area during your tyre fitting. We appreciate you mentioning the advice on additional repairs. Thank you for your positive feedback!
Best regards,
Eddie
Customer Care - Protyre
this was the best service ever
this was the best service ever , amazing people , very good and fast service, very clear
18 juin 2025
Fitted us in at very short notice and…
Fitted us in at very short notice and excellent service. Thank you!
9 juin 2025
Second MOT fail for ‘rust’ issues
Second MOT fail for ‘rust’ issues.
High turnover of staff give an indication of how this once good garage has lost its way. Never again boys. Good luck.
16 juin 2025
Réponse de Protyre Autocare - Ipswich
Dear Customer,
Thank you for taking the time to raise your concerns. We are sorry to hear that you are not happy with the outcome of your recent visit to our Ipswich branch.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Went to get 4 new tyres
Went to get 4 new tyres. Process was quick. Didn't get ripped off like did at Kwikfit.
11 juin 2025
Great place
Lovely staff and very friendly. Very knowledgeable nothing too much trouble nice clean waiting area with tea and coffee available. Would definitely recommend them. Checked tyres and brakes as standard Reasonably priced too
11 juin 2025
Helpful team
Helpful team. I messed up a couple of times with my appointment and they were very accommodating
11 juin 2025
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.